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New Search! Vice President of Programs and Services at the Cooperative for Human Services

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Are you a nonprofit program leader with a passion for what’s possible for those with intellectual and related disabilities? This may be the ideal opportunity for you!

About the Cooperative for Human Services, Inc.

Founded in 1981 with headquarters in Lexington, MA, the Cooperative for Human Services Inc. (CHS) is a multi-service organization that provides residential services, independent living supports, and guardianship services for people with intellectual and other related disabilities. Their mission is to empower, support, and expand the knowledge, skill, and natural capacities of the people they serve to direct and live full and meaningful lives within their community.

CHS has a mission to fulfill – to ensure that every person with special needs served by them lives a truly happy and fulfilling life and is a respected citizen of the community.

Learn more about this amazing organization at https://cooperativeforhs.org.

About This Opportunity

Reporting to the CEO, the Vice President of Programs and Services has overall strategic and operational responsibility for all CHS residential and individual supports programs and service areas. The Vice President of Programs and Services is responsible for building a strong team, fostering an organizational culture of accountability, strengthening programs and services, and ensuring an impact is made in the communities that CHS serves. The Vice President of Programs and Services will embody and emulate the organization’s mission, vision, and values through daily hands-on engagement with individuals served, employees, and the management team.

The Vice President of Programs and Services will develop a deep knowledge of each functional area’s projects, program operations, and business plans. Initially, the focus will be on the following areas: programmatic leadership and oversight, operational processes and efficiencies, regulatory compliance, service quality excellence.

The Vice President of Programs and Services will demonstrate a consistent quality of problem-solving, communications, attention to detail and creative use of resources. In this role, the incumbent will develop, coach, and retain high performance team members, empowering them to elevate their level of responsibility, span of control, and performance. The Vice President of Programs and Services will provide effective and thoughtful leadership by building strong relationships with stakeholders at all levels of the organization including individuals, families, community partners, volunteers, and Commonwealth entities while continually reinforcing CHS’s mission, vision, and values.

As a member of the senior leadership team, the Vice President of Programs and Services is a key internal liaison between service types, Programs, Finance, Operations, Funder Stakeholders and Employee Relations.

Essential Job Activities and Responsibilities

The Vice President of Programs and Services must be thoroughly committed to the organization’s strategy and mission to support people with disabilities and have a strong desire to provide community service as well as be able to fulfill all of the elements of the responsibilities in this role to the highest standard, while utilizing hands on approach and be able to work well with colleagues in a high energy and collaborative work environment.

They will have the following responsibilities under the direction of the CEO and in collaboration with other senior leadership team members and their staff, including:

Strategic Plan Implementation:

  • Contribute to developing the organization’s strategic vision and implement the strategic plan’s components related to Programs and Services.
  • Ensure programmatic needs such as staffing, training, space, infrastructure and systems are met to more effectively carry out the CHS mission with a focus on continual quality improvement.

Program Oversight and Operations:

  • Strengthen programmatic policies, processes and infrastructure as needed.
  • Through effective communication, create clear program goals and drive to completion.
  • Lead the organization through its license and re-certification processes with the Commonwealth of Massachusetts.

Program Impact & Evaluation:

  • Evaluate programs based upon data collection and analysis to strengthen program service quality, identify trends and organizational gaps, and develop plans that address needs.
  • Work closely with the Chief Financial Officer and Director of Clinical Supports in developing the programmatic contracts with the Commonwealth and associated budgets annually and as needed.

Knowledge Management:

  • Develop the necessary systems, tools and processes to better support collection, facilitation and dissemination of knowledge generated by each service area to various stakeholder groups.
  • Leverage key project outcomes, learnings, and/or enhanced policies for maximum impact to deepen community ties, partnerships and stakeholder relationships.
  • Work collaboratively with other Senior Management to develop effective cross-functional initiatives and positive outcomes.
  • Remain informed of best practices on administration, programs, organization culture, and capacity building.
  • Stay up to date on requirements imposed by Federal and State regulators as it relates to CHS licensure and contracts.

Management:

  • Direct reports currently include the Director of Residential Services, Director of Residential & Supported Living, Director of Individual Supports
  • Collaborate with the CEO & Director of Human Resources in the development of strategies for successful outcomes ahead of union grievances, negotiations and bargaining.
  • Development and management of a strong program team.
  • Coach employees to success.

Internal/External Relationships:

  • Internally, develop and maintain strong, positive working relationships with employees from all departments within the organization.
  • Externally, develop and maintain strong, positive relationships with the individuals served by CHS, their family members/guardians, DDS, service providers, other stakeholders, community members, and others.

Working Conditions

  • Varied and flexible to include office conditions (telephone, computer, etc.), external agencies/ businesses, at the location where the individual is receiving services (homes of the person served, etc.); in local community groups, etc.
  • Local travel to CHS sites required.

Physical & Mental Requirements

  • Ability to deal with a wide range of intellectual problems and practical problems.
  • Ability to utilize excellent judgment in developing sound solutions.
  • Combination of sitting, standing, and walking.
  • Able to lift up to 30 pounds.
  • Ability to successfully perform the essential functions of the position with reasonable accommodations considered to enable individuals with disabilities to perform the essential functions.

Education & Experience Qualifications

  • A minimum of 15 years of non-profit professional /leadership expertise in programs, ideally with organizations serving people with developmental disabilities.
  • Graduate Degree in related human services field preferred.
  • Prior management experience and demonstrated leadership skills. Strong emotional intelligence and the ability to exercise good judgment, maintain discretion, and confidentiality as needed.
  • Self-motivated, results driven, detail oriented, and adaptable. Strong problem-solving and decision-making skills, including the ability to influence, engage, motivate, and lead others to new levels of effectiveness and programmatic impact.
  • Hands-on approach in successfully leading a variety of strategic initiatives.
  • Proven track record of effectively leading performance-based and outcome-based, programs and/or services of varying complexity.
  • Knowledge of community-based supports.
  • Strong fiscal budget management.
  • Successful implementation of regulatory standards and the related licensing process required.
  • Valid Massachusetts/Maine/New Hampshire/Rhode Island driver’s license, and clean driving record required.
  • Ability to travel to local CHS locations.
  • Experience in a union environment is helpful, though not required.
  • Demonstrates a high degree of organizational skill and time management for multiple competing priorities.
  • Exceptional communication (verbal & written) and presentation skills with the ability to effectively interface with all levels of management, staff, external stakeholders and solution focused problem-solving skills.
  • Ability to understand and comply with multiple regulatory requirements.
  • Superior project management, organizational, delegation skills.
  • Demonstrated commitment and sensitivity to diversity issues. Comfortable working in multicultural environments.
  • Proficiency using Google Workspace including (Word, Excel, PowerPoint),

Compensation

The salary range for this position is $175,000-$200,000 and organization vehicle provided.

To Be Considered for This Exciting Opportunity

Cooperative for Human Services has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the new Vice President of Programs and Services. Interested candidates are encouraged to submit both a cover letter and resume by email to jobs@pillarsearch.com.

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Search Success! Anita Issar Joins Sandy Hook Promise as Vice President of Marketing

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Sandy Hook Promise and Pillar Search & HR Consulting are excited to announce that, following an extensive and competitive candidate search, Anita Issar has joined as Vice President of Marketing.

Reporting to Sandy Hook Promise’s Chief Operating Officer, Dawn Lyons, Anita will oversee the development, planning and execution of all SHP brand marketing, internal and external communications, media and public relations, web content and digital marketing management, social media, collateral creation, and graphic design. She will strengthen thought leadership and awareness across a range of audiences and ensure consistency in messaging across all touchpoints, internally and externally.   A member of the leadership team, Anita will have a vital role in driving Sandy Hook Promise’s mission and ensure support for the organization’s strategic growth to expand program reach and effectiveness.

Anita is a strategic marketing executive who brings deep experience in brand management, strategy, innovation, and omnichannel marketing across FMCG and mission-driven organizations. Most recently, Anita served as the Vice President of Marketing and Communications of Bowery Residents’ Committee, one of the largest providers of programs and services for individuals experiencing homelessness in NYC. Prior, Anita spent over a decade in marketing leadership roles at PepsiCo including leading global brand management of billion-dollar brands Pepsi Zero and Diet Pepsi, global innovation of PepsiCo’s core carbonated soft drink franchise, and omnichannel marketing of the North American beverage portfolio, including Gatorade, Starbucks, and Mtn Dew, with retail giants Walmart and Target.

Anita earned her MBA with a concentration in marketing from Columbia Business School, and her Bachelor’s Degree in biology from New York University.

Says Anita, “I am honored to join the talented team of Sandy Hook Promise to build upon their vital work of educating and empowering youth and adults to prevent violence in schools, homes, and communities.”

About Sandy Hook Promise: Sandy Hook Promise is a nonpartisan organization that was founded and led by several family members whose loved ones were killed in the tragic mass shooting at Sandy Hook Elementary School in Newtown, Connecticut, on December 14, 2012. Sandy Hook Promise is dedicated to preventing gun violence and creating a culture of inclusivity, safety, respect, and kindness in schools and communities across the United States.

Sandy Hook Promise Foundation is a 501(c)(3) that offers a range of evidence-informed programs and initiatives designed to empower youth, educators, and community members to recognize the signs preceding violence and to take steps to prevent it. Their programs include educational resources for schools, youth leadership programs, and community-based campaigns to raise awareness of the impacts of gun violence.

Sandy Hook Promise Action Fund is a 501(c)(4) that champions a holistic policy platform that promotes gun safety, youth mental health, and violence prevention education. The organization works at the state and federal level to pass nonpartisan legislation through inclusive partnerships, diverse grassroots education, and community mobilization.

Through its work, Sandy Hook Promise aims to build a movement of individuals and organizations committed to promoting gun safety, mental health awareness, and social and emotional learning. The organization has received widespread support from educators, parents, and lawmakers, as well as celebrities and public figures, and continues to play a vital role in the national conversation around gun violence prevention.

Learn more about Sandy Hook Promise here.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

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Search Success! Tom Janenda Joins Maine Community Foundation as Vice President of Communications and Marketing

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Maine Community Foundation (MaineCF) and Pillar Search & HR Consulting are pleased to announce the appointment of Tom Janenda to the position of Vice President of Communications and Marketing.

Tom has decades of experience as a senior communications strategist and leader nationally and statewide in Maine. He served as Deputy White House Communications Director under President Clinton and has led communications in values based, mission driven organizations across the business, political, advocacy, and not-for-profit sectors. Tom brings strong relationships in all those sectors plus a passion for economic opportunity, conservation and climate resilience, and equity including Wabanaki sovereignty.

With deep family roots in rural Maine, including a potato farm in Patten and a pharmacy in Old Town, he was happy to finally move to Maine in 2003 to lead communications at Tom’s of Maine.

As Vice President of Communications and Marketing, Tom will join MaineCF’s senior leadership team and will develop and oversee the implementation of comprehensive communications and marketing strategies that enhance the Foundation’s visibility, brand, and impact among target audiences including donors, prospects, and community/opinion leaders across sectors.

In accepting this position, Tom said, “For over 40 years Maine Community Foundation has brought people and resources together to build a better Maine. I am excited to join this exceptional team as it builds on that record of community leadership to make significant, widely shared, and lasting positive impact on the critical issues facing Maine communities today.”

He will be based out of MaineCF’s Ellsworth office.

About MaineCF: Founded in 1983, MaineCF brings people and resources together to build a better Maine through strategic giving, community leadership, personalized service, local expertise and strong investments. They offer a range of giving options tailored to fit each donor’s financial means and charitable objectives. Their staff provides personalized service, community leadership, and a deep understanding of local issues. To learn more about MaineCF, please visit https://www.mainecf.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and the boards of directors to hire and develop the very best talent. Pillar’s founder, Cindy Joyce, is a Certified Diversity Recruiter. For more information about Pillar, please visit www.pillarsearch.com

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Search Success: Sher Omerovic Named JVS’ New Chief Program Officer!

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JVS Boston and Pillar Search & HR Consulting are proud to announce, following an extensive and competitive candidate search, the appointment of Sher Omerovic to the position of Chief Program Officer.

This is a well-deserved promotion from Sher’s most recent role with JVS as Senior Vice President of Programs. Sher joined JVS in 2016.

Reporting to JVS’ CEO, Kira Khazatsky, Sher will lead the core of JVS’ work – the development, quality, and delivery of JVS’s services. Sher will provide strategic leadership to the programmatic Vice President team to ensure alignment with the organization’s mission and goals, and support and develop the programmatic VP team to achieve programmatic outcomes. She will collaborate with other principal executives to ensure long-term strategic planning and board management align with the organization’s mission and goals.

Sher brings extensive program, workforce development and leadership experience to the Chief Program Officer role. Prior to JVS, she worked at the Fish Family Foundation, where she developed and implemented a statewide citizenship initiative partnering with multiple community organizations, immigration attorneys, and volunteers to organize large-scale citizenship events across the commonwealth, and held roles in immigration and employment with Catholic Charities of Boston and in grants with United Way. Sher earned her master’s degree in nonprofit project management from Northeastern University and her bachelor’s degree in international relations and modern languages from Beloit College.

About JVS Boston: For 80 years, JVS has helped tens of thousands of individuals with barriers to economic success secure financial independence through training, education, and employment services.  As the largest provider of adult education and workforce development services in the region, JVS is a nationally recognized leader in workforce development, and is a key part of the poverty alleviation strategy for the greater-Boston area.  In order to reach people in need of assistance on their pathway to meaningful employment and financial independence, JVS targets most of its services to low-income individuals who are unemployed or underemployed and to low-wage workers in need of career advancement services.  Many have multiple support needs ranging from limited English proficiency and lack of education to disabilities, criminal records, lack of childcare and transportation.  JVS operates on annual budget of more than $15 million, of which is derived equally from public and private sources. For more information, please visit www.jvs-boston.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.