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New Search! CEO with The Arc of the South Shore

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The Arc of the South Shore has partnered with Pillar Search & HR Consulting on the search for their new CEO. This is an outstanding opportunity for an experienced nonprofit executive who is a tireless advocate for persons with intellectual and developmental disabilities. This position is based in Hingham, MA.

About The Arc of the South Shore:

Since 1951, The Arc of the South Shore has helped more than 100,000 individuals with intellectual and developmental disabilities, including Autism, live their best lives and achieve high-quality outcomes. Their mission is to empower families and individuals of all ages with disabilities to reach their fullest potential. With the support of their partners, they ensure that people with disabilities live healthy, safe, independent, and empowered lives. The Arc of the South Shore is $16M in operating budget, 200 employees, and hundreds of dedicated volunteers operating in 10 facilities across the south shore. Their primary service areas include Braintree, Cohasset, Hingham, Hull, Milton, Norwell, Quincy, Randolph, Scituate, and Weymouth; they also have a presence throughout Greater Southeastern Massachusetts.  Learn more about The Arc of the South Shore here.

About the Opportunity:

The Chief Executive Officer (CEO) reports to the Board of Directors and provides leadership, direction and oversight focused on the achievement of agency goals and objectives. The CEO oversees all aspects of the agency’s business and finances including all business operations, human resource management, negotiations with funding sources, program management, regulatory compliance, fundraising, public relations, information technology and property management. The CEO will provide the leadership and executive management necessary to ensure the organization has proper operational controls, administration and reporting procedures, and complies with applicable state, federal and local laws and regulations.

The CEO is responsible for the development, implementation and execution of policies and programs intended to improve the general welfare of all persons with intellectual and developmental disabilities. The CEO leads the planning, organizing, directing and coordination of staff programs and activities ensuring that objectives, goals, and the needs of the agency are successfully met, maintain effective relationships within the agency and with other organizations, both public and private, ensures that the needs of the individuals it serves are  met/exceeded, and that the organization is managed and operating in in accordance with the policies and objectives of the organization. n They will foster economical, productive performance, forward-looking programming, and continued growth of the agency.

The CEO manages the Executive Team, including the Chief Financial Officer, Chief Human Resources Officer, Chief Strategy and Engagement Officer, Chief Clinical Officer, Chief Program Officer, and consultants, when applicable, for potential programs and operational areas.

Essential Functions

General Responsibilities

  • Provides and demonstrates day to day leadership and management that exemplify the mission and core values of the agency.
  • Directs and oversees all aspects of the agency’s business and financial well-being to achieve stated goals and objectives while ensuring compliance and adherence with financial policies and procedures, maintaining internal fiscal control and monitoring the annual budget.
  • Spearheads development, communication and implementation of effective growth strategies and processes including workforce expansion and professional development, capital planning expenditures, and the development and implementation of new programs and services to meet emerging needs while ensuring that all business solutions are aligned with the agency’s mission and strategic plan.
  • Leads contract negotiations with local, state, and federal entities, and subcontracts/ services agreements with provider partners and managed care
  • Oversees the development, implementation and ongoing management of an internal quality enhancement process and ensures compliance with all applicable regulatory standards.
  • Facilitates the ongoing development, review and monitoring of current policies, practices and procedures utilized in the delivery of services.
  • Plan, recommend (to the Board) and implement additional programs
  • Oversees a comprehensive fundraising strategy while also building and cultivating relationships with current and potential corporate, institutional, and individual donors to ensure ongoing support for the organization and programs.
  • Ensures that the organization and its mission, programs and services are consistently presented in a strong positive manner to all relevant stakeholders.
  • Provide ongoing updates to the Board of Directors on all important factors influencing the broad activities and outcomes of the agency.
  • Spearhead continued enhancement, development, communication, and execution of The Arc of the South Shore’s organizational strategies, ensuring the direction set by the Board is being followed and aligned with mission-driven outcomes.
  • In partnership with the Board, oversee development and implementation of a strategic budget that advances the organizational mission.
  • Provide the necessary staff support to The Arc of the South Shore’s Board and committees to enable them to work at optimum capacity.
  • A visible leader who takes interest and active participation in the agency’s activities and programs.

Advocacy

  • Direct efforts to enhance the visibility and presence of The Arc of the South Shore and its programs within the community and to increase public knowledge concerning the needs, rights, and abilities of citizens with intellectual and developmental disabilities.
  • Direct the agency in its response to unmet needs and coordinate new initiatives forwarded by The Arc of the South Shore.
  • Lead the agency in developing projects that will assist in expanding its services to citizens with intellectual and developmental disabilities and aid other community agencies in developing needed services for individuals with intellectual and developmental disabilities.
  • Establish a sound organizational network within the agency to enable the organization to meet broad advocacy responsibilities.

People and Culture Management

  • Motivates and leads a high-performing executive and senior management team, providing direct leadership to all senior staff for the agency’s major program and operational areas, including Residential, Early Intervention, Adult Family Care, Autism Resource Center, Community Based Day Supports, Employment, Day Habilitation, Personal Care Management, and as well as Fundraising, Finance, Human Resources, Clinical, and Quality Assurance.
  • Provide leadership and management as well as orientation of The Arc of the South Shore ‘s senior staff on agency-wide issues and coordination of interagency activity involving all departments and programs/activities.
  • Ensure agency-wide training objectives and conduct activities involving inter-departmental staff to foster a culture of learning and collaboration

Agency Planning

  • Spearhead the development, communication and implementation of effective growth strategies and processes.
  • Partner with the Executive team and other senior leaders to ensure effective fiscal controls and financial monitoring; build relationships with potential funders and business partners to advance the collective work.
  • Monitor agency’s direct service programs to evaluate the program’s compliance with The Arc of the South Shore’s mission and philosophy.
  • Establish, with the Board and Executive team, the agency planning process, to ensure the agency establishes near- and long-term goals, objectives and priorities and an agency-wide strategic plan. Evaluate these plans on a regular basis to ensure progress and evaluate outcomes.

Liaison

  • Promote and maintain positive relationships with local and state officials, agency heads, community partners and stakeholders involved in direct or indirect service for people with intellectual and developmental disabilities. Ensure the promotion of community program development.
  • Participate in professional membership organizations, community and state planning benefiting citizens with intellectual and developmental disabilities
  • Interpret programs and policies of the agency to other agencies and groups in the community and assume leadership for Partner with nonprofits and community partners to build awareness and understanding of people with intellectual and developmental disabilities.

Competencies

  • Mission-driven leadership
  • Strategic vision and planning
  • Financial stewardship
  • Program development and impact measurement
  • People and culture management
  • Fundraising and resource development
  • Stakeholder engagement and relationship management

Qualifications

  • Master’s degree in a relevant human service, social work, psychology, public health administration or related field (preferred) plus 10-15 years of relevant experience in non-profit management or bachelor’s degree in a relevant field plus 15-20 years of relevant experience in non-profit management desired. At least 10 years of professional experience must be at a leadership level with broad areas of responsibility.
  • The ideal candidate will have deep experience and a successful track record of managing and leading a nonprofit organization with a focus on human services. Experience working with people with intellectual and developmental disabilities, including autism, strongly desired.
  • Demonstrated knowledge of and experience with applicable state and federal regulations, contracting processes, and compliance procedures.
  • Proven experience and ability in the following areas:
    • Administration and fiscal management
    • Strategic planning and management
    • Fundraising
    • Publicity/public relations
    • Advocacy/legislation/liaison with state agencies
    • Program Development
  • Critical thinker with strong decision-making skills
  • Exceptional problem solver, analytical thinker
  • Growth mindset
  • Outstanding written and verbal communication skills
  • A natural relationship builder with both internal team and external stakeholders
  • Player/coach management style with keen interest in helping team members to continuously grow and learn
  • Proven ability to build and promote a strong, positive work culture centered on diversity, equity, and inclusion
  • Relentless pursuit of high-quality care, programs, and services for individuals with intellectual and developmental disabilities (or a similar population).

The CEO role is a full-time, exempt role reporting to the Board of Directors.

The typical work schedule is on-site Monday-Friday, 8:00-5:00. Evening and weekend flexibility will be required for meetings and events. Local travel will be required.

The salary range for this opportunity is $200,000-$225,000 annually.

The Arc of the South Shore is an Equal Employment Opportunity Employer. The Arc of the South Shore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply

The Arc of the South Shore has partnered with Pillar Search & HR Consulting on the CEO search. Please submit your resume and cover letter to jobs@pillarsearch.com. The application deadline is November 1, 2024.

No calls, please.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

 

 

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Search Success: Sher Omerovic Named JVS’ New Chief Program Officer!

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JVS Boston and Pillar Search & HR Consulting are proud to announce, following an extensive and competitive candidate search, the appointment of Sher Omerovic to the position of Chief Program Officer.

This is a well-deserved promotion from Sher’s most recent role with JVS as Senior Vice President of Programs. Sher joined JVS in 2016.

Reporting to JVS’ CEO, Kira Khazatsky, Sher will lead the core of JVS’ work – the development, quality, and delivery of JVS’s services. Sher will provide strategic leadership to the programmatic Vice President team to ensure alignment with the organization’s mission and goals, and support and develop the programmatic VP team to achieve programmatic outcomes. She will collaborate with other principal executives to ensure long-term strategic planning and board management align with the organization’s mission and goals.

Sher brings extensive program, workforce development and leadership experience to the Chief Program Officer role. Prior to JVS, she worked at the Fish Family Foundation, where she developed and implemented a statewide citizenship initiative partnering with multiple community organizations, immigration attorneys, and volunteers to organize large-scale citizenship events across the commonwealth, and held roles in immigration and employment with Catholic Charities of Boston and in grants with United Way. Sher earned her master’s degree in nonprofit project management from Northeastern University and her bachelor’s degree in international relations and modern languages from Beloit College.

About JVS Boston: For 80 years, JVS has helped tens of thousands of individuals with barriers to economic success secure financial independence through training, education, and employment services.  As the largest provider of adult education and workforce development services in the region, JVS is a nationally recognized leader in workforce development, and is a key part of the poverty alleviation strategy for the greater-Boston area.  In order to reach people in need of assistance on their pathway to meaningful employment and financial independence, JVS targets most of its services to low-income individuals who are unemployed or underemployed and to low-wage workers in need of career advancement services.  Many have multiple support needs ranging from limited English proficiency and lack of education to disabilities, criminal records, lack of childcare and transportation.  JVS operates on annual budget of more than $15 million, of which is derived equally from public and private sources. For more information, please visit www.jvs-boston.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

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New Search: Director of Development with Treehouse Foundation

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About

The Treehouse Foundation has partnered with Pillar Search & HR Consulting in their search for their new Director of Development. This is an exciting role for an experienced fundraising professional with nonprofit leadership experience.

Organization Summary

The Treehouse Foundation is an award-winning Massachusetts based nonprofit organization that is working diligently to inspire a Re-Envisioning of Foster Care in America. Since its launch in 2002, Treehouse has been investing in foster care innovation that is designed to ensure that “every child is rooted in family and community”.

Nationally recognized social entrepreneur, Judy Cockerton, has provided her visionary leadership to the Treehouse Foundation for the past twenty years. In addition to leading the Re-Envisioning Foster Care in America movement, Cockerton – a highly collaborative executive director – has developed an intergenerational Treehouse Community Living model that is designed to support families adopting children from foster care and older adults who act as “honorary grandparents”.

Treehouse is now partnering with 2Life Communities and Plummer Youth Promise to bring the successful intergenerational Treehouse Community model to the Boston neighborhood of Mattapan. Treehouse Boston will be home to 12 foster/ adoptive families, 42 older adults (ages 55+) and 8 Transition Aged Youth (18 – 24 years): Treehouse Boston community members will invest in one another’s health and well-being while receiving ongoing supports and services from an on-site team made up of Treehouse Foundation, 2Life Communities and Plummer Youth Promise staff.

Come inspire a Re-Envisioning of Foster Care in America with the Treehouse Foundation Team! Help Treehouse Foundation develop a strong and vibrant statewide organization that shows the rest of the country how Massachusetts cares for its children and youth experiencing foster care and promote intergenerational Treehouse Community living! It’s a win-win-win for three vulnerable populations, the Commonwealth, and the country.

The Treehouse Foundation is proud to be an equal opportunity employer that is committed to the ongoing work of becoming an anti-racist organization, and strongly value diversity equity, and inclusion. One of their core values is creating a culture of dignity and respect for all members of their team and all program participants.  They welcome team members from all backgrounds to join and enrich their team and they are dedicated to creating a culture where everyone can bring their authentic, original, and best selves to the work. The Treehouse Foundation invites qualified applicants from all races and ethnicities, religions, countries of origin, sexes, gender identities, gender expressions, sexual orientations, abilities, and ages to apply. They are stronger and better with you on their team! They are committed to providing reasonable accommodations for people with disabilities in their application process. If you need an accommodation due to a disability, please let us know.

Learn more about the Treehouse Foundation at https://www.treehousefoundation.net.

Position Summary

The Director of Development, a key member of the Treehouse Leadership Team, oversees the organization’s fundraising and manages relationships with supporters. Their duties will include setting fundraising strategies, major donor relations and solicitations, donor relations, seeking out opportunities for financial support through grants and sponsorships, and planning fundraising events.

Reporting to the Treehouse Founder/CEO Judy Cockerton, the Director of Development will lead fundraising planning and implementation, focused major donors and other streams of support for the organization in collaboration with the ED.

This is a statewide, remote role with travel to the office in Western Massachusetts and to donor meetings in/around Massachusetts as needed. Given the focus on opening the Treehouse Foundation location in Mattapan MA, there is a preference for a candidate in the Boston/Greater Boston area.

Strategy and Planning

  • The Treehouse Foundation’s Director of Development will be responsible for developing, implementing, and overseeing our statewide revenue generation model for Treehouse Boston, Treehouse Easthampton, and the HEROES Youth Leadership Program.
  • In addition, the Director of Development will develop, implement and oversee a national revenue generation model to support the growth of revenue for the Re-Envisioning Foster Care in America (REFCA) movement.
  • The Director of Development will work with the Treehouse Foundation Founder/CEO, Director of Strategic Partnerships, Finance and Operations Manager, and grant writing consultant to successfully achieve the organization’s fundraising goals.
  • Ensure successful achievement of the annual fundraising goals
  • As a member of the leadership team, help to manage the annual budget of the organization
  • Analyze and measure the progress towards the fundraising goals and evaluate the effectiveness of fundraising campaigns, reporting on progress to other members of the leadership team and the board of directors

Donor Relations and Solicitation

  • Maintain ongoing relationships with all the donors and cultivate new donors and sponsors
  • Implement strategies/donor stewardship plans to form strong relationships with new and existing donors and sponsors and keep them informed on how their financial contribution is being utilized, as well as establish donor/sponsor communication plans that meet Treehouse standards
  • Successfully solicit major gifts of $1,000 to $100,000+

Foundations and Corporate Sponsorships

  • Manage corporate gifts and sponsorships
  • Secure grants for the organization and manage foundation relations
  • Provide grant reports to funders

Team Leadership

  • Lead the development team and collaborate in developing strategies for increasing brand awareness and funding
  • Lead the board Development Committee with the committee chair and Director of Strategic Partnerships and Development
  • Collaborate with the board of directors on development initiatives
  • Recruit and train development team members
  • Stay up to date on nonprofit fundraising trends and best practices

Communications/Visibility

  • Lead the creation of development-focused marketing collateral, visibility campaigns, and social media campaigns
  • Take advantage of community relations, speaking engagements, fundraising events, and communication tools like newsletters and social media platforms to reach donors and sponsors

Qualifications:

  • Undergraduate degree or equivalent work experience
  • Minimum 5 years of nonprofit development leadership experience required including experience managing direct reports
  • Demonstrated skills in development, gift solicitation, donor relations practices
  • Excellent written and verbal communication skills
  • Proficiency in donor databases
  • Must be organized detail-oriented, able to prioritize and handle multiple projects with tight deadlines
  • Passion for Treehouse’s mission and for fundraising
  • Commitment to social change required. Experience with racial equity work strongly preferred.

This is a 40-hour per week salaried position that includes health, dental, life, short-term and long-term disability insurances; generous vacation, sick time, and 12 paid holidays. The salary range is $100,000 – $120,000, depending on experience.

The Treehouse Foundation has partnered with Cindy Joyce of Pillar Search & HR Consulting for the Director of Development search. Please submit your materials (cover letter and resume) to Cindy at cindy@pillarsearch.com.

 

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New Search! Executive Director of Schooner Adventure!

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Pillar Search & HR Consulting, a nonprofit-focused, woman-owned recruiting firm based in Boston, is proud to partner with the board of the Schooner Adventure in Gloucester, MA on the search for their new Executive Director.

About Schooner Adventure:

Schooner Adventure (d.b.a. The Gloucester Adventure) is a 501(c)(3) maritime historic preservation and educational organization. They are the proud stewards of the 1926 Schooner Adventure, one of the last surviving Grand Banks dory-fishing schooners. When Adventure was built in 1926 in the salt marshes of Essex, MA, no one thought that she would survive into the next century. Indeed, only a handful of the more than 4,000 wooden schooners built in Essex exist today.

Adventure is a national treasure that has, following an extensive, two decade-long, nearly $6 million restoration to ensure her preservation, resumed active sailing as an icon of the American fisheries and as a floating classroom for maritime history and environmental education programs. Adventure is operated at sea, primarily along the New England coast, as a living monument to Massachusetts’ fishing heritage. As such, Adventure is important not only to Gloucester, but also to the Commonwealth of Massachusetts and all of America. In 1994 Adventure was awarded National Historic Landmark status in recognition of the significant role of the vessel in the nation’s history.

This is an exciting new chapter for Schooner Adventure. With an extensive historic restoration of the vessel now complete, the organization is poised to launch its next chapter, focused on a robust offering of programs and educational opportunities.

Learn and see more about Schooner Adventure here.  

Mission:

The mission of Schooner Adventure/The Gloucester Adventure, Inc. is to:

  • Restore and preserve the Schooner Adventure for the enrichment of future generations and their love of the sea
  • Enable the Schooner Adventure to serve as a community resource for educational programming focusing on maritime, cultural, and environmental issues
  • Operate the Schooner Adventure at sea as a living symbol of America’s maritime heritage

Job Description/Responsibilities:

The Executive Director is responsible for overall management of Schooner Adventure, working together with the Board of Directors to further the mission pertaining to preservation and operation of the vessel and position Adventure as a focal point for education focused on themes of fisheries, maritime history and the ocean environment.

The Board is seeking a dynamic and experienced Executive Director to maintain Schooner Adventure’s successes, drive program development and growth, enhance community awareness of the mission, programs, and activities, and develop diversified revenue streams. This unique opportunity will allow the new Executive Director to advance the mission of this historic organization while strategizing for the future.

Job Duties:

  • Further organizational mission by developing and implementing a thoughtful and cohesive organizational strategy and goals
  • Work with key senior staff to encourage their capacity to manage and oversee day-to-day operations and people creating a supportive, diverse, equitable, and inclusive workplace. Hire, train, develop and retain competent, qualified staff. The Executive Director, with board input, manages and hires all office staff and the Captain of the vessel
  • Work with the Board of Directors to establish and support the strategic priorities of the organization, and identify and assess opportunities and risk
  • Take a leadership position in furthering new ideas and initiatives for the organization
  • Participate in various board committees, including communicating necessary organizational information and delegating tasks and projects as appropriate
  • Ensure the financial wellbeing through continuous growth of donated support and earned revenue streams, and providing for the creation and monitoring of budgets and adherence to financial policies, bylaws, and guidelines
  • Work within the organizational model and culture to support the Captain as she/he oversees the operation of the vessel
  • Oversee program development, working with education staff, vessel crew, and volunteers
  • Work with the Board to establish a joint presence of The Gloucester Adventure in the community and among members, and donors and in professional organizations
  • Work with Board and key senior staff to build enduring, collaborative relationships with area cultural institutions
  • Execute and sign contracts and leases, with Board review and oversight as deemed appropriate
  • Speak publicly at events to promote awareness of Schooner Adventure
  • Oversee marketing and communications
  • Work with the Development Director to establish and achieve fundraising goals
  • Participate in meetings of the Board and assigned standing or ad hoc committees

Skills & Qualifications:

  • Minimum of 5-7 years of nonprofit experience (this may be professional work experience or involvement with a nonprofit board or volunteer roles)
  • Minimum of 5-7 years managing a professional staff
  • Passion for and commitment to the mission of Schooner Adventure
  • Bachelor’s degree or higher preferred
  • Experience overseeing, creating and/or executing high-quality programs
  • Experience with fundraising and/or speaking with donors
  • Strong leadership skills. A collaborative, high integrity, transparent, accessible leadership style is desired
  • Ability to oversee, collaborate with, and foster teamwork among staff and vessel crew
  • Experience working with a Board of community volunteers
  • Attend events, meetings, and donor tours on the vessel, both while docked and on the open water
  • Willingness to take on new program ideas
  • Ability to multi-task and meet challenges
  • Excellent communication skills, both written and verbal
  • Demonstrated skills in planning, delegating and program development
  • Ability to work with diverse groups of volunteers and staff
  • Comfort with public speaking
  • Strong computer proficiency
  • Able to work flexible hours, including some evenings and occasional weekends as needed for events/programs

Physical Demands of the Job (With or Without Reasonable Accommodation):

The office is in a historic landmark building, and the Schooner is a traditional, National Historic Landmark fishing schooner. This requires frequent standing, walking, and the use of stairs and ladders, as well as being on the open water frequently.

Other:

Adventure requires that all staff be fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a medical reason or sincerely held religious belief). If moved forward to the phone screen stage, you will have the chance to ask the Executive Search Consultant about this requirement.

Schooner Adventure is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws.

Please note that the hired candidate will be required to participate in a background check.

To Apply:

Schooner Adventure has partnered with Cindy Joyce of Pillar Search & HR Consulting on the Executive Director search. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com.

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New Search: Senior Director of Career Center Operations with JVS!

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Pillar Search & HR Consulting is honored to partner with JVS on their search for a new Senior Director of Career Center Operations.

JVS is a non-profit, non-sectarian agency. Their mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.

JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

POSITION SUMMARY: As a member of the Career Services management team, the Sr. Director of Career Center Operations is responsible for the management, compliance, and operating functions at the MassHire Career Center to ensure that high quality, workforce development and labor exchange services are provided to Boston employers and job seekers. The Director ensures that all performance goals and objectives as outlined by the Career Center Charter and State and Federal regulations are achieved. As a member of Career Services management team, the Director develops innovative plans and strategies to ensure the agency’s continued success in fulfilling its mission and achieving short- and long-term goals and objectives. Working closely with the Vice President of Career Services, the Sr. Director of Career Center Operations will provide direct supervision to JVS MassHire staff.

ESSENTIAL JOB FUNCTIONS:

Promotes Agency
• Develop and maintain strategic alliances and collaborations with community-based organizations, training providers, supportive service referral organizations, and the employer and job seeker communities in order to sustain and support the Career Center vision
• Support and promote the mission and philosophy of JVS MassHire both internally and externally.
• Actively serve on state-wide and Boston-based Career Center operating committees in order to coordinate among career centers, to plan for cross-system service improvement, and to maintain cross-system service standards.

Accountability and Results Focused
• Manage day-to-day career center operations
• Read, summarize and ensure compliance with all federal and state One Stop Career Center regulations
• Manage all aspects of funder monitoring including planning, report writing and arranging and facilitating visits and necessary follow up.
• Manage state database, MOSES, reporting
• Assist in the overall process and service delivery improvements to the Career Center, working from a customer centered approach.
• Demonstrate ownership of projects and assignments and respond to organizational requests by deadlines

Coaches and Develops Staff
• Hire, train, and supervise staff (functional or directly as assigned)
• Develop high performance standards and delegates responsibility
• Effectively communicate priorities and decisions to program staff.
• Ensure staff are accountable for meeting programmatic and contract requirements.
• Ensure program staff members work collaboratively with all JVS programs and services.
• Communicate to staff via regular meetings, developing performance expectations and performing annual performance evaluations.
• Monitor the achievement of performance expectations, in accordance with MassHire work plan and take remedial action where necessary.

Planning and Organizing
• Establish sound and systematic course of action to assure results
• Determine priorities and allocate time and resources effectively
• Know and work comfortably with both MassHire and JVS systems, processes, and procedures
• Maintain annual reporting plan, write and ensures data quality for reporting making systems or data collection changes as needed
• Ensure accurate, effective, timely MOSES database usage.

Builds Relationships, Collaboration and Teamwork
• Work collaboratively with and encourage collaboration between JVS departments and divisions to ensure agency performance goals are met
• Lead program planning meetings and team-based projects
• Communicate regularly with Supervisor to ensure successful program performance
• Provide leadership and exemplify resolving disagreements and conflict in a professional and productive manner

MINIMUM QUALFIICATIONS AND EXPERIENCE REQUIRED:
• 8 years of related work experience in workforce development, compliance, or employment services
• 3 years of program management and supervisory experience
• Proven financial management skills
• Proven program development and management skills
• Demonstrated presentation skills
• Demonstrated technical database skills
• Experience in grant and proposal writing
• Experience in review and creation of budgets
• High proficiency in Micro Soft Office Suite
• Strong interpersonal, communication and organizational skills
• Ability to work as part of a team; experience in team facilitation preferred
• Ability to work in a multicultural environment

EDUCATION REQUIRED:

BA/BS in Human Service, Education, Marketing, Business or equivalent.

KEY COMPETENCIES:
• Accountability and Results Focused
• Adapting to Change
• Building Relationships, Collaboration and Teamwork
• Cultural Competency and Respect
• Communication Skills
• Initiative
• Planning/Organizing
• Promotes Agency

LEADERSHIP COMPETENCIES:
• Coaches and Develops Staff
• Inspires a Shared Vision
• Manages Effectively
• Administrative/Systems Expertise
• Managerial Accountability

JOB COMPETENCIES:
• Strategic program planning
• Managing program budgets
• Quality Improvement
• Grant management

MENTAL DEMANDS:
• Reading
• Verbal communication
• Detailed work
• Written communication
• Confidentiality
• Multiple concurrent tasks
• Problem Solving
• External contacts
• Language
• Analysis of statistical and financial data
• Math

SPECIAL WORK CONDITIONS:
• Occasional evening and weekend hours required
• Occasional out-of-state travel required
• Frequent local travel required

JVS CULTURE:

JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

M/F/V/DV

TO APPLY: JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the Sr. Director of Career Center Operations. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com.

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Certified Woman Business Enterprise

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I am pleased to share that Pillar Search & HR Consulting, a consulting firm that works with nonprofit organizations, has been certified as a Woman Business Enterprise in the categories of executive search, recruiting, and human resource consulting by the City of Boston’s Equity and Inclusion Unit of the Office of Economic Development.  Pillar is proud to be part of the vibrant Boston small business community!