Search Success! Emma Concepcion Joins UTEC as Chief People Officer

UTEC and Pillar Search & HR Consulting are excited to announce that, following an extensive and competitive candidate search, Emma Concepcion has joined UTEC as their new Chief People Officer.

Reporting to UTEC’s CEO, Emma will be responsible for leading UTEC’s people and talent strategies, managing and mitigating organizational risks, and continuing the development of their human resource-related strategies, policies, and procedures. She will be a strategic advisor to senior leadership on a variety of issues, including employee relations, leadership development, organizational culture, and talent management, and will be play a key leadership role in supporting UTEC’s commitment to diversity, equity, and inclusion in all areas of management and embodying UTEC’s DEI vision in their work and workplace culture.

Emma joins UTEC from Bay Cove Human Services, where she was their Vice President of Human Resources and earlier was the organization’s Director of Human Resources. As a member of the Bay Cove leadership team, she established the workforce development team, was Co-Chair of the DEI committee, designed and implemented HR initiatives, enhanced staff retention and engagement, and aligned HR strategies with organizational objectives. While Emma was Bay Cove’s Vice President of Human Resources, the organization achieved recognition as one of Boston’s Top Places to Work for five consecutive years. Prior to her tenure in Human Resources at Bay Cove, Emma spent a decade as their Director of Housing. In addition to her human resources and human services expertise, Emma also has extensive mediation experience, as she spent several years participating in court mediation and mediation training as a member of the Harvard University Mediation Program, handling cases related to civil, housing, and harassment prevention orders.

About UTEC: UTEC is a nationally recognized program for justice-involved young adults. The program starts behind the walls of correctional facilities and intensive street outreach/gang peacemaking and transitions into an intensive program in the community post-release. The nature of their educational services, wraparound supports and counseling, social enterprise/workforce development, organizing/policy work, training institute, and innovative partnerships creates a variety of impacts in the lives of the individuals and communities they serve.

Last year, UTEC served over 600 young adults including a range of outreach activities, and approximately 150 young adults intensively through their comprehensive program. During this fiscal year, 75% of young adults at UTEC avoided arrest. With over 20 years of experience, UTEC is a catalyst, innovating in the way they serve young adults (ages 17-25) who are criminally and/or gang involved in Massachusetts’ Merrimack Valley. Learn more about UTEC at https://utecinc.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

New Search: Vice President of Technology with Sandy Hook Promise!

Pillar Search & HR Consulting is honored to partner with Sandy Hook Promise on the search for their new Vice President of Technology. This is an ideal role for a mission-driven senior technology professional who is strategic, able to identify technology solutions that solve the current and future needs of an organization, and has experience managing high-performing teams. This position is remote within the U.S.

About Sandy Hook Promise

Sandy Hook Promise (SHP) is a national nonprofit organization with a mission to end school shootings and create a culture change that prevents violence and other harmful acts that hurt children. Through its lifesaving, evidence informed Know the Signs prevention programs, SHP educates and empowers youth and adults to recognize, intervene, and get help for individuals who may be socially isolated and/or at risk of hurting themselves or others. SHP is a moderate, bipartisan organization that supports sensible policy solutions that address the human side of gun violence and make schools safer.

SHP is led by several family members whose loved ones were killed in the tragic mass shooting at Sandy Hook Elementary School on December 14, 2012.

Commitment to Racial Justice, Equity, Diversity, and Inclusion

SHP strives to ensure its culture and work environment reflect the values of race, diversity, equity, and inclusion (REDI) and is responsive to the views and issues of the diverse communities with which they live and work. SHP encourages individuals who have demonstrated a commitment to equity and inclusion to apply.

Position Summary

The VP of Technology will set the strategic and operational foundation for growth and scale of all relevant IT infrastructure.  The success of this position will depend heavily on the ability to visualize process and provide intuitive user interfaces to systems involved. This position requires a strategic thinker with experience in systems implementation and administration, ability to build and coach a team, Salesforce administration, and an ability to seek out and incorporate best IT practices.  The VP of Technology will own all aspects of data collection and storage, ensuring accuracy of inputs and clear reporting outputs from which organizational strategy can be planned and operational efficiency can be monitored and improved. This position will report to the Chief Operating Officer.

Job Responsibilities  

  • The VP of Technology will be responsible for technology thought leadership, which will include strategy, objectives, goals, vision, priorities, and technology decisions
  • Define and bring to life the best technology solutions that meet the needs of the organization today and establish the right foundation for future growth and ability to scale.
  • Lead a team of direct and indirect reports, building on a best-in-class culture with big-picture thinking that is adaptable and able to effectively and efficiently respond to the needs and goals of the organization
  • Develop, implement, and evaluate technology projects and new processes and systems in line with organizational objectives, and build Project Management expertise to manage these initiatives.
  • Streamline existing processes and technologies and spearhead the creation of automated tools designed to reduce bottlenecks and relieve pain points.
  • Owns data collection and reporting process; uses data to drive decision-making.
  • Collaborate with all departments, determining and addressing their technology needs and requirements, including those of a distributed workforce.
  • Direct the effective development and delivery of networks, understanding the obstacles inherent in using systems while in the field.
  • Oversight of all vendor platforms including our Anonymous Reporting System and Learning Management System
  • Identify and eliminate vulnerabilities with strategic solutions that increase data security for SHP and all relevant technology partners.
  • Prepares tech progress and budget reports for upper management.
  • Builds and maintains relationships with outside vendors.
  • Development and ownership of IT policies, including business continuity and IT security, and adherence to those policies.
  • Performs other duties as required.

Qualifications  

  • Experience building systems to scale with a growing organization, ideally with an organization that, like Sandy Hook Promise, has a team and constituents who are geographically dispersed across the U.S.
  • Track record of managing a complex digital ecosystem; shows deep knowledge of the interconnectivity across all technology needs and how to leverage those connections for the greatest effectiveness and efficiency
  • Proven experience leading and managing high-performance teams, as well as managing teams remotely
  • Ability to envision a solution, communicate that vision clearly to others, and effectively plan and execute to bring that vision to life.
  • Experience with process automation.
  • Must have discretion and ability to handle confidential information.
  • Collaborative team-player with strong interpersonal skills and ability to independently gather, interpret, and analyze information.
  • Strong coaching and engagement skills.
  • Experience with change management within a complex organization
  • Salesforce Administrator experience strongly preferred.
  • Proficiency in data analysis and metrics.
  • Experience with Learning Management Systems.
  • Ability to project budget needs and manage vendor costs organization wide.
  • Strong communication skills, both written and verbal, with ability to communicate with both technical and non-technical colleagues.
  • Sandy Hook Promise is a Microsoft environment, and proficiency with Microsoft is essential (Office Suite and Microsoft Office 365, including Teams and SharePoint).

Benefits and Salary Range 

The starting salary for this position is $140K-$150K.

100% remote with occasional travel for meetings.

SHP offers a very competitive benefits package, including:

  • Generous paid time off and holidays, including unlimited vacation
  • Paid parental leave
  • Health, dental, and vision
  • Employer paid life insurance and short- and long-term disability
  • 401k match
  • Employer Paid Employee Assistance Program.

Sandy Hook Promise operates within a distributed workforce, allowing for location flexibility across the country for most positions. They provide remote office support for all staff, which includes a laptop, home office reimbursement, and monthly cell phone reimbursement up to $50.

Equal Opportunity Employment 

SHP is proud to be an equal opportunity employer. They strive to be an employer of choice: where a diverse mix of talented people want to come and do their best work. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other protected characteristic. They are focused on promoting diversity, multiculturalism, and inclusion and believe deeply in having a workforce comprised of people of all beliefs and backgrounds who seek to prevent gun violence and stop the tragic loss of life. Members of all under-represented groups are encouraged to apply.

Note

The selected candidate will be required to provide professional references and pass a background check.

To Apply

Sandy Hook Promise has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for their new VP of Technology. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com.

New Search! Employer Relations Manager with Building Futures!

About the Opportunity:

Building Futures has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for their new Employer Relations Manager.

This is an ideal opportunity for an organized, detail-oriented, self-motivated individual who enjoys and have experience developing employer partnerships. Through these partnerships, Building Futures can offer high-quality training, education and occupational development programs. The successful candidate will be responsible for managing external relationships, exceling in a team environment, and will be interested in personal and professional growth within a dynamic organization.

About Building Futures:

Building Futures was founded in 2007 as a construction industry partnership, focused on leveraging the Registered Apprenticeship model of workforce development. For over 100 years, unions and employers have jointly operated registered apprenticeships in the construction occupations to train individuals as highly skilled tradespeople. Our work spans three distinct but highly aligned areas.

For the benefit of low-income Rhode Islanders, Building Futures developed and operates a comprehensive pre-apprenticeship program to prepare diverse, low-income men and women for success in employment as registered apprentices in the building trades. In addition, we work in partnership with a wide range of stakeholders to ensure construction projects provide employment opportunities for apprentices at the appropriate level to meet future demand for skilled labor through our Apprentice Utilization Program. Our pre-apprenticeship and apprentice utilization program together provide an effective system for workforce development in Rhode Island’s construction sector.

From this foundation, we have established Apprenticeship Rhode Island, an initiative to expand the use of Registered Apprenticeship beyond the construction sector. Now, we are helping develop new registered apprenticeship programs in multiple sectors, which include healthcare, information technology, advanced manufacturing and marine trades, among others. Working with employers, industry partnerships, government and community-based organizations, we are spreading the proven model of Registered Apprenticeship to benefit the state’s workforce and economy.

Building Futures has an annual budget of $2.5 million and a team of 16.5 FTE’s. The organization is poised to grow to 25 employees in the coming years.

Position Details:

The Employer Relations Manager is responsible for developing relationships with employers to ensure that Building Futures’ high-quality Registered Apprenticeship (RA) programs are consistent with and support the needs of employers in Rhode Island. In addition, this position is responsible for providing strategic guidance, operational support, and on-going technical assistance for developed Registered Apprenticeship programs to ensure quality operations. This position will also work to integrate Registered Apprenticeship career pathways with related credit-bearing instruction at institutes of higher education, particularly in Rhode Island.  While Registered Apprenticeship Program development is the primary focus, this position will also assist external entities develop high quality pre-apprenticeship programs.

This is a full-time role working collaboratively with the Apprenticeship Systems Manager and the Apprenticeship Program Coordinator and reporting to the Executive Director of Building Futures. The role is primarily onsite with some work-from-home flexibility.  The salary range is $75K-$85K.

Apprenticeship/Pre-Apprenticeship Program Development

  • Promote the Registered Apprenticeship to employers/partners, and educate them on the programs with the goal of expanding the Registered Apprenticeship programs across growing industries/sectors in Rhode Island
  • Understand employer workforce development needs and identify viable opportunities for the development of high-quality registered apprenticeship programs
  • Support employer partners in developing and implementing high-quality registered apprenticeship or pre-apprenticeship programs that address identified workforce development needs, with a focus on creating career pathways for underserved populations
  • Support employers to structure on-the-job learning (OJL) to teach specific occupational competencies
  • Support employers to structure related technical instruction (RTI) that complements and enhances the OJL program, including certifications as needed. Leverage OJL and RTI to provide college credit towards degree and/or certification obtainment from institutes of higher education

Quality & Technical Assistance

  • Provide ongoing technical assistance to Registered Apprenticeship Program sponsors) and other RA partners to ensure seamless and effective program implementation and quality
  • Build long-standing employer and partner relationships through the provision of outstanding customer service and demonstrated results
  • Develop/write program design into required RA Program Standards and facilitate registration

Program Operations

  • Participate in information gathering and writing of required grant reporting and monitoring
  • Leverage employer relationships to support communications and marketing efforts, as well as promotional events
  • Represent Building Futures at public events, task forces and other external committees and activities as needed

Other Duties as Assigned.

Qualifications:

  • Ability to take multiple perspectives, understand pain points, and describe how apprenticeship might meet needs required
  • A minimum of 2-5 years of experience building employer partnerships. Additionally, experience with registered apprenticeship, career services, internship programs, and/or workforce development a strong plus
  • Strong organizational and communication (oral and written) skills and ability to motivate, connect, and facilitate required
  • Ability to think flexibly and outside-the-box, with strong analytical, critical thinking, and problem-solving skills required
  • Ability to prioritize multiple competing tasks and activities
  • A self-starter

Additional Information:

Building Futures’ office is centrally located in Providence, RI.

This role requires local and state-wide travel. A valid driver’s license is required.

Building Futures is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Apply today!

Building Futures has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for their Employer Relations Manager. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com.

New Search Announcement: Program Director, Cooperative Elder Services (Arlington, MA and Burlington, MA)

Pillar Search and HR Consulting is honored to partner with Cooperative Elder Services, Inc. (CESI) on their search for their next Program Director. This role is split between the CESI locations in Arlington, MA and Burlington, MA.

Mission Statement:

The mission of Cooperative Elder Services, Inc. (CESI) is to empower seniors and adults with medical or cognitive challenges to age-in-place by serving their health and socialization needs and providing support for families.

About Cooperative Elder Services, Inc.: CESI takes a holistic approach to supporting the health of seniors and adults with medical or cognitive challenges. At each of our four adult day health centers, CESI staff works toward a common goal: to empower participants to age-in-place by serving their health and socialization needs and providing support for families. Founded in 1978, CESI currently operates private, nonprofit adult day health programs in Arlington, Burlington, Concord, and Groton. We serve 500 caregivers and seniors and adults with medical or cognitive challenges, who reside in more than 50 cities and towns in the greater Boston area. CESI participants make 42,000 daily visits to CESI’s centers each year.

CESI provides participants with an environment that supports their whole health; one in which they can:

  • Socialize with peers,
  • Participate in meaningful activities,
  • Exercise their minds and bodies,
  • Learn to manage their chronic diseases, and
  • Maintain compliance with physician’s orders.

CESI programming provides participants’ family caregivers with the services and support they need to care for their families; physical, emotional, and financial wellbeing.

CESI’s adult day health centers are staffed by licensed nurses, geriatric care and Alzheimer’s specialists, service coordinators, and program aides, with regular consultation by an Occupational Therapist and Registered Dietician.

Learn more at http://www.elderdayservices.org.

Job Overview:

The Program Director is responsible for oversight of program operations; providing leadership to and management of all staff in assigned sites to ensure that services required by participants are provided and documented as regulated. This includes Program Coordinators, Program Aides, Services Coordinators, and Nurses. The Program Director is also responsible for agency-wide initiatives and projects, including quality assurance and process improvement.

Essential functions of the position:

  • Responsible for oversight and management of all program operations in the Arlington and Burlington sites, including implementing CESI policies and procedures; ensuring compliance with all applicable regulatory requirements.
  • Leadership and management of staff, including hiring, training, and performance evaluations.
  • Ensure coverage levels and performance excellence through recruiting of new staff for both sites.
  • Oversight of program safety and emergency evacuation plans.
  • Adherence to monthly/annual operating budgets, including preparation and monitoring of monthly income statements and program expenditures. Work with staff to respond to revenue deficits and over-expenditures.
  • Responsible for growing attendance and revenue by increasing community/brand awareness and maximizing programming, in order to reach/exceed census benchmarks; review monthly census data by site.
  • Develop and maintain working relationships with existing, past and potential funders.
  • Develop and maintain working relationships with monitoring agencies, other community agencies, and vendors.
  • Responsible for leading agency-wide initiatives and projects, responding to changes within the healthcare industry while also driving targeted efforts related to strategic business partnerships, and keeping abreast of inventive service models and innovative research.
  • Represent the agency at outreach, education, marketing, and community events.
  • Collaborate with administration to access grants and scholarships.
  • Oversight of regulated documentation; key participant in the Quality Assessment and Process Improvement (QAPI) program.
  • Ensure that the multi-disciplinary teams, led by the program directors, are developing care plan objectives for each participant.
  • Other duties as assigned by Director of Services, Executive Director, or their designee.

Equipment:

  • Ensure proper use of medical and participant care equipment to meet the needs of Adult Day Health Center’s participants.

Working Conditions:

  • Extensive participant contact.
  • Possible exposure to infection, blood and blood borne pathogens.
  • May work with hazardous/infectious waste.

Physical Requirements:

( ) Sedentary Work – Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools.

( ) Light Work – Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs.

(X) Medium Work – Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.

( ) Heavy Work – Lifting 100 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 50 lbs.

( ) Very Heavy Work – Lifting objects in excess of 100 lbs. with frequent lifting and/or carrying of objects weighing 50 lbs. or more.

Qualifications & Skills:

  • Bachelor’s degree in human services or a related field required, Master’s degree strongly preferred, LICSW ideal
  • Minimum 10 years’ experience in a senior management/leadership role
  • Proven experience leading and managing teams, including a strong track record of identifying, hiring and training strong performers
  • Experience growing a program or organization
  • Experience working with seniors strongly preferred
  • Project management experience preferred
  • Valid driver’s license and reliable transportation required
  • Computer proficiency required

Personal Characteristics:

  • Ability to lead as a change agent
  • Comfortable pitching in as needed directly with program participants
  • Proven ability to work autonomously
  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members.
  • Able to meet and manage to specific benchmarks around fiscal health, program quality measures, and service levels
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to negotiate and resolve differences.
  • Ability to be flexible, open and responsive to ongoing industry changes.
  • Effective communicator who can articulate and clearly communicate CESI’s mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
  • Ability to identify opportunities and obstacles, and develop effective, creative solutions to pursue opportunities.
  • Results-oriented.

Cooperative Elder Services has partnered with Pillar Search on the hiring of our new Program Director. Please submit your resume and cover letter (required) to Cindy Joyce at cindy@pillarsearch.com. No calls please. Our apologies in advance, but due to the high volume of resumes received we will only respond to those candidates selected for an interview.

CESI and Pillar Search & HR Consulting believe that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. CESI and Pillar Search & HR Consulting do not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, religion, political affiliation, or ideology.

About Pillar Search & HR Consulting:

A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. To learn more, please contact Cindy Joyce at cindy@pillarsearch.com.