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New Search! Director of Finance, Federation for Children with Special Needs

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Federation for Children with Special Needs, Inc. (“the Federation”) has partnered with Pillar Search & HR Consulting on the search for its new Director of Finance.

This is an ideal and exciting role for an experienced nonprofit financial professional to serve as the principal financial officer of the Federation. The Director of Finance is responsible for the financial management of the organization as well as oversight of agency business functions. They will be a strategic thought partner and report to the Executive Director.

Mission:

Based in Boston, the Federation’s vision is that of an inclusive society where every family, child, and young adult has equitable access to education, health and community supports. They are one of the largest parent centers in the country, serving tens of thousands of parents and professionals each year.

The Federation provides information, support, and assistance to all families, especially those with children with disabilities, their professional partners, and their communities.  The organization is committed to listening to and learning from families and encouraging full participation in community life by all people, especially those with disabilities.

Learn more here.

Job Details:

  • This is a hybrid role. Currently, employees of the Federation work in the office one day per week; this will eventually increase to two days per week. Employees who wish to work in the office more frequently are welcome to do so.
  • The Director of Finance is a full-time, exempt role.

Management Responsibility:

This role has management responsibility for the Staff Accountant.

Essential Job Functions:

Financial Management

  • Analyze and present financial reports in an accurate and timely manner; clearly communicate monthly, quarterly and annual financial statements; collate financial reporting materials for all donor segments and grant reports, and oversee all financial, project/program and grants accounting.
  • Implement a robust contracts management, financial management and reporting system; ensure that the contract billing and collection schedule is adhered to and that financial data and cash flow are steady and support operational requirements.
  • Ensure compliance with all federal rules and regulations according to OMB Circulars A-122, A-133 and A-110, IRS regulations and general laws of the Commonwealth of Massachusetts including the following:
    • Use of federal drawdown and state invoicing procedures.
    • Submission of federal Indirect Cost Rate Proposal.
    • Federal annual and project-end fiscal reports.
    • Filing required federal and state tax forms (Form 990/MA-PC).
    • Compliance with requirements for expense allocations.
  • Coordinate and lead the annual audit process, liaise with external auditors and the finance committee of the board of directors; assess any changes necessary.
  • Oversee and lead annual budgeting and planning process in conjunction with the Executive Director; administer and review all financial plans and budgets; monitor progress and changes; and keep senior leadership team abreast of the organization’s financial status.
  • Manage organizational cash flow and forecasting.
  • Provide staff support to the Finance Committee of the Board of Directors.

General Business Administration

  • Ensure adequate insurance coverage for agency liability and Board of Directors.
  • Develop and implement purchasing policies and procedures in compliance with federal and state contracting requirements.
  • Maintain employee work time allocation, reporting and accrued benefit time measures.
  • Support payroll input and servicing requirements by payroll vendor.
  • Implement employee benefit coverage for eligible staff. Support 403B benefit accounting and reporting.

Required Qualifications:

  • Minimum BA degree, ideally with an MBA/CPA or related degree a strong plus
  • The ideal candidate will bring at least 7-10 years of overall professional experience, at least 5 of which includes broad financial and operations management experience
  • The ideal candidate will have had experience for the quality and content of financial data, reporting and audit coordination
  • A track record in grants management (federal/state) required
  • Experience with staff supervision and managing remotely
  • Ability to translate financial concepts to – and to effectively collaborate with — programmatic colleagues who do not necessarily have finance backgrounds
  • Technology savvy; expert knowledge of accounting and reporting software
  • A successful track record in setting priorities. The ideal candidate will have keen analytic, organization and problem-solving skills which support and enable sound decision making
  • Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders
  • A multi-tasker with the ability to wear many hats in a fast-paced environment
  • Personal qualities of integrity, credibility, and dedication to the mission of the Federation for Children with Special Needs.

Benefits:

  • The Federation offers a very competitive benefits package.
  • The office is located in The Schrafft Center and offers easy access to public transportation (the Orange Line on the MBTA) as well as parking at no cost to the employee.

Commitment to Diversity:

The Federation recognizes that the high-quality services they offer results from the individual and collective efforts of their caring and exceptional staff.

The Federation team is diverse, talented, hardworking, and enthusiastic! They value the work their employees do to impact thousands of people each year. Their stories, skills, experiences, passion, and dedication are rich and add tremendous value to the Federation’s work. They are committed to fostering a diverse and inclusive work environment, filled with creativity and innovation.

The Federation for Children with Special Needs (FCSN) embraces the diversity of our staff and is committed to increasing the diversity of our organization.  As an EEO employer, FCSN is committed to providing equal employment opportunities to all employees and candidates for employment without regard to race, religion, color, national origin, ancestry, ethnicity, sex, pregnancy, gender identity, sexual orientation, age, physical or mental disability, genetic information, veteran status, or any other legally protected status or designation.   Also, we welcome parents of children with special needs or those with a disability to apply!

Please learn more about the Federation’s commitment to diversity here.

To Apply:

  • Qualified candidates are encouraged to submit their cover letter and resume to Cindy Joyce, Founder/Executive Search Consultant, Pillar Search & HR Consulting, at cindy@pillarsearch.com.
  • Note: Resumes submitted without a cover letter will not be considered.

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New Search! Director, Academic Services with JVS!

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JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the Director, Academic Services.

ABOUT JVS:

JVS is a non-profit, non-sectarian agency. Their mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop, and retain productive workforces. JVS provides a broad range of workforce development services including adult education, skills training, job readiness training, job placement, and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce. JVS’s unique education and career pathway model has been widely recognized by funders, policy makers, and practitioners in Massachusetts and nationally.

ABOUT THE JVS ACADEMIC SERVICES PROGRAMS:

Academic Services provides clients with the academic pathways and related wraparound services necessary for economic independence. These include a high school diploma offered via their partner, the Boston Public Schools Central Adult High School; and multiple Bridges to College pathways that provide students with the knowledge, academic skills, and guidance they need to succeed in college and on the job. Academic Services works with 200 participants annually. Additional information may be found at Adult Diploma Pathway and Bridges to College and Career.

POSITION SUMMARY:

Under the leadership of the Vice President of Academic Services and Career Path Programming, the Director of Academic Services is charged with executing and leading agency Academic services based on identified needs of clients, employers, funders, and other stakeholders. In collaboration with the Vice President, the Director will execute on the set goals and manage the performance expectations of Academic Services programs, teams, and staff. The Director of Academic Services is responsible for collaborating with the VP around the fiscal health of Academic Services programs, program budgets, and budget modifications, as well as annual revenue and expenditure projections and assisting with development efforts to support academic services. The Director is part of a larger JVS team, all of whom are supporting the education, training, and employment needs of clients and employers.

ESSENTIAL JOB FUNCTIONS:

Department Leadership:

  • Provide oversight and leadership of Academic Services
  • Ensure all contractual and reporting requirements are met
  • Ensure JVS Academic Services are accessible, customer-centered, and providing options
  • Expand scope and impact of program services, and develop new services based on partner organizations and client feedback
  • Generate strategy and solutions in response to unforeseen and planned changes, setback, and challenges
  • Communicate and provide program updates, reports, and metrics; foresee possible changes that may impact volume of work, staffing, or services to the Vice President of Academic Services
  • Increase internal and external visibility of the Academic Services programs
  • Hire, train, supervise, develop, and set performance expectations for the Academic Services team

Build Relationships, Collaboration, and Teamwork:

  • Manage external relationships relevant to Academic Services (BPS, DESE, colleges, philanthropy, state and federal)
  • Support and promote the missions and philosophy of JVS both internally and outside of the agency
  • Establish relationships with key stake holders (clients/ students, employer, partner organizations, funders) and work collaboratively in a structured and on-going manner
  • Encourage collaboration between Academic Services and other JVS divisions to ensure agency performance goals are met
  • Represent JVS at stakeholder and other professional events • Collaborate with development staff on grant proposal and reporting activities

Administrative/ Communication:

  • Manage and oversee full, timely contract implementation including staffing, systems design, and development
  • Ensure Academic Services programs operate in compliance with applicable local, state, and federal, statutes, regulations, policies, and procedures
  • Support budgeting process by monitoring and controlling budgetary expenses and revenue performance
  • Manage contract reporting, ensuring that reports are accurate and submitted in a timely fashion
  • Oversee customer satisfaction surveying and evaluation system; serve as a liaison with clients, including hearing and resolving any complaints or grievances
  • Analyze and report program progress success and challenges to VP for sharing amongst JVS leadership, funders, evaluator, and other stakeholders
  • Perform other duties as requested

MINIMUM QUALIFICATIONS AND EXPERIENCE:

  • Five years of program management and supervisory experience, with extensive experience in non-traditional/ alternative education
  • Experience leading and managing high-performing teams
  • Knowledge of DESE ACLSE contracting preferred
  • Presentation and facilitation skills
  • Strong working knowledge of Microsoft Office Suite
  • Interpersonal, communication and organization skills
  • Ability to work as part of a team
  • Demonstrated ability to work independently
  • Possess negotiation skills

EDUCATION REQUIRED:

  • BA/BS or equivalent

JVS COMMITMENT:

JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities.  By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

ADDITIONAL INFORMATION:

JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

M/F/V/DV

TO APPLY: 

JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the Director, Academic Services. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com.

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New Search: Controller with JVS!

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Executive Search Boston

Pillar Search & HR Consulting is honored to partner with JVS on their search for the newly created role of Controller.

Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.

JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education.  JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

Position Summary:   The Controller is an ambitious, detail-oriented and self-motivated individual who will report to and partner with the Chief Financial Officer, as part of the seven-person Finance Department of JVS. The Controller will be responsible for ensuring the JVS monthly closing process is completed accurately and financial statements prepared timely. This individual responds quickly and with sound judgment to a variety of situations in a fast-paced environment and handles sensitive information in a professional manner. They will be hands-on and contribute at all levels including fiscal controls, internal and external reporting, while also serving as a thought partner to the CFO on many issues. The Controller directly supervises the Manager of Finance and the Accounts Payable Specialist.

Position:  Controller

Reports to: Chief Financial Officer

Position Class: Professional

FLSA:  Exempt

Salary Grade: 8

Supervises:   2 Staff – Manager of Finance and Accounts Payable Specialist

Essential Job Functions:

Accountability and Results Focused:

  • Oversee daily entry of accounts payable and receivable transactions, payroll and benefit allocation entries, account reconciliations, and monthly accounting tasks to ensure timely close process;
  • Responsible for preparation of monthly financial statements and other reports for management, as well as attend and present at various meetings as required;
  • Manage the revenue cycle and record accounts receivables and billings, including enhancing the process to optimize cash flow;
  • Oversee the recording of bank activity including investment and interest income, deposits, and electronic payments;
  • Manage the agency credit card program and corporate purchasing accounts;
  • Assist in the coordination and preparation of the budget and financial forecasts and report variances;
  • Responsible for record retention and compliance of agency accounting files;
  • Coordinate annual financial statement audit and filings with external audit team,
  • Manage, maintain and upgrade the agency financial fund accounting system and other financial applications;
  • Develop, automate, and implement systems, policies, procedures, and internal controls, to ensure compliance with accounting standards and improve efficiencies;
  • Supervise the Manager of Finance and the Accounts Payable Specialist and provide mentoring, coaching and written annual evaluations;
  • Perform other related duties and projects as requested.

Build relationships, collaboration and teamwork:

  • Provide training to stakeholders on financial process, information, and updates, including Professional Development for agency staff;
  • Work collaboratively with and provide assistance to fellow team members to encourage cooperation and ensure performance goals are met;
  • Ensure high level of satisfaction, trust, and reliability for staff, clients, funders and vendors;
  • Attend and actively participate in agency wide trainings and programming, staff meetings, and team-based projects;
  • Support and promote the mission and philosophy of JVS both internally and outside the agency.

Administrative/Communication:

  • Demonstrate a professional demeanor with strong leadership skills;
  • Communicate effectively verbally and in writing;
  • Exercise discretion in handling confidential information.

Minimum Skills and Qualifications:

  • Bachelor’s degree in Accounting or related field; CPA/MBA a plus. Exceptional accounting skills;
  • Minimum of 7 years of progressive accounting experience in a nonprofit organization, and with specific experience with nonprofit revenue recognition, statement production and compliance;
  • Minimum of 2 years of direct staff supervisory experience;
  • Proficiency with nonprofit fund accounting systems; Serenic Navigator a plus;
  • Strong working knowledge of Microsoft Office (Intermediate/Advanced Excel is a requirement);
  • Confident self-starter; ability to prioritize, juggle multiple deadlines and projects;
  • Ability to troubleshoot, design, implement, and manage systems that contribute to an efficient working environment;
  • Meticulous attention to detail with excellent analytical, problem-solving, verbal and written communication skills;
  • Ability to work effectively with Board of Directors, senior staff, volunteers, and peers;
  • Creative, results oriented, and energetic with the ability to work independently and in a team environment.

JVS Culture:  JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities.  By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

M/F/V/DV

TO APPLY: JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the newly created role of Controller. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com.

executive search nonprofit boston, mission driven executive search boston, nonprofit hiring boston

New Search: Senior Director of Career Center Operations with JVS!

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Pillar Search & HR Consulting is honored to partner with JVS on their search for a new Senior Director of Career Center Operations.

JVS is a non-profit, non-sectarian agency. Their mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.

JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

POSITION SUMMARY: As a member of the Career Services management team, the Sr. Director of Career Center Operations is responsible for the management, compliance, and operating functions at the MassHire Career Center to ensure that high quality, workforce development and labor exchange services are provided to Boston employers and job seekers. The Director ensures that all performance goals and objectives as outlined by the Career Center Charter and State and Federal regulations are achieved. As a member of Career Services management team, the Director develops innovative plans and strategies to ensure the agency’s continued success in fulfilling its mission and achieving short- and long-term goals and objectives. Working closely with the Vice President of Career Services, the Sr. Director of Career Center Operations will provide direct supervision to JVS MassHire staff.

ESSENTIAL JOB FUNCTIONS:

Promotes Agency
• Develop and maintain strategic alliances and collaborations with community-based organizations, training providers, supportive service referral organizations, and the employer and job seeker communities in order to sustain and support the Career Center vision
• Support and promote the mission and philosophy of JVS MassHire both internally and externally.
• Actively serve on state-wide and Boston-based Career Center operating committees in order to coordinate among career centers, to plan for cross-system service improvement, and to maintain cross-system service standards.

Accountability and Results Focused
• Manage day-to-day career center operations
• Read, summarize and ensure compliance with all federal and state One Stop Career Center regulations
• Manage all aspects of funder monitoring including planning, report writing and arranging and facilitating visits and necessary follow up.
• Manage state database, MOSES, reporting
• Assist in the overall process and service delivery improvements to the Career Center, working from a customer centered approach.
• Demonstrate ownership of projects and assignments and respond to organizational requests by deadlines

Coaches and Develops Staff
• Hire, train, and supervise staff (functional or directly as assigned)
• Develop high performance standards and delegates responsibility
• Effectively communicate priorities and decisions to program staff.
• Ensure staff are accountable for meeting programmatic and contract requirements.
• Ensure program staff members work collaboratively with all JVS programs and services.
• Communicate to staff via regular meetings, developing performance expectations and performing annual performance evaluations.
• Monitor the achievement of performance expectations, in accordance with MassHire work plan and take remedial action where necessary.

Planning and Organizing
• Establish sound and systematic course of action to assure results
• Determine priorities and allocate time and resources effectively
• Know and work comfortably with both MassHire and JVS systems, processes, and procedures
• Maintain annual reporting plan, write and ensures data quality for reporting making systems or data collection changes as needed
• Ensure accurate, effective, timely MOSES database usage.

Builds Relationships, Collaboration and Teamwork
• Work collaboratively with and encourage collaboration between JVS departments and divisions to ensure agency performance goals are met
• Lead program planning meetings and team-based projects
• Communicate regularly with Supervisor to ensure successful program performance
• Provide leadership and exemplify resolving disagreements and conflict in a professional and productive manner

MINIMUM QUALFIICATIONS AND EXPERIENCE REQUIRED:
• 8 years of related work experience in workforce development, compliance, or employment services
• 3 years of program management and supervisory experience
• Proven financial management skills
• Proven program development and management skills
• Demonstrated presentation skills
• Demonstrated technical database skills
• Experience in grant and proposal writing
• Experience in review and creation of budgets
• High proficiency in Micro Soft Office Suite
• Strong interpersonal, communication and organizational skills
• Ability to work as part of a team; experience in team facilitation preferred
• Ability to work in a multicultural environment

EDUCATION REQUIRED:

BA/BS in Human Service, Education, Marketing, Business or equivalent.

KEY COMPETENCIES:
• Accountability and Results Focused
• Adapting to Change
• Building Relationships, Collaboration and Teamwork
• Cultural Competency and Respect
• Communication Skills
• Initiative
• Planning/Organizing
• Promotes Agency

LEADERSHIP COMPETENCIES:
• Coaches and Develops Staff
• Inspires a Shared Vision
• Manages Effectively
• Administrative/Systems Expertise
• Managerial Accountability

JOB COMPETENCIES:
• Strategic program planning
• Managing program budgets
• Quality Improvement
• Grant management

MENTAL DEMANDS:
• Reading
• Verbal communication
• Detailed work
• Written communication
• Confidentiality
• Multiple concurrent tasks
• Problem Solving
• External contacts
• Language
• Analysis of statistical and financial data
• Math

SPECIAL WORK CONDITIONS:
• Occasional evening and weekend hours required
• Occasional out-of-state travel required
• Frequent local travel required

JVS CULTURE:

JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

M/F/V/DV

TO APPLY: JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the Sr. Director of Career Center Operations. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com.

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New Search: Director of People and Culture with Volunteer Lawyers Project

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Executive Search Boston

Pillar Search and HR Consulting is proud to partner with Boston-based Volunteer Lawyers Project in their search for a Director of People and Culture. The ideal candidate is a Human Resources leader with proven experience in Human Resources and promoting DEI initiatives, and an interest in helping Volunteer Lawyer’s Project to advance their mission of increasing access to justice by delivering high quality pro bono civil legal services to eligible clients in the Greater Boston area.

Pillar Search & HR Consulting

POSITION: Director of People and Culture

DAYS/HOURS: Monday – Friday, 8:30 AM- 4:30 PM with one unpaid hour for lunch

REPORTS TO: Executive Director

LOCATION: Remote and 7 Winthrop Square, Floor 2, Boston, MA 02110

STATUS: Exempt

SALARY: $100,000

SUMMARY OF POSITION: 

Volunteer Lawyers Project (VLP) has grown in the last several years. Since 2015, the organization has seen an increase in the number of employees from fewer than 20 to more than 40. The organization’s human resources management function has historically been combined with finance and administration.  With the organization’s substantial growth, VLP has determined a need for a dedicated human resources professional.

The Director of People and Culture will manage all aspects of the organization’s human resources function, including hiring practices, recruitment, employee retention, organizational and professional development strategies. The Director will partner strategically with VLP’s leadership team to shape employee relations strategies and practices and ensure appropriate employee development and opportunities for advancement. The Director will assess organizational needs, and champion, promote, and continue to guide Diversity, Equity, and Inclusion (DEI) processes and initiatives.

Candidate must be able to commute into the office when we return to in-person operations and must have access to a secure internet connection.

ESSENTIAL FUNCTIONS, INCLUDING BUT NOT LIMITED TO:

  • Serve as the DEI subject matter expert on internal and external best practices and lead the culture change
  • Lead the development, implementation, and evolution of DEI initiatives across the organization
  • Manage organizational hiring practices, recruitment, and employee retention
  • Manage training and development, compensation, and employee benefits programs
  • Oversee performance evaluations to ensure merit-based, equitable compensation
  • Serve on the DEI Committee as the liaison between staff and DEI efforts
  • Develop and deliver content for diversity and inclusion education programs that will drive culture change
  • Develop metrics and reporting mechanisms to effectively measure, track and report progress to goals
  • Plan, organize, and implement various diversity outreach efforts and strategies
  • Manage onboarding and offboarding employees, including reference checks, new employee orientation, exit interviews, and ensuring appropriate coordination of continuing benefits
  • Manage hiring committees to ensure compliance with approved hiring process and attention to DEI
  • Manage communication of DEI content for VLP materials (website, recruiting materials, etc.)
  • Develop and foster positive relationships across the organization
  • Serve as reporting person for staff concerns, specifically related to DEI, hiring, or other related issues
  • Develop restorative conflict resolution process and other organizational processes, as determined necessary
  • Manage staff professional development programand make budgetary recommendations to the Executive Director for employee investment
  • Other program duties as needed or assigned by the Executive Director

REQUIRED EDUCATION/TRAINING/KNOWLEDGE:

  • Bachelor’s Degree
  • 8-10+ years of leadership and management experience in HR, DEI, consulting, or related functions, with a demonstrated success designing and delivering DEI programs
  • Comprehensive knowledge of human resources management
  • Extensive understanding of Diversity, Equity, and Inclusion practices
  • Experience with HR compliance and employment laws
  • Experience designing and/or managing internal grievance programs
  • Experience with progressive discipline and termination of employees

PREFERRED EDUCATION/TRAINING/KNOWLEDGE:

  • SHRM (Society for Human Resources Management) Certification
  • Certification in Mediation
  • Law degree from an accredited law school and admission to state bar

REQUIRED MENTAL/PHYSICAL ABILITIES/SKILLS:

  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Strong facilitation and presentation skills
  • Strong organizational and time management skills
  • Ability to manage stress and identify self-care as needed
  • Ability to balance multiple objectives
  • Ability to make informed decisions

Volunteer Lawyers Project is committed to a diverse work environment and is proud to be an Equal Opportunity Employer. Their ideal candidates is respectful of an inclusive work environment. VLP strives to ensure that those working in the organization reflect the diversity of the communities they serve. VLP encourages applicants from a broad spectrum of backgrounds to apply for positions.

Volunteer Lawyers Project has partnered with Pillar Search & HR Consulting on the Director of People and Culture search. Please submit your resume and cover letter (required) in confidence to Cindy Joyce at cindy@pillarsearch.com.

ABOUT PILLAR SEARCH & HR CONSULTING:  

A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations across the country, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization.

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New Search Announcement: Program Director, Cooperative Elder Services (Arlington, MA and Burlington, MA)

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Pillar Search and HR Consulting is honored to partner with Cooperative Elder Services, Inc. (CESI) on their search for their next Program Director. This role is split between the CESI locations in Arlington, MA and Burlington, MA.

Mission Statement:

The mission of Cooperative Elder Services, Inc. (CESI) is to empower seniors and adults with medical or cognitive challenges to age-in-place by serving their health and socialization needs and providing support for families.

About Cooperative Elder Services, Inc.: CESI takes a holistic approach to supporting the health of seniors and adults with medical or cognitive challenges. At each of our four adult day health centers, CESI staff works toward a common goal: to empower participants to age-in-place by serving their health and socialization needs and providing support for families. Founded in 1978, CESI currently operates private, nonprofit adult day health programs in Arlington, Burlington, Concord, and Groton. We serve 500 caregivers and seniors and adults with medical or cognitive challenges, who reside in more than 50 cities and towns in the greater Boston area. CESI participants make 42,000 daily visits to CESI’s centers each year.

CESI provides participants with an environment that supports their whole health; one in which they can:

  • Socialize with peers,
  • Participate in meaningful activities,
  • Exercise their minds and bodies,
  • Learn to manage their chronic diseases, and
  • Maintain compliance with physician’s orders.

CESI programming provides participants’ family caregivers with the services and support they need to care for their families; physical, emotional, and financial wellbeing.

CESI’s adult day health centers are staffed by licensed nurses, geriatric care and Alzheimer’s specialists, service coordinators, and program aides, with regular consultation by an Occupational Therapist and Registered Dietician.

Learn more at http://www.elderdayservices.org.

Job Overview:

The Program Director is responsible for oversight of program operations; providing leadership to and management of all staff in assigned sites to ensure that services required by participants are provided and documented as regulated. This includes Program Coordinators, Program Aides, Services Coordinators, and Nurses. The Program Director is also responsible for agency-wide initiatives and projects, including quality assurance and process improvement.

Essential functions of the position:

  • Responsible for oversight and management of all program operations in the Arlington and Burlington sites, including implementing CESI policies and procedures; ensuring compliance with all applicable regulatory requirements.
  • Leadership and management of staff, including hiring, training, and performance evaluations.
  • Ensure coverage levels and performance excellence through recruiting of new staff for both sites.
  • Oversight of program safety and emergency evacuation plans.
  • Adherence to monthly/annual operating budgets, including preparation and monitoring of monthly income statements and program expenditures. Work with staff to respond to revenue deficits and over-expenditures.
  • Responsible for growing attendance and revenue by increasing community/brand awareness and maximizing programming, in order to reach/exceed census benchmarks; review monthly census data by site.
  • Develop and maintain working relationships with existing, past and potential funders.
  • Develop and maintain working relationships with monitoring agencies, other community agencies, and vendors.
  • Responsible for leading agency-wide initiatives and projects, responding to changes within the healthcare industry while also driving targeted efforts related to strategic business partnerships, and keeping abreast of inventive service models and innovative research.
  • Represent the agency at outreach, education, marketing, and community events.
  • Collaborate with administration to access grants and scholarships.
  • Oversight of regulated documentation; key participant in the Quality Assessment and Process Improvement (QAPI) program.
  • Ensure that the multi-disciplinary teams, led by the program directors, are developing care plan objectives for each participant.
  • Other duties as assigned by Director of Services, Executive Director, or their designee.

Equipment:

  • Ensure proper use of medical and participant care equipment to meet the needs of Adult Day Health Center’s participants.

Working Conditions:

  • Extensive participant contact.
  • Possible exposure to infection, blood and blood borne pathogens.
  • May work with hazardous/infectious waste.

Physical Requirements:

( ) Sedentary Work – Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools.

( ) Light Work – Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs.

(X) Medium Work – Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.

( ) Heavy Work – Lifting 100 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 50 lbs.

( ) Very Heavy Work – Lifting objects in excess of 100 lbs. with frequent lifting and/or carrying of objects weighing 50 lbs. or more.

Qualifications & Skills:

  • Bachelor’s degree in human services or a related field required, Master’s degree strongly preferred, LICSW ideal
  • Minimum 10 years’ experience in a senior management/leadership role
  • Proven experience leading and managing teams, including a strong track record of identifying, hiring and training strong performers
  • Experience growing a program or organization
  • Experience working with seniors strongly preferred
  • Project management experience preferred
  • Valid driver’s license and reliable transportation required
  • Computer proficiency required

Personal Characteristics:

  • Ability to lead as a change agent
  • Comfortable pitching in as needed directly with program participants
  • Proven ability to work autonomously
  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members.
  • Able to meet and manage to specific benchmarks around fiscal health, program quality measures, and service levels
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to negotiate and resolve differences.
  • Ability to be flexible, open and responsive to ongoing industry changes.
  • Effective communicator who can articulate and clearly communicate CESI’s mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
  • Ability to identify opportunities and obstacles, and develop effective, creative solutions to pursue opportunities.
  • Results-oriented.

Cooperative Elder Services has partnered with Pillar Search on the hiring of our new Program Director. Please submit your resume and cover letter (required) to Cindy Joyce at cindy@pillarsearch.com. No calls please. Our apologies in advance, but due to the high volume of resumes received we will only respond to those candidates selected for an interview.

CESI and Pillar Search & HR Consulting believe that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. CESI and Pillar Search & HR Consulting do not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, religion, political affiliation, or ideology.

About Pillar Search & HR Consulting:

A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. To learn more, please contact Cindy Joyce at cindy@pillarsearch.com.