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New Search! CEO with The Arc of the South Shore

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The Arc of the South Shore has partnered with Pillar Search & HR Consulting on the search for their new CEO. This is an outstanding opportunity for an experienced nonprofit executive who is a tireless advocate for persons with intellectual and developmental disabilities. This position is based in Hingham, MA.

About The Arc of the South Shore:

Since 1951, The Arc of the South Shore has helped more than 100,000 individuals with intellectual and developmental disabilities, including Autism, live their best lives and achieve high-quality outcomes. Their mission is to empower families and individuals of all ages with disabilities to reach their fullest potential. With the support of their partners, they ensure that people with disabilities live healthy, safe, independent, and empowered lives. The Arc of the South Shore is $16M in operating budget, 200 employees, and hundreds of dedicated volunteers operating in 10 facilities across the south shore. Their primary service areas include Braintree, Cohasset, Hingham, Hull, Milton, Norwell, Quincy, Randolph, Scituate, and Weymouth; they also have a presence throughout Greater Southeastern Massachusetts.  Learn more about The Arc of the South Shore here.

About the Opportunity:

The Chief Executive Officer (CEO) reports to the Board of Directors and provides leadership, direction and oversight focused on the achievement of agency goals and objectives. The CEO oversees all aspects of the agency’s business and finances including all business operations, human resource management, negotiations with funding sources, program management, regulatory compliance, fundraising, public relations, information technology and property management. The CEO will provide the leadership and executive management necessary to ensure the organization has proper operational controls, administration and reporting procedures, and complies with applicable state, federal and local laws and regulations.

The CEO is responsible for the development, implementation and execution of policies and programs intended to improve the general welfare of all persons with intellectual and developmental disabilities. The CEO leads the planning, organizing, directing and coordination of staff programs and activities ensuring that objectives, goals, and the needs of the agency are successfully met, maintain effective relationships within the agency and with other organizations, both public and private, ensures that the needs of the individuals it serves are  met/exceeded, and that the organization is managed and operating in in accordance with the policies and objectives of the organization. n They will foster economical, productive performance, forward-looking programming, and continued growth of the agency.

The CEO manages the Executive Team, including the Chief Financial Officer, Chief Human Resources Officer, Chief Strategy and Engagement Officer, Chief Clinical Officer, Chief Program Officer, and consultants, when applicable, for potential programs and operational areas.

Essential Functions

General Responsibilities

  • Provides and demonstrates day to day leadership and management that exemplify the mission and core values of the agency.
  • Directs and oversees all aspects of the agency’s business and financial well-being to achieve stated goals and objectives while ensuring compliance and adherence with financial policies and procedures, maintaining internal fiscal control and monitoring the annual budget.
  • Spearheads development, communication and implementation of effective growth strategies and processes including workforce expansion and professional development, capital planning expenditures, and the development and implementation of new programs and services to meet emerging needs while ensuring that all business solutions are aligned with the agency’s mission and strategic plan.
  • Leads contract negotiations with local, state, and federal entities, and subcontracts/ services agreements with provider partners and managed care
  • Oversees the development, implementation and ongoing management of an internal quality enhancement process and ensures compliance with all applicable regulatory standards.
  • Facilitates the ongoing development, review and monitoring of current policies, practices and procedures utilized in the delivery of services.
  • Plan, recommend (to the Board) and implement additional programs
  • Oversees a comprehensive fundraising strategy while also building and cultivating relationships with current and potential corporate, institutional, and individual donors to ensure ongoing support for the organization and programs.
  • Ensures that the organization and its mission, programs and services are consistently presented in a strong positive manner to all relevant stakeholders.
  • Provide ongoing updates to the Board of Directors on all important factors influencing the broad activities and outcomes of the agency.
  • Spearhead continued enhancement, development, communication, and execution of The Arc of the South Shore’s organizational strategies, ensuring the direction set by the Board is being followed and aligned with mission-driven outcomes.
  • In partnership with the Board, oversee development and implementation of a strategic budget that advances the organizational mission.
  • Provide the necessary staff support to The Arc of the South Shore’s Board and committees to enable them to work at optimum capacity.
  • A visible leader who takes interest and active participation in the agency’s activities and programs.

Advocacy

  • Direct efforts to enhance the visibility and presence of The Arc of the South Shore and its programs within the community and to increase public knowledge concerning the needs, rights, and abilities of citizens with intellectual and developmental disabilities.
  • Direct the agency in its response to unmet needs and coordinate new initiatives forwarded by The Arc of the South Shore.
  • Lead the agency in developing projects that will assist in expanding its services to citizens with intellectual and developmental disabilities and aid other community agencies in developing needed services for individuals with intellectual and developmental disabilities.
  • Establish a sound organizational network within the agency to enable the organization to meet broad advocacy responsibilities.

People and Culture Management

  • Motivates and leads a high-performing executive and senior management team, providing direct leadership to all senior staff for the agency’s major program and operational areas, including Residential, Early Intervention, Adult Family Care, Autism Resource Center, Community Based Day Supports, Employment, Day Habilitation, Personal Care Management, and as well as Fundraising, Finance, Human Resources, Clinical, and Quality Assurance.
  • Provide leadership and management as well as orientation of The Arc of the South Shore ‘s senior staff on agency-wide issues and coordination of interagency activity involving all departments and programs/activities.
  • Ensure agency-wide training objectives and conduct activities involving inter-departmental staff to foster a culture of learning and collaboration

Agency Planning

  • Spearhead the development, communication and implementation of effective growth strategies and processes.
  • Partner with the Executive team and other senior leaders to ensure effective fiscal controls and financial monitoring; build relationships with potential funders and business partners to advance the collective work.
  • Monitor agency’s direct service programs to evaluate the program’s compliance with The Arc of the South Shore’s mission and philosophy.
  • Establish, with the Board and Executive team, the agency planning process, to ensure the agency establishes near- and long-term goals, objectives and priorities and an agency-wide strategic plan. Evaluate these plans on a regular basis to ensure progress and evaluate outcomes.

Liaison

  • Promote and maintain positive relationships with local and state officials, agency heads, community partners and stakeholders involved in direct or indirect service for people with intellectual and developmental disabilities. Ensure the promotion of community program development.
  • Participate in professional membership organizations, community and state planning benefiting citizens with intellectual and developmental disabilities
  • Interpret programs and policies of the agency to other agencies and groups in the community and assume leadership for Partner with nonprofits and community partners to build awareness and understanding of people with intellectual and developmental disabilities.

Competencies

  • Mission-driven leadership
  • Strategic vision and planning
  • Financial stewardship
  • Program development and impact measurement
  • People and culture management
  • Fundraising and resource development
  • Stakeholder engagement and relationship management

Qualifications

  • Master’s degree in a relevant human service, social work, psychology, public health administration or related field (preferred) plus 10-15 years of relevant experience in non-profit management or bachelor’s degree in a relevant field plus 15-20 years of relevant experience in non-profit management desired. At least 10 years of professional experience must be at a leadership level with broad areas of responsibility.
  • The ideal candidate will have deep experience and a successful track record of managing and leading a nonprofit organization with a focus on human services. Experience working with people with intellectual and developmental disabilities, including autism, strongly desired.
  • Demonstrated knowledge of and experience with applicable state and federal regulations, contracting processes, and compliance procedures.
  • Proven experience and ability in the following areas:
    • Administration and fiscal management
    • Strategic planning and management
    • Fundraising
    • Publicity/public relations
    • Advocacy/legislation/liaison with state agencies
    • Program Development
  • Critical thinker with strong decision-making skills
  • Exceptional problem solver, analytical thinker
  • Growth mindset
  • Outstanding written and verbal communication skills
  • A natural relationship builder with both internal team and external stakeholders
  • Player/coach management style with keen interest in helping team members to continuously grow and learn
  • Proven ability to build and promote a strong, positive work culture centered on diversity, equity, and inclusion
  • Relentless pursuit of high-quality care, programs, and services for individuals with intellectual and developmental disabilities (or a similar population).

The CEO role is a full-time, exempt role reporting to the Board of Directors.

The typical work schedule is on-site Monday-Friday, 8:00-5:00. Evening and weekend flexibility will be required for meetings and events. Local travel will be required.

The salary range for this opportunity is $200,000-$225,000 annually.

The Arc of the South Shore is an Equal Employment Opportunity Employer. The Arc of the South Shore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply

The Arc of the South Shore has partnered with Pillar Search & HR Consulting on the CEO search. Please submit your resume and cover letter to jobs@pillarsearch.com. The application deadline is November 1, 2024.

No calls, please.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

 

 

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Search Success! Emma Concepcion Joins UTEC as Chief People Officer

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UTEC and Pillar Search & HR Consulting are excited to announce that, following an extensive and competitive candidate search, Emma Concepcion has joined UTEC as their new Chief People Officer.

Reporting to UTEC’s CEO, Emma will be responsible for leading UTEC’s people and talent strategies, managing and mitigating organizational risks, and continuing the development of their human resource-related strategies, policies, and procedures. She will be a strategic advisor to senior leadership on a variety of issues, including employee relations, leadership development, organizational culture, and talent management, and will be play a key leadership role in supporting UTEC’s commitment to diversity, equity, and inclusion in all areas of management and embodying UTEC’s DEI vision in their work and workplace culture.

Emma joins UTEC from Bay Cove Human Services, where she was their Vice President of Human Resources and earlier was the organization’s Director of Human Resources. As a member of the Bay Cove leadership team, she established the workforce development team, was Co-Chair of the DEI committee, designed and implemented HR initiatives, enhanced staff retention and engagement, and aligned HR strategies with organizational objectives. While Emma was Bay Cove’s Vice President of Human Resources, the organization achieved recognition as one of Boston’s Top Places to Work for five consecutive years. Prior to her tenure in Human Resources at Bay Cove, Emma spent a decade as their Director of Housing. In addition to her human resources and human services expertise, Emma also has extensive mediation experience, as she spent several years participating in court mediation and mediation training as a member of the Harvard University Mediation Program, handling cases related to civil, housing, and harassment prevention orders.

About UTEC: UTEC is a nationally recognized program for justice-involved young adults. The program starts behind the walls of correctional facilities and intensive street outreach/gang peacemaking and transitions into an intensive program in the community post-release. The nature of their educational services, wraparound supports and counseling, social enterprise/workforce development, organizing/policy work, training institute, and innovative partnerships creates a variety of impacts in the lives of the individuals and communities they serve.

Last year, UTEC served over 600 young adults including a range of outreach activities, and approximately 150 young adults intensively through their comprehensive program. During this fiscal year, 75% of young adults at UTEC avoided arrest. With over 20 years of experience, UTEC is a catalyst, innovating in the way they serve young adults (ages 17-25) who are criminally and/or gang involved in Massachusetts’ Merrimack Valley. Learn more about UTEC at https://utecinc.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

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New Search! Chief People Officer with UTEC

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Pillar Search is honored to partner with UTEC on the search for their new Chief People Officer (CPO). This role is hybrid and based in their office in Lowell, MA. This is an outstanding opportunity for an experienced Human Resources professional with experience building a strong organizational culture, scaling growing organizations, and who shares UTEC’s commitment to diversity and social justice.

ABOUT UTEC

UTEC is a nationally recognized program for justice-involved young adults. The program starts behind the walls of correctional facilities and intensive street outreach/gang peacemaking and transitions into an intensive program in the community post-release. The nature of their educational services, wraparound supports and counseling, social enterprise/workforce development, organizing/policy work, training institute, and innovative partnerships creates a variety of impacts in the lives of the individuals and communities they serve.

Last year, UTEC served over 600 young adults including a range of outreach activities, and approximately 150 young adults intensively through their comprehensive program. During this fiscal year, 75% of young adults at UTEC avoided arrest. With over 20 years of experience, UTEC is a catalyst, innovating in the way they serve young adults (ages 17-25) who are criminally and/or gang involved in Massachusetts’ Merrimack Valley. Learn more about UTEC at https://utecinc.org.

UTEC values a strong, positive culture. Their organizational values are:

  • Assuming goodness behind everyone’s actions.
  • Show madd love, unconditionally accepting each person.
  • Offer everyone a clean slate, never giving up.
  • Carry out respectful curiosity, always seeking out moments to connect.
  • Be a sponge, actively seeking feedback.
  • Embody contagious passion in all they do.

ABOUT THE OPPORTUNITY

Above all, the Chief People Officer will drive a joyful, mission-driven, and positive organizational culture!

The CPO is responsible for leading UTEC’s people and talent strategies, managing and mitigating organizational risks, and continuing the development of their human resource-related strategies, policies, and procedures. This role will be responsible for setting strategy, managing employee relations, workforce development, oversight of talent development and acquisition, onboarding, performance management, succession planning, staff and leadership training, policy development, benefits administration, and organizational compliance.

The CPO plays a key leadership role in supporting the agency’s commitment to diversity, equity, and inclusion in all areas of management and ensuring UTEC’ DEI vision is embodied in their work and workplace culture. This position acts as a strategic advisor to senior leadership on a variety of issues, including employee relations, leadership development, organizational culture, and talent management; therefore, strong expertise in executive-level management, communication, business process improvement, and DEI strategic planning with a social justice lens is required.

This position will report to UTEC’s incoming CEO.

The CPO will work to support and strengthen UTEC’s systems and culture with a customer service and growth mindset. They seek candidates with experience aligning their people and talent strategy to their business strategy. In addition, the CPO will bring expertise independently designing and executing human capital strategies and processes/process improvements across a large team, change management, leading an organization to implement new approaches to strengthening diversity, equity, and inclusion, ability to work across a dynamic and diverse set of relationships, managing complex and sensitive situations rounded in values and in accordance with HR best practices and the law. The PO will also focus on leading the administration of benefits, ensuring that he UTEC benefits continue to remain competitive and meet the needs of employees.

The new CPO will partner with Executive Management in fine-tuning a new performance management process and development of a system of alignment between compensation and performance management.

This role will lead and manage a talented team of HR professionals, including the Director of HR and HR Associate, providing ongoing feedback and coaching, annual review/goal setting, and serving as a strategic thought partner. This role will also oversee, as needed, recruitment consultants.

THE IDEAL CPO CANDIDATE

UTEC is seeking a values-driven CPO with experience as a senior organizational leader in human resources and recruitment with a strong background in diversity, equity, inclusion, and belonging work, preferably in the nonprofit sector. The ideal CPO candidate will possess the following experiences and attributes:

  • Experience leading the HR function with a focus on employee experience.
  • Strong knowledge of current HR best practices, laws, and trends.
  • Deep understanding of diversity, equity, inclusion, and restorative justice as a steppingstone to transformative justice., the nuances of the topics aligned with it, and creating DEI initiatives.
  • Experience building inclusive and engaged workplaces, and cultural awareness and sensitivity with a lens on racial, gender, sexual identity, class, and all forms of oppression.
  • Ability to deal with conflict effectively and to manage difficult employee relations situations confidently and calmly.
  • A collaborative, influential, goal-oriented, and coaching focused style of leadership with direct reports, peers, employees, and leadership.
  • Strong analytical and problem-solving skills and the ability to find creative solutions to cultural, administrative, and organizational challenges.
  • A track record of successful change management.
  • Experience creating and/or implementing leadership development programs.
  • Strong project management and organizational skills.
  • A big-picture thinker who recognizes the impact of decisions and actions on the entire organization. Exhibits sound and accurate judgement and makes timely decisions.
  • Desire to be part of hardworking, collaborative, fun, and values-driven team.
  • At least 7 years of progressive human resources experience, with at least 3-5 years at the management/director level, and proven experience with diversity, equity, and inclusion, with a focus on transformative and social justice.
  • Bachelors/Masters degree preferred, or equivalent work experience.
  • PHR, SPHR, SHRM-CP or SHRM-SCP a plus

SALARY & BENEFITS

The salary range for the CPO role is $130,000-$150,000 annually. This is a hybrid role, with 3 days per week in UTEC’s office in Lowell, MA.

UTEC offers a competitive benefits package that starts with 4 weeks of vacation (3 standard for all new employees and week of agency-wide closure between the Christmas and New Year holidays), 12 holidays, 10 sick days, 2 personal days, health, dental, and vision insurance, life insurance, an annual cost of living increase, 457(b)-retirement plan, and up to $4,000 per employee of professional development support annually. With time, benefits increase to 6 weeks of vacation, increased coverage of health and dental insurance costs, and availability for a 3-week sabbatical.

UTEC stresses the importance of work-life balance and offers several wellness opportunities including additional time off (i.e., for the past two years they have closed at 3:00 p.m. on summer Fridays), an employee assistance program, down payment assistance for first-time home buyers, parental leave, bereavement support, and unlimited free coffee!

COMMITMENT TO DIVERSITY

UTEC is an equal opportunity employer and an organization that values diversity, equity, and inclusion.  People from all diverse backgrounds are strongly encouraged to apply. You can read more about their commitment to diversity at https://utecinc.org/diversity-equity-and-inclusion.

TO APPLY

UTEC’s Chief People Officer search is being managed by Pillar Search & HR Consulting. Please submit your materials via the UTEC website at https://utecinc.applytojob.com/apply/R0J0CAPtZY/Chief-People-Officer

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Search Success: Sher Omerovic Named JVS’ New Chief Program Officer!

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JVS Boston and Pillar Search & HR Consulting are proud to announce, following an extensive and competitive candidate search, the appointment of Sher Omerovic to the position of Chief Program Officer.

This is a well-deserved promotion from Sher’s most recent role with JVS as Senior Vice President of Programs. Sher joined JVS in 2016.

Reporting to JVS’ CEO, Kira Khazatsky, Sher will lead the core of JVS’ work – the development, quality, and delivery of JVS’s services. Sher will provide strategic leadership to the programmatic Vice President team to ensure alignment with the organization’s mission and goals, and support and develop the programmatic VP team to achieve programmatic outcomes. She will collaborate with other principal executives to ensure long-term strategic planning and board management align with the organization’s mission and goals.

Sher brings extensive program, workforce development and leadership experience to the Chief Program Officer role. Prior to JVS, she worked at the Fish Family Foundation, where she developed and implemented a statewide citizenship initiative partnering with multiple community organizations, immigration attorneys, and volunteers to organize large-scale citizenship events across the commonwealth, and held roles in immigration and employment with Catholic Charities of Boston and in grants with United Way. Sher earned her master’s degree in nonprofit project management from Northeastern University and her bachelor’s degree in international relations and modern languages from Beloit College.

About JVS Boston: For 80 years, JVS has helped tens of thousands of individuals with barriers to economic success secure financial independence through training, education, and employment services.  As the largest provider of adult education and workforce development services in the region, JVS is a nationally recognized leader in workforce development, and is a key part of the poverty alleviation strategy for the greater-Boston area.  In order to reach people in need of assistance on their pathway to meaningful employment and financial independence, JVS targets most of its services to low-income individuals who are unemployed or underemployed and to low-wage workers in need of career advancement services.  Many have multiple support needs ranging from limited English proficiency and lack of education to disabilities, criminal records, lack of childcare and transportation.  JVS operates on annual budget of more than $15 million, of which is derived equally from public and private sources. For more information, please visit www.jvs-boston.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

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Search Success: Griet Dehandschutter Joins Treehouse Foundation as Director of Development!

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Treehouse Foundation and Pillar Search are thrilled to announce the appointment of Griet Dehandschutter to the position of Director of Development.

As the Director of Development, Griet will be a key member of the Treehouse Leadership Team, overseeing the organization’s fundraising and expanding its community of support across Massachusetts and nationwide. Griet will be responsible for setting fundraising strategy, managing the fundraising team, growing Treehouse’s resources by deepening engagement with individuals, corporations and foundations and raising the organization’s visibility in support of its big and bold vision. She will report to Treehouse Foundation’s Founder and Executive Director Judy Cockerton.

Most recently, Griet was the Executive Director of Acton-Boxborough United Way where she doubled the revenue in two years and engaged multi-stakeholder coalitions to address vital community needs. Prior to that, Griet was an international fundraising consultant, where she pioneered innovative and sustainable international major giving, corporate and foundation giving strategies with large and small nonprofits, museums, and universities across 15 countries and 4 continents. Earlier in her career, as East Coast Director for Flanders Investment and Trade, Griet partnered with Fortune 500 executives to locate their pan-European business operations in Belgium. Griet also co-founded the European-American Chamber of Commerce in the United States, today known as the Transatlantic Business Council (TABC).

Griet earned her Master of Arts degree in International Relations from Johns Hopkins University and her Master of Law from Belgium’s University of Antwerp.

In addition, Griet has served on several boards, including the American Fund for Charities, SilverAqua, and iScale. As a volunteer, Griet co-chaired the Capital Campaign for the United Church of Christ in Boxborough, MA.

About the Treehouse Foundation: The Treehouse Foundation is an award-winning Massachusetts-based nonprofit that is working diligently to inspire a Re-Envisioning of Foster Care in America.

Since its launch in 2002, Treehouse has been investing in foster care, vital aging, and affordable housing innovation. Its mission: To inspire, implement, and support innovative child welfare practices that ensure our children who experience foster care find permanent families and supportive communities, allowing them to develop, heal and thrive. Its vision: Every child rooted in family and community. 

Nationally recognized social entrepreneur, Judy Cockerton, has provided her visionary leadership to the Treehouse Foundation since its inception. Cockerton, known as a highly collaborative leader, developed the award-winning intergenerational Treehouse Community model and leads the Re-Envisioning Foster Care in America (REFCA) movement. In 2006, the first intergenerational Treehouse Community opened in western Massachusetts, where the largest percentage of children and youth experiencing foster care in the Commonwealth reside. The Treehouse Foundation partnered with Beacon Communities LLC to design, build and operate the first Treehouse Community in Easthampton, MA. Treehouse is now partnering with 2Life Communities to bring the successful intergenerational Treehouse Community model to the site of the former Boston State Hospital in Mattapan.

On November 3-4, the Treehouse Foundation will host its 9th national Re-Envisioning Foster Care in America (REFCA) conference in Boston. REFCA2023 will feature the wisdom, award winning ideas, and lived expertise of REFCA Champions – stellar changemakers who are using their firsthand experience and professional acumen to create new visions for child welfare.

To learn more about this visionary organization, please visit https://www.treehousefoundation.net.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and the boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information about Pillar, please visit www.pillarsearch.com.

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New Search! Director, Academic Services with JVS!

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JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the Director, Academic Services.

ABOUT JVS:

JVS is a non-profit, non-sectarian agency. Their mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop, and retain productive workforces. JVS provides a broad range of workforce development services including adult education, skills training, job readiness training, job placement, and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce. JVS’s unique education and career pathway model has been widely recognized by funders, policy makers, and practitioners in Massachusetts and nationally.

ABOUT THE JVS ACADEMIC SERVICES PROGRAMS:

Academic Services provides clients with the academic pathways and related wraparound services necessary for economic independence. These include a high school diploma offered via their partner, the Boston Public Schools Central Adult High School; and multiple Bridges to College pathways that provide students with the knowledge, academic skills, and guidance they need to succeed in college and on the job. Academic Services works with 200 participants annually. Additional information may be found at Adult Diploma Pathway and Bridges to College and Career.

POSITION SUMMARY:

Under the leadership of the Vice President of Academic Services and Career Path Programming, the Director of Academic Services is charged with executing and leading agency Academic services based on identified needs of clients, employers, funders, and other stakeholders. In collaboration with the Vice President, the Director will execute on the set goals and manage the performance expectations of Academic Services programs, teams, and staff. The Director of Academic Services is responsible for collaborating with the VP around the fiscal health of Academic Services programs, program budgets, and budget modifications, as well as annual revenue and expenditure projections and assisting with development efforts to support academic services. The Director is part of a larger JVS team, all of whom are supporting the education, training, and employment needs of clients and employers.

ESSENTIAL JOB FUNCTIONS:

Department Leadership:

  • Provide oversight and leadership of Academic Services
  • Ensure all contractual and reporting requirements are met
  • Ensure JVS Academic Services are accessible, customer-centered, and providing options
  • Expand scope and impact of program services, and develop new services based on partner organizations and client feedback
  • Generate strategy and solutions in response to unforeseen and planned changes, setback, and challenges
  • Communicate and provide program updates, reports, and metrics; foresee possible changes that may impact volume of work, staffing, or services to the Vice President of Academic Services
  • Increase internal and external visibility of the Academic Services programs
  • Hire, train, supervise, develop, and set performance expectations for the Academic Services team

Build Relationships, Collaboration, and Teamwork:

  • Manage external relationships relevant to Academic Services (BPS, DESE, colleges, philanthropy, state and federal)
  • Support and promote the missions and philosophy of JVS both internally and outside of the agency
  • Establish relationships with key stake holders (clients/ students, employer, partner organizations, funders) and work collaboratively in a structured and on-going manner
  • Encourage collaboration between Academic Services and other JVS divisions to ensure agency performance goals are met
  • Represent JVS at stakeholder and other professional events • Collaborate with development staff on grant proposal and reporting activities

Administrative/ Communication:

  • Manage and oversee full, timely contract implementation including staffing, systems design, and development
  • Ensure Academic Services programs operate in compliance with applicable local, state, and federal, statutes, regulations, policies, and procedures
  • Support budgeting process by monitoring and controlling budgetary expenses and revenue performance
  • Manage contract reporting, ensuring that reports are accurate and submitted in a timely fashion
  • Oversee customer satisfaction surveying and evaluation system; serve as a liaison with clients, including hearing and resolving any complaints or grievances
  • Analyze and report program progress success and challenges to VP for sharing amongst JVS leadership, funders, evaluator, and other stakeholders
  • Perform other duties as requested

MINIMUM QUALIFICATIONS AND EXPERIENCE:

  • Five years of program management and supervisory experience, with extensive experience in non-traditional/ alternative education
  • Experience leading and managing high-performing teams
  • Knowledge of DESE ACLSE contracting preferred
  • Presentation and facilitation skills
  • Strong working knowledge of Microsoft Office Suite
  • Interpersonal, communication and organization skills
  • Ability to work as part of a team
  • Demonstrated ability to work independently
  • Possess negotiation skills

EDUCATION REQUIRED:

  • BA/BS or equivalent

JVS COMMITMENT:

JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities.  By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

ADDITIONAL INFORMATION:

JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

M/F/V/DV

TO APPLY: 

JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the Director, Academic Services. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com.

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Search Success! Naomi Dreeben Joins Cooperative Elder Services, Inc. as Program Director!

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Pillar's Search Success

Pillar Search and HR Consulting is pleased to announce the placement of Naomi Dreeben as the new Program Director of Cooperative Elder Services, Inc., where she will be responsible for leading the Arlington, MA and Burlington, MA adult day health centers.

As Program Director, Naomi will be responsible for oversight of program operations, providing leadership to and management of the teams in both centers, and agency-wide initiatives and projects, including quality assurance and process improvement.

Naomi brings extensive experience in the adult day health field. Most recently, she was the Center Manager at Element Care/PACE. Prior, she was a Senior Master of Social Work Field Specialist and Adjunct Faculty member at Salem State University’s School of Social Work.

Naomi has also served as Chair of the Board of Selectmen for the town of Swampscott, MA.

Naomi received her undergraduate degree from Cornell University and her master’s in social work with a focus on gerontology from University of California at Berkeley.

About Cooperative Elder Services, Inc.: The mission of Cooperative Elder Services, Inc. (CESI) is to empower seniors and adults with medical or cognitive challenges to age-in-place by serving their health and socialization needs and providing support for families.

About Pillar Search & HR Consulting: A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. To learn more, please contact Cindy Joyce at cindy@pillarsearch.com.