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New Search! CEO with The Arc of the South Shore

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The Arc of the South Shore has partnered with Pillar Search & HR Consulting on the search for their new CEO. This is an outstanding opportunity for an experienced nonprofit executive who is a tireless advocate for persons with intellectual and developmental disabilities. This position is based in Hingham, MA.

About The Arc of the South Shore:

Since 1951, The Arc of the South Shore has helped more than 100,000 individuals with intellectual and developmental disabilities, including Autism, live their best lives and achieve high-quality outcomes. Their mission is to empower families and individuals of all ages with disabilities to reach their fullest potential. With the support of their partners, they ensure that people with disabilities live healthy, safe, independent, and empowered lives. The Arc of the South Shore is $16M in operating budget, 200 employees, and hundreds of dedicated volunteers operating in 10 facilities across the south shore. Their primary service areas include Braintree, Cohasset, Hingham, Hull, Milton, Norwell, Quincy, Randolph, Scituate, and Weymouth; they also have a presence throughout Greater Southeastern Massachusetts.  Learn more about The Arc of the South Shore here.

About the Opportunity:

The Chief Executive Officer (CEO) reports to the Board of Directors and provides leadership, direction and oversight focused on the achievement of agency goals and objectives. The CEO oversees all aspects of the agency’s business and finances including all business operations, human resource management, negotiations with funding sources, program management, regulatory compliance, fundraising, public relations, information technology and property management. The CEO will provide the leadership and executive management necessary to ensure the organization has proper operational controls, administration and reporting procedures, and complies with applicable state, federal and local laws and regulations.

The CEO is responsible for the development, implementation and execution of policies and programs intended to improve the general welfare of all persons with intellectual and developmental disabilities. The CEO leads the planning, organizing, directing and coordination of staff programs and activities ensuring that objectives, goals, and the needs of the agency are successfully met, maintain effective relationships within the agency and with other organizations, both public and private, ensures that the needs of the individuals it serves are  met/exceeded, and that the organization is managed and operating in in accordance with the policies and objectives of the organization. n They will foster economical, productive performance, forward-looking programming, and continued growth of the agency.

The CEO manages the Executive Team, including the Chief Financial Officer, Chief Human Resources Officer, Chief Strategy and Engagement Officer, Chief Clinical Officer, Chief Program Officer, and consultants, when applicable, for potential programs and operational areas.

Essential Functions

General Responsibilities

  • Provides and demonstrates day to day leadership and management that exemplify the mission and core values of the agency.
  • Directs and oversees all aspects of the agency’s business and financial well-being to achieve stated goals and objectives while ensuring compliance and adherence with financial policies and procedures, maintaining internal fiscal control and monitoring the annual budget.
  • Spearheads development, communication and implementation of effective growth strategies and processes including workforce expansion and professional development, capital planning expenditures, and the development and implementation of new programs and services to meet emerging needs while ensuring that all business solutions are aligned with the agency’s mission and strategic plan.
  • Leads contract negotiations with local, state, and federal entities, and subcontracts/ services agreements with provider partners and managed care
  • Oversees the development, implementation and ongoing management of an internal quality enhancement process and ensures compliance with all applicable regulatory standards.
  • Facilitates the ongoing development, review and monitoring of current policies, practices and procedures utilized in the delivery of services.
  • Plan, recommend (to the Board) and implement additional programs
  • Oversees a comprehensive fundraising strategy while also building and cultivating relationships with current and potential corporate, institutional, and individual donors to ensure ongoing support for the organization and programs.
  • Ensures that the organization and its mission, programs and services are consistently presented in a strong positive manner to all relevant stakeholders.
  • Provide ongoing updates to the Board of Directors on all important factors influencing the broad activities and outcomes of the agency.
  • Spearhead continued enhancement, development, communication, and execution of The Arc of the South Shore’s organizational strategies, ensuring the direction set by the Board is being followed and aligned with mission-driven outcomes.
  • In partnership with the Board, oversee development and implementation of a strategic budget that advances the organizational mission.
  • Provide the necessary staff support to The Arc of the South Shore’s Board and committees to enable them to work at optimum capacity.
  • A visible leader who takes interest and active participation in the agency’s activities and programs.

Advocacy

  • Direct efforts to enhance the visibility and presence of The Arc of the South Shore and its programs within the community and to increase public knowledge concerning the needs, rights, and abilities of citizens with intellectual and developmental disabilities.
  • Direct the agency in its response to unmet needs and coordinate new initiatives forwarded by The Arc of the South Shore.
  • Lead the agency in developing projects that will assist in expanding its services to citizens with intellectual and developmental disabilities and aid other community agencies in developing needed services for individuals with intellectual and developmental disabilities.
  • Establish a sound organizational network within the agency to enable the organization to meet broad advocacy responsibilities.

People and Culture Management

  • Motivates and leads a high-performing executive and senior management team, providing direct leadership to all senior staff for the agency’s major program and operational areas, including Residential, Early Intervention, Adult Family Care, Autism Resource Center, Community Based Day Supports, Employment, Day Habilitation, Personal Care Management, and as well as Fundraising, Finance, Human Resources, Clinical, and Quality Assurance.
  • Provide leadership and management as well as orientation of The Arc of the South Shore ‘s senior staff on agency-wide issues and coordination of interagency activity involving all departments and programs/activities.
  • Ensure agency-wide training objectives and conduct activities involving inter-departmental staff to foster a culture of learning and collaboration

Agency Planning

  • Spearhead the development, communication and implementation of effective growth strategies and processes.
  • Partner with the Executive team and other senior leaders to ensure effective fiscal controls and financial monitoring; build relationships with potential funders and business partners to advance the collective work.
  • Monitor agency’s direct service programs to evaluate the program’s compliance with The Arc of the South Shore’s mission and philosophy.
  • Establish, with the Board and Executive team, the agency planning process, to ensure the agency establishes near- and long-term goals, objectives and priorities and an agency-wide strategic plan. Evaluate these plans on a regular basis to ensure progress and evaluate outcomes.

Liaison

  • Promote and maintain positive relationships with local and state officials, agency heads, community partners and stakeholders involved in direct or indirect service for people with intellectual and developmental disabilities. Ensure the promotion of community program development.
  • Participate in professional membership organizations, community and state planning benefiting citizens with intellectual and developmental disabilities
  • Interpret programs and policies of the agency to other agencies and groups in the community and assume leadership for Partner with nonprofits and community partners to build awareness and understanding of people with intellectual and developmental disabilities.

Competencies

  • Mission-driven leadership
  • Strategic vision and planning
  • Financial stewardship
  • Program development and impact measurement
  • People and culture management
  • Fundraising and resource development
  • Stakeholder engagement and relationship management

Qualifications

  • Master’s degree in a relevant human service, social work, psychology, public health administration or related field (preferred) plus 10-15 years of relevant experience in non-profit management or bachelor’s degree in a relevant field plus 15-20 years of relevant experience in non-profit management desired. At least 10 years of professional experience must be at a leadership level with broad areas of responsibility.
  • The ideal candidate will have deep experience and a successful track record of managing and leading a nonprofit organization with a focus on human services. Experience working with people with intellectual and developmental disabilities, including autism, strongly desired.
  • Demonstrated knowledge of and experience with applicable state and federal regulations, contracting processes, and compliance procedures.
  • Proven experience and ability in the following areas:
    • Administration and fiscal management
    • Strategic planning and management
    • Fundraising
    • Publicity/public relations
    • Advocacy/legislation/liaison with state agencies
    • Program Development
  • Critical thinker with strong decision-making skills
  • Exceptional problem solver, analytical thinker
  • Growth mindset
  • Outstanding written and verbal communication skills
  • A natural relationship builder with both internal team and external stakeholders
  • Player/coach management style with keen interest in helping team members to continuously grow and learn
  • Proven ability to build and promote a strong, positive work culture centered on diversity, equity, and inclusion
  • Relentless pursuit of high-quality care, programs, and services for individuals with intellectual and developmental disabilities (or a similar population).

The CEO role is a full-time, exempt role reporting to the Board of Directors.

The typical work schedule is on-site Monday-Friday, 8:00-5:00. Evening and weekend flexibility will be required for meetings and events. Local travel will be required.

The salary range for this opportunity is $200,000-$225,000 annually.

The Arc of the South Shore is an Equal Employment Opportunity Employer. The Arc of the South Shore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply

The Arc of the South Shore has partnered with Pillar Search & HR Consulting on the CEO search. Please submit your resume and cover letter to jobs@pillarsearch.com. The application deadline is November 1, 2024.

No calls, please.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

 

 

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Search Success! Emma Concepcion Joins UTEC as Chief People Officer

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UTEC and Pillar Search & HR Consulting are excited to announce that, following an extensive and competitive candidate search, Emma Concepcion has joined UTEC as their new Chief People Officer.

Reporting to UTEC’s CEO, Emma will be responsible for leading UTEC’s people and talent strategies, managing and mitigating organizational risks, and continuing the development of their human resource-related strategies, policies, and procedures. She will be a strategic advisor to senior leadership on a variety of issues, including employee relations, leadership development, organizational culture, and talent management, and will be play a key leadership role in supporting UTEC’s commitment to diversity, equity, and inclusion in all areas of management and embodying UTEC’s DEI vision in their work and workplace culture.

Emma joins UTEC from Bay Cove Human Services, where she was their Vice President of Human Resources and earlier was the organization’s Director of Human Resources. As a member of the Bay Cove leadership team, she established the workforce development team, was Co-Chair of the DEI committee, designed and implemented HR initiatives, enhanced staff retention and engagement, and aligned HR strategies with organizational objectives. While Emma was Bay Cove’s Vice President of Human Resources, the organization achieved recognition as one of Boston’s Top Places to Work for five consecutive years. Prior to her tenure in Human Resources at Bay Cove, Emma spent a decade as their Director of Housing. In addition to her human resources and human services expertise, Emma also has extensive mediation experience, as she spent several years participating in court mediation and mediation training as a member of the Harvard University Mediation Program, handling cases related to civil, housing, and harassment prevention orders.

About UTEC: UTEC is a nationally recognized program for justice-involved young adults. The program starts behind the walls of correctional facilities and intensive street outreach/gang peacemaking and transitions into an intensive program in the community post-release. The nature of their educational services, wraparound supports and counseling, social enterprise/workforce development, organizing/policy work, training institute, and innovative partnerships creates a variety of impacts in the lives of the individuals and communities they serve.

Last year, UTEC served over 600 young adults including a range of outreach activities, and approximately 150 young adults intensively through their comprehensive program. During this fiscal year, 75% of young adults at UTEC avoided arrest. With over 20 years of experience, UTEC is a catalyst, innovating in the way they serve young adults (ages 17-25) who are criminally and/or gang involved in Massachusetts’ Merrimack Valley. Learn more about UTEC at https://utecinc.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

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Search Success: Jonathan Karron Joins Sandy Hook Promise as Vice President of Marketing!

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Sandy Hook Promise and Pillar Search & HR Consulting are proud to announce the appointment of Jonathan Karron to the position of Vice President of Marketing. Jonathan joined the organization on May 22, 2023.

As Vice President of Marketing, Jonathan will leverage his extensive background in brand building, fundraising, and marketing fundamentals to support Sandy Hook Promise, a fast-growing organization that is making a difference and saving the lives of young people. Jonathan will be leading a highly skilled department that is responsible for development, planning and execution of all SHP brand marketing, internal and external communications, media and public relations, web content and digital marketing management, collateral, and graphic design. The team has won two Emmy awards for “Outstanding Commercial” and countless Cannes Lions, Effies, Webby Awards, and other recognitions.

Most recently, Jonathan was the Chief Marketing Officer of V Foundation, a nonprofit that funds cancer research. Prior leadership roles in the nonprofit sector include Vice President, Digital Marketing and Revenue at American Cancer Society and National Vice President, Brand and Digital Strategy at Boys and Girls Clubs of America. Earlier in his career, Jonathan held marketing leadership roles with Herschend Family Entertainment marketing theme parks and attractions including Dollywood and Silver Dollar City and at Turner Broadcasting, working on flagship brands such as Turner Classic Movies, TNT, and TBS. Jonathan has also been an Adjunct Professor at Georgia State University since 2010.

Jonathan earned his MBA with a focus on marketing from Georgia State University and his bachelor’s degree in journalism from University of Maryland. Jonathan’s current volunteer roles include the Jewish Federation of Greater Atlanta,; Leadership Atlanta; Action Cycling Atlanta, where he formerly served as Board President; and CHRIS 180, where he serves on the marketing and advisory committees. He resides in Atlanta, GA.

About Sandy Hook Promise: Sandy Hook Promise (SHP) envisions a future where all children are free from school shootings and other acts of violence. As a national nonprofit organization, SHP’s mission is to educate and empower youth and adults to prevent violence in schools, homes, and communities. Creators of the life-saving, evidence-informed “Know the Signs” prevention programs, SHP teaches the warning signs of someone who may be in crisis, socially isolated, or at-risk of hurting themselves or others and how to get help. SHP also advances school safety, youth mental health, and responsible gun ownership at the state and federal levels through nonpartisan policy and partnerships. SHP is led by several family members whose loved ones were killed in the tragic mass shooting at Sandy Hook Elementary School on December 14, 2012. For more information about Sandy Hook Promise, please visit https://www.sandyhookpromise.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and the boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information about Pillar, please visit www.pillarsearch.com.

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New Search! Chief Technology Officer with VolunteerMatch

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VolunteerMatch, a nonprofit organization, matches inspired people with inspiring causes. It’s how volunteers and nonprofits connect to achieve remarkable outcomes.  VolunteerMatch has partnered with Pillar Search & HR Consulting on the search for their new Chief Technology Officer. This is an ideal opportunity for a talented technology leader who is mission-driven and has a proven track record of leading high-performance and remote teams.

With 1.3M monthly visitors per month, VolunteerMatch’s mission is to make it easy for good people and good causes to connect. Since 1998, more than 17M volunteers have connected with leading nonprofits through our platform. Today, our social innovations are powering volunteer engagement for a nation of nonprofits, businesses, campuses, and government agencies. We are in a vibrant period of growth and change: embracing being a fully cloud-based organization with no ties to a physical space; experiencing record amounts of philanthropic investment; the energy and inspiration of a new CEO; and establishing a new leadership team.

Role Description: Chief Technology Officer

Reporting Relationship: CEO

Direct Reports: 12 employees

Status: Full-time

Location: Remote within the United States

Compensation: Base salary range of $180,000 to $225,000 per annum, depending on prior experience of the candidate, plus bonus and competitive benefits

Responsibilities

VolunteerMatch is looking for an experienced technology and product leader in its new Chief Technology Officer.  They will own the evolution and execution of our products from whiteboard to source code to ongoing operations including design, product management, development, usability and QA.  As a member of the executive leadership team, the CTO will inspire and lead with vision, curiosity, and a growth mindset.

  • Drive a technology culture that seeks feedback, continuous improvement and innovation for social good.
  • Directly manage the senior team members of the product and engineering teams.
  • Align VolunteerMatch’’s technology with emerging trends and technologies Including artificial intelligence and machine learning.
  • Work across a diverse product set from APIs to mobile apps to the web.
  • Align the product and engineering team with execution of the organization’s strategic priorities in sales, marketing and customer success.
  • Communicate with employees, stakeholders, customers and investors.
  • Ensure that VolunteerMatch is in compliance with security and privacy requirements (e.g., GDPR, SOC2).

Desired Skills and Experience

  • At least fifteen years of prior experience as a senior engineering leader overseeing architecture and engineering for enterprise-wide technology platforms and leading SaaS technology platforms.
  • A bachelor’s degree in Computer Science, Engineering or another relevant field, or equivalent work experience.
  • MBA or MA/MS in a related field of computer science will be an asset.
  • Proven ability to successfully lead in an agile, Scrum-based SDLC.
  • Demonstrated experience designing, building, and supporting successful revenue-generating API services.
  • Deeply committed to using your powers for social good, developing social innovations that address deep societal needs.
  • Demonstrated knowledge, skills and experience with human-centered design and design thinking.
  • Commitment to lean start-up methodologies, and pragmatic commitment to innovation.
  • Demonstrated people management skills and the ability to positively motivate a team with both a sense of urgency and joy.
  • Proven ability to build and manage diverse, inclusive, and high-performing teams.

About VolunteerMatch:

VolunteerMatch’s talented team work remotely and extends from Silicon Valley to New York City. We are passionate, collaborative, and mission-driven.

National nonprofit partners include Red Cross, California State Library, Easter Seals, Girl Scouts of the USA, National CASA, National MS Society. Their corporate partners include ADT, AT&T, Bank of the West, Choice Hotels International, Discovery Communications, Groupon, Humana, JetBlue, Johnson & Johnson, L’Oreal, Morgan Stanley, Nationwide, NBC Universal, Office Depot, Robert Half, Sony Pictures Entertainment, Starbucks, and Time Warner.

How To Apply:

VolunteerMatch has partnered with Pillar Search & HR Consulting to identify and their new Chief Technology Officer. Interested candidates are encouraged to submit their resume, along with a cover letter (required) to Cindy Joyce, Founder of Pillar Search & HR Consulting, at cindy@pillarsearch.com.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and the boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

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Pro Bono Posting: Director, Strategic Business Development with the Initiative for a Competitive Inner City, a Boston Nonprofit Organization

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Background 
The Initiative for a Competitive Inner City (ICIC) is a national non-profit organization founded in 1994 by Harvard Business School Professor Michael Porter to promote economic development in America’s inner cities through private sector engagement that leads to job, income and wealth creation for local residents. ICIC brings together business and civic leaders to drive innovation and action, transform thinking, and accelerate inner city business growth. At ICIC, you will work with talented, creative and committed professionals in a collaborative culture dedicated to excellence and innovation.

 

Position Summary
ICIC is seeking an experienced professional who will report directly to the CEO and work closely with the management team to attract new partnerships, cultivate and strengthen external relationships, manage a business development portfolio, and create and execute a business development plan.

 

Duties and Responsibilities 

  • Provide strategic support to the CEO for the design and continuous refinement of both annual and long-term development plans, comprised of diverse revenue sources, including foundation grants, major gifts, corporate sponsorship, and annual and multi-year donations. 
  • Oversee local and national prospect management from identification to stewardship; personally build appropriate relationships with individuals and institutions (foundations, corporations, anchors, etc.), that result in meaningful levels of support for existing programs, new initiatives, and innovation efforts. 
  • Actively research and identify new grant opportunities that meet the funding needs of the organization; manage the grant application process for all of ICIC’s proposals and reports annually. 
  • Establish clear, realistic, transparent and accountable fundraising success metrics; monitor performance and provide timely and accurate projections for budgetary and financial reports to the CEO and Board of Directors on all fundraising activities.
  • Gain first-hand knowledge of ICIC’s research and advisory content and programmatic work in order to understand and articulate the activities, stories, and impact of ICIC’s work. 
  • Lead the creation and execution of marketing strategies and materials to support development efforts. 
  • Select and manage opportunities for the CEO and senior leadership to participate as thought leaders in media (publications/interviews), events, conference presentations and similar settings. 
  • Serve as a key member of the senior executive team, contributing to overall organizational goals and representing the priorities of the development function.
  • Continually evaluate, refine and/or redesign fundraising systems, practices and policies in order to support fundraising efforts; maintain high functioning infrastructure for pipeline development and tracking, grant reporting, list management, and overall donor outreach and engagement. 
  • Hire, train and coach staff to ensure talents are matched to roles and assignments in ways that set the team up for success and maximize high-performance; introduce and maintain development and fundraising best practices through ongoing professional development for team members. 
  • Collaborate across ICIC programs, convenings and initiatives to support ICIC’s strategic goals and general operations.

Qualifications Desired
The successful candidate is a self-motivated, dynamic, collaborative leader who is also a strong project manager.   This person must be comfortable interacting with people at all levels of an organization and influencing decisions at a high level.

  • Significant experience leading successful business development or fundraising functions including individual and institutional strategies.
  • Experience raising funds for a complex multi-program organization is a plus.
  • Understanding of economic development and small business issues.
  • Experience addressing multiple constituents’ needs across projects and/or programs at the same time.
  • Proven success in building and maintaining client relationships.
  • Demonstrated ability to solve problems and think strategically while executing tactically.
  • Ability to manage and execute projects and multiple tasks and flexibility with changing priorities.
  • Ability to innovate, develop new approaches, and drive creativity and inventiveness within the organization’s fundraising efforts.
  • Ability to work well with a team as well as individually.
  • Outstanding interpersonal skills and written and verbal communication skills.
  • Strong planning, organizational and self-management skills and attention to detail.
  • Ability to travel up to 20% of the time.
  • Bachelor’s degree or equivalent experience required. An advanced degree in business, marketing, or similar field preferred.

 

ICIC is an equal opportunity employer. This position is a full-time position working out of ICIC’s office in Roxbury, near downtown Boston, reporting to the CEO.
Please submit your resume and cover letter to Matt Camp at icicresumes@gmail.com. No calls please.