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New Search! Chief Program Officer With JVS

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Pillar Search is honored to partner with JVS on the search for their new Chief Program Officer (CPO). Reporting to JVS’ CEO, Kira Khazatsky, the CPO leads the core of JVS’ work – the development, quality, and delivery of JVS’s services, and oversee JVS’s team of programmatic vice presidents.

PLEASE NOTE: The application deadline for this position is Monday, May 1, 2023.

ABOUT JVS: JVS is a non-profit, non-sectarian agency. Their mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop, and retain productive workforces. JVS provides a broad range of workforce development services including adult education, skills training, job readiness training, job placement, and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce. JVS’s unique education and career pathway model has been widely recognized by funders, policy makers, and practitioners in Massachusetts and nationally.

Learn more about JVS at www.jvs-boston.org.

POSITION SUMMARY: The CPO oversees programmatic aspects of the organization and provides strategic leadership to the programmatic Vice President team to ensure alignment with the organization’s mission and goals. The CPO supervises, supports, and develops the programmatic VP team to achieve programmatic outcomes and manages programmatic budgets. The CPO collaborates with other principal executives to ensure long-term strategic planning and board management align with the organization’s mission and goals. Essential functions include:

KEY RESPONSIBILITIES:

Programmatic Leadership and Team Management:

  • Provide programmatic leadership that reinforces agency mission and values and demonstrates commitment to clients.
  • Supervise, support, and develop the programmatic VP team to achieve programmatic outcomes.
  • Collaborate with the programmatic VP team to identify and address programmatic challenges.
  • Coach and supervise all programmatic VP teams.
  • Oversee the programmatic VP team on programmatic goal setting and budget development in support of overall agency goals.

Programmatic Budget Management:

  • Develop, implement, and manage programmatic budgets in collaboration with the finance team.
  • Ensure the programmatic budget aligns with the organization’s strategic plan and programs’ goals.
  • Provide regular updates on programmatic budget status and variances to the management team and board of directors.
  • Collaborate with the programmatic VP team to identify and address budgetary challenges.

Programmatic Design and Approval:

  • Provide final approval for all programmatic design and delivery models.
  • Ensure programmatic design aligns with the organization’s mission, vision, and goals.
  • Ensure the programmatic design aligns with funder and employer expectations.
  • Collaborate with the programmatic VP team to identify and address programmatic design challenges.

Funder and Stakeholder Relationship Management:

  • Manage funder relationships in collaboration with the development team.
  • Ensure programmatic reporting and outcomes align with funder expectations.
  • Collaborate with the development team to identify and address funder relationship challenges.
  • Collaborate with the CEO, CFO, CIO, and CDO in setting agency agendas and priorities.
  • Work with the Chief Executive Officer on the programmatic board agendas

Programmatic Efficiency and Systems: 

  • Identify and implement programmatic efficiencies and systems.
  • Collaborate with the operations team to streamline programmatic processes.
  • Ensure programmatic efficiency aligns with the organization’s strategic plan and programmatic goals.
  • Facilitate and/or co-facilitate and direct the vision for programmatic committee meetings, task forces, and groups, and support the Staff & Board Chairperson for Client Services and Employer Services Committees.
  • Work with the Chief Executive Officer in programmatic strategic planning, implementation, reaching outcomes, leading, and tracking progress.

In addition, the CPO will perform projects as required by the Chief Executive Officer.

The CPO is a member of the leadership team, serving as a strategic thought leader.

QUALIFICATIONS

  • 10+ years of experience in programmatic leadership and management.
  • Bachelor’s or master’s degree in a related field or demonstrated equivalent work experience required.
  • Strong knowledge of budgeting and finance, program design, and stakeholder relationship management.
  • Experience working with funders to ensure ongoing support for programs.
  • Excellent communication and interpersonal skills.
  • Strong team management and leadership skills.
  • Ability to work collaboratively with multiple stakeholders.
  • Experience with strategic planning, implementation, and tracking progress.
  • Strong understanding of program design, delivery, and reporting.
  • Excellent budget management skills.
  • Proficient in Salesforce or other CRM systems

KEY COMPETENCIES

  • Program Management: Demonstrated ability to manage complex programs with multiple stakeholders and competing priorities, including project planning, budget management, and ensuring programs are delivered on time and within scope.
  • Strategic Planning: Proven ability to develop and implement programmatic strategies that align with the organization’s mission and vision, identify opportunities for growth and innovation, and experience with strategic planning processes.
  • Relationship Management: Strong relationship management skills, including the ability to cultivate and maintain relationships with external stakeholders, effectively communicate the organization’s mission and programmatic impact to diverse audiences, including donors and funders.
  • Financial Management: Deep understanding of nonprofit finance and budget management, experience managing budgets of at least $10 million, and ability to make strategic decisions about resource allocation and financial planning.
  • Board Engagement: Ability to engage with the board of directors, present programmatic updates, and work with board committees, including employer engagement, client services, and budget and finance.
  • Innovative Thinking: The ability to think creatively and innovatively, keep up with the changing philanthropic and programmatic environment, and push the team to innovate and come up with new ideas to solve problems.
  • Listening Skills: Excellent listener, able to create a safe and collaborative environment for the team to share ideas and work together. Ability to take feedback constructively and make changes to improve team performance.
  • Adaptability: The ability to navigate change effectively, adjust strategies and plans as needed to respond to new challenges and opportunities, and be adaptable to changing circumstances.
  • Communication Proficiency: Excellent communication skills, able to convey complex ideas in a clear and concise manner, build relationships with stakeholders, and represent the organization effectively in public.
  • Ethical Conduct: Demonstrated commitment to ethical conduct and integrity, including adherence to organizational policies and procedures and ensuring compliance with legal and regulatory requirements.
  • Leadership: Proven leadership skills, able to lead and inspire teams to achieve organizational goals, and provide direction and support as needed.
  • Problem Solving/Analysis: Excellent problem-solving skills, able to define issues, gather data, and push the team to come up with effective solutions. Ability to make difficult decisions when necessary and have the confidence to move the team forward.
  • Personal Effectiveness/Credibility: Demonstrated personal effectiveness and credibility, including the ability to build trust, maintain confidentiality, and handle sensitive issues with tact and diplomacy.
  • Presentation Skills: Strong presentation skills, able to present complex information in a compelling and engaging way to diverse audiences.
  • Technical Capacity: Strong technical capacity and knowledge of relevant technologies, tools, and systems to support program delivery and management.

Measurable Outcomes  

  • Program impact: The CPO should ensure that programs have a measurable impact on the intended target population. This may include changes in knowledge, behavior, or other outcomes that are directly related to the program’s goals.
  • Results-oriented: The CPO should have a strong focus on outcomes and measurable metrics to ensure programs achieve their intended goals. This requires setting clear objectives, developing strategies to achieve them, and regularly evaluating progress towards achieving them.
  • Analytical skills: The CPO must be able to analyze complex data and information to make informed decisions about program design, implementation, and evaluation. This requires the ability to synthesize information from multiple sources and identify trends and patterns to inform programmatic decisions.
  • Program efficiency: The CPO should ensure that programs are delivered efficiently, using resources effectively to achieve program goals. This may include monitoring program expenditures, ensuring that resources are allocated appropriately, and identifying opportunities to improve program efficiency.
  • Program reach: The CPO should ensure that programs reach the intended target population; this may include tracking program participation rates, identifying barriers to access, and developing strategies to increase program reach.
  • Program quality: The CPO should ensure that programs are of high quality, with a focus on program design, implementation, and evaluation. This may include monitoring program fidelity, ensuring that programs are evidence-based, and using data to inform programmatic decisions.
  • Staff development: The CPO should ensure that staff are supported and developed to achieve programmatic outcomes. This may include providing training and professional development opportunities, offering performance feedback and support, and creating a positive work environment that supports programmatic success.

This is a hybrid, full-time, exempt role. The JVS office is located in Boston’s Financial District.

COMMITMENT TO DIVERSITY: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities.  By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

ADDITIONAL INFORMATION: JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

M/F/V/DV

TO APPLY:  JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting in the search for the Chief Program Officer. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com

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Craig Misner Named the New Director of Academic Services with JVS!

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JVS Boston and Pillar Search & HR Consulting are proud to announce, following an extensive and competitive candidate search, the appointment of Craig Misner to the position of Director, Academic Services.

This is a well-deserved promotion from Craig’s most recent role with JVS as Manager of Coaching Services, Academic Services.

Craig will be responsible for executing and leading agency Academic services based on identified needs of clients, employers, funders, and other stakeholders. In collaboration with the Vice President, Craig will manage the performance expectations of Academic Services programs, teams, and staff. He will be responsible for collaborating with the VP around the fiscal health of Academic Services programs, program budgets, and budget modifications, as well as annual revenue and expenditure projections and assisting with development efforts to support academic services.

Craig brings extensive workforce development and leadership experience to the role with JVS. Earlier in his 8-year tenure with JVS, Craig was the Academic Coach and Outreach Specialist with their Bridges to College and Careers Program. Prior to joining JVS, Craig work in Human Resources with a focus on learning and development with Starbucks and Town Sports International. Craig earned his bachelor’s degree from University of Massachusetts, Boston.

About JVS Boston: For 80 years, JVS has helped tens of thousands of individuals with barriers to economic success secure financial independence through training, education, and employment services.  As the largest provider of adult education and workforce development services in the region, JVS is a nationally recognized leader in workforce development, and is a key part of the poverty alleviation strategy for the greater-Boston area.  In order to reach people in need of assistance on their pathway to meaningful employment and financial independence, JVS targets most of its services to low-income individuals who are unemployed or underemployed and to low-wage workers in need of career advancement services.  Many have multiple support needs ranging from limited English proficiency and lack of education to disabilities, criminal records, lack of childcare and transportation.  JVS operates on annual budget of more than $15 million, of which is derived equally from public and private sources. For more information, please visit www.jvs-boston.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

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New Search: Controller with JVS!

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Executive Search Boston

Pillar Search & HR Consulting is honored to partner with JVS on their search for the newly created role of Controller.

Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.

JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education.  JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

Position Summary:   The Controller is an ambitious, detail-oriented and self-motivated individual who will report to and partner with the Chief Financial Officer, as part of the seven-person Finance Department of JVS. The Controller will be responsible for ensuring the JVS monthly closing process is completed accurately and financial statements prepared timely. This individual responds quickly and with sound judgment to a variety of situations in a fast-paced environment and handles sensitive information in a professional manner. They will be hands-on and contribute at all levels including fiscal controls, internal and external reporting, while also serving as a thought partner to the CFO on many issues. The Controller directly supervises the Manager of Finance and the Accounts Payable Specialist.

Position:  Controller

Reports to: Chief Financial Officer

Position Class: Professional

FLSA:  Exempt

Salary Grade: 8

Supervises:   2 Staff – Manager of Finance and Accounts Payable Specialist

Essential Job Functions:

Accountability and Results Focused:

  • Oversee daily entry of accounts payable and receivable transactions, payroll and benefit allocation entries, account reconciliations, and monthly accounting tasks to ensure timely close process;
  • Responsible for preparation of monthly financial statements and other reports for management, as well as attend and present at various meetings as required;
  • Manage the revenue cycle and record accounts receivables and billings, including enhancing the process to optimize cash flow;
  • Oversee the recording of bank activity including investment and interest income, deposits, and electronic payments;
  • Manage the agency credit card program and corporate purchasing accounts;
  • Assist in the coordination and preparation of the budget and financial forecasts and report variances;
  • Responsible for record retention and compliance of agency accounting files;
  • Coordinate annual financial statement audit and filings with external audit team,
  • Manage, maintain and upgrade the agency financial fund accounting system and other financial applications;
  • Develop, automate, and implement systems, policies, procedures, and internal controls, to ensure compliance with accounting standards and improve efficiencies;
  • Supervise the Manager of Finance and the Accounts Payable Specialist and provide mentoring, coaching and written annual evaluations;
  • Perform other related duties and projects as requested.

Build relationships, collaboration and teamwork:

  • Provide training to stakeholders on financial process, information, and updates, including Professional Development for agency staff;
  • Work collaboratively with and provide assistance to fellow team members to encourage cooperation and ensure performance goals are met;
  • Ensure high level of satisfaction, trust, and reliability for staff, clients, funders and vendors;
  • Attend and actively participate in agency wide trainings and programming, staff meetings, and team-based projects;
  • Support and promote the mission and philosophy of JVS both internally and outside the agency.

Administrative/Communication:

  • Demonstrate a professional demeanor with strong leadership skills;
  • Communicate effectively verbally and in writing;
  • Exercise discretion in handling confidential information.

Minimum Skills and Qualifications:

  • Bachelor’s degree in Accounting or related field; CPA/MBA a plus. Exceptional accounting skills;
  • Minimum of 7 years of progressive accounting experience in a nonprofit organization, and with specific experience with nonprofit revenue recognition, statement production and compliance;
  • Minimum of 2 years of direct staff supervisory experience;
  • Proficiency with nonprofit fund accounting systems; Serenic Navigator a plus;
  • Strong working knowledge of Microsoft Office (Intermediate/Advanced Excel is a requirement);
  • Confident self-starter; ability to prioritize, juggle multiple deadlines and projects;
  • Ability to troubleshoot, design, implement, and manage systems that contribute to an efficient working environment;
  • Meticulous attention to detail with excellent analytical, problem-solving, verbal and written communication skills;
  • Ability to work effectively with Board of Directors, senior staff, volunteers, and peers;
  • Creative, results oriented, and energetic with the ability to work independently and in a team environment.

JVS Culture:  JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities.  By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

M/F/V/DV

TO APPLY: JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the newly created role of Controller. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com.

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New Search: Senior Director of Career Center Operations with JVS!

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Pillar Search & HR Consulting is honored to partner with JVS on their search for a new Senior Director of Career Center Operations.

JVS is a non-profit, non-sectarian agency. Their mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.

JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

POSITION SUMMARY: As a member of the Career Services management team, the Sr. Director of Career Center Operations is responsible for the management, compliance, and operating functions at the MassHire Career Center to ensure that high quality, workforce development and labor exchange services are provided to Boston employers and job seekers. The Director ensures that all performance goals and objectives as outlined by the Career Center Charter and State and Federal regulations are achieved. As a member of Career Services management team, the Director develops innovative plans and strategies to ensure the agency’s continued success in fulfilling its mission and achieving short- and long-term goals and objectives. Working closely with the Vice President of Career Services, the Sr. Director of Career Center Operations will provide direct supervision to JVS MassHire staff.

ESSENTIAL JOB FUNCTIONS:

Promotes Agency
• Develop and maintain strategic alliances and collaborations with community-based organizations, training providers, supportive service referral organizations, and the employer and job seeker communities in order to sustain and support the Career Center vision
• Support and promote the mission and philosophy of JVS MassHire both internally and externally.
• Actively serve on state-wide and Boston-based Career Center operating committees in order to coordinate among career centers, to plan for cross-system service improvement, and to maintain cross-system service standards.

Accountability and Results Focused
• Manage day-to-day career center operations
• Read, summarize and ensure compliance with all federal and state One Stop Career Center regulations
• Manage all aspects of funder monitoring including planning, report writing and arranging and facilitating visits and necessary follow up.
• Manage state database, MOSES, reporting
• Assist in the overall process and service delivery improvements to the Career Center, working from a customer centered approach.
• Demonstrate ownership of projects and assignments and respond to organizational requests by deadlines

Coaches and Develops Staff
• Hire, train, and supervise staff (functional or directly as assigned)
• Develop high performance standards and delegates responsibility
• Effectively communicate priorities and decisions to program staff.
• Ensure staff are accountable for meeting programmatic and contract requirements.
• Ensure program staff members work collaboratively with all JVS programs and services.
• Communicate to staff via regular meetings, developing performance expectations and performing annual performance evaluations.
• Monitor the achievement of performance expectations, in accordance with MassHire work plan and take remedial action where necessary.

Planning and Organizing
• Establish sound and systematic course of action to assure results
• Determine priorities and allocate time and resources effectively
• Know and work comfortably with both MassHire and JVS systems, processes, and procedures
• Maintain annual reporting plan, write and ensures data quality for reporting making systems or data collection changes as needed
• Ensure accurate, effective, timely MOSES database usage.

Builds Relationships, Collaboration and Teamwork
• Work collaboratively with and encourage collaboration between JVS departments and divisions to ensure agency performance goals are met
• Lead program planning meetings and team-based projects
• Communicate regularly with Supervisor to ensure successful program performance
• Provide leadership and exemplify resolving disagreements and conflict in a professional and productive manner

MINIMUM QUALFIICATIONS AND EXPERIENCE REQUIRED:
• 8 years of related work experience in workforce development, compliance, or employment services
• 3 years of program management and supervisory experience
• Proven financial management skills
• Proven program development and management skills
• Demonstrated presentation skills
• Demonstrated technical database skills
• Experience in grant and proposal writing
• Experience in review and creation of budgets
• High proficiency in Micro Soft Office Suite
• Strong interpersonal, communication and organizational skills
• Ability to work as part of a team; experience in team facilitation preferred
• Ability to work in a multicultural environment

EDUCATION REQUIRED:

BA/BS in Human Service, Education, Marketing, Business or equivalent.

KEY COMPETENCIES:
• Accountability and Results Focused
• Adapting to Change
• Building Relationships, Collaboration and Teamwork
• Cultural Competency and Respect
• Communication Skills
• Initiative
• Planning/Organizing
• Promotes Agency

LEADERSHIP COMPETENCIES:
• Coaches and Develops Staff
• Inspires a Shared Vision
• Manages Effectively
• Administrative/Systems Expertise
• Managerial Accountability

JOB COMPETENCIES:
• Strategic program planning
• Managing program budgets
• Quality Improvement
• Grant management

MENTAL DEMANDS:
• Reading
• Verbal communication
• Detailed work
• Written communication
• Confidentiality
• Multiple concurrent tasks
• Problem Solving
• External contacts
• Language
• Analysis of statistical and financial data
• Math

SPECIAL WORK CONDITIONS:
• Occasional evening and weekend hours required
• Occasional out-of-state travel required
• Frequent local travel required

JVS CULTURE:

JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

M/F/V/DV

TO APPLY: JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the Sr. Director of Career Center Operations. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com.

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Exciting News from Jewish Vocational Service (JVS) Boston and Pillar Search & HR Consulting

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Jewish Vocational Service (JVS) Boston and Pillar Search & HR Consulting are proud to announce the appointment of Jim Santiago to the role of Chief Information Officer. Jim joins JVS on July 13, 2020.

As CIO, Jim will be a member of the Executive Team, and will establish the mission and vision of JVS’s technology organization to foster a value-added, user-focused mindset. He will implement technology, process, and engagement steps to optimize staff productivity, support consistent cross-program delivery, and foster an information-driven culture.

Jim was selected following an extensive search based on his unique qualifications. He was recognized as the 2012 CIO of the Year – Nonprofit by the Boston Business Journal / Mass High Tech. He brings extensive experience from positions with leading organizations, including The New England Center for Children, State Street Global Advisors, and FLIR Systems.

Notably, while CIO at The New England Center for Children, which is the global leader in providing effective, evidence-based educational services to children with autism, Jim successfully created business opportunities, improved the technology infrastructure, and updated technology to enhance traditional teaching methods and improve business processes.  

In addition to Jim’s impressive professional experience, he has a strong commitment to the JVS mission of empowering individuals from diverse communities to find employment and build careers, while partnering with employers to hire, develop and retain productive workforces.

“We look forward to Jim’s leadership as JVS evolves into an agency with a fully integrated, highly effective tech infrastructure and systems which will optimize staff, client and alumni success,” said Kira Khazatsky, JVS Chief Operating Officer.

About JVS Boston:

For 80 years, JVS has helped tens of thousands of individuals with barriers to economic success secure financial independence through training, education and employment services.  As the largest provider of adult education and workforce development services in the region, JVS is a nationally recognized leader in workforce development, and is a key part of the poverty alleviation strategy for the greater-Boston area.  In order to reach people in need of assistance on their pathway to meaningful employment and financial independence, JVS targets most of its services to low-income individuals who are unemployed or underemployed and to low-wage workers in need of career advancement services.  Many have multiple support needs ranging from limited English proficiency and lack of education to disabilities, criminal records, lack of childcare and transportation.  JVS’s annual operating budget of more than $15 million is derived equally from public and private sources.

About Pillar Search & HR Consulting:

A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. To learn more, please contact Cindy Joyce at cindy@pillarsearch.com.

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New Job Opportunity! Chief Information Officer for JVS Boston!

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Executive Search Boston

Pillar Search & HR Consulting is proud to partner with Jewish Vocational Services (JVS Boston) on hiring their new Chief Information Officer.

Organization Overview: 

For 80 years, Jewish Vocational Service (JVS Boston) has helped tens of thousands of individuals with barriers to economic success secure financial independence through training, education and employment services.  As the largest provider of adult education and workforce development services in the region, JVS is a nationally recognized leader in workforce development, and is a key part of the poverty alleviation strategy for the greater-Boston area.  In order to reach people in need of assistance on their pathway to meaningful employment and financial independence, JVS targets most of its services to low-income individuals who are unemployed or underemployed and to low-wage workers in need of career advancement services.  Many have multiple support needs ranging from limited English proficiency and lack of education to disabilities, criminal records, lack of childcare and transportation.  JVS operates on annual budget of more than $15 million, of which is derived equally from public and private sources.

After completing a $6 million Capital Campaign and moving to a new Center for Economic Opportunity in 2015, JVS took on the first-in-the-nation Pay for Success project in workforce development.  In the coming years, JVS will continue to expand its impact, offer the high-quality programs that have shaped its reputation, as well as build innovative new initiatives to move into the next phase of its growth.

 

Position Overview: 

To support its ongoing growth in program development and infrastructure investments, JVS is seeking a highly strategic, forward-thinking, and experienced Chief Information Officer (CIO). Reporting to the Chief Operating Officer (COO) and the President and Chief Executive Officer (CEO), the CIO will be a member of the executive team. JVS’ strategic plan is focused on growth, including investments in infrastructure. The CIO will be responsible for updating agency hardware, transitioning the agency to a new central software, and defining and centralizing technology spending.

 

Responsibilities:

  • The CIO will establish the mission and vision of JVS’ technology organization to foster a value-added, user-focused mindset.
  • Implement technology, process, and engagement steps in order to optimize staff productivity, support consistent cross-program delivery, and foster an information-driven culture.
  • Implement a single, accessible, fully integrated business operations platform that will power the informed, end-to end, prospect to alumni journey of clients across JVS service segments.
  • Identify IT or technology commonalities across business lines and standardize methods while being mindful of the need for flexibility. These include, but are not limited to, case management, programs, and fundraising.
  • Develop and maintain an appropriate IT organizational structure to ensure appropriate support of the organization’s needs, define and communicate plans, policies and standards for system implementation; ensure continuous delivery of IT services.
  • Assume leadership role in the development and implementation of the JVS disaster recovery and business continuity plans.
  • Ability to recognize and define problems, invent and implement technology solutions, track and evaluate results against goals, and communicate metrics to senior leadership.
  • Manage the annual technology budget.
  • Manage all IT vendors

 

Qualifications:

  • Expert knowledge of information systems principles and best practices.
  • Ability to innovate, develop new strategies, and drive a best-in-class technology organization.
  • Bachelor’s degree required.
  • Deep experience developing and implementing organization-wide information management strategies to support the achievement of strategic business imperatives.
  • Demonstrated ability to think strategically while executing tactically; strong project management and execution skills.
  • Demonstrated ability to become the subject matter expert and trusted technology advisor to senior stakeholders.
  • Exceptional relationship building and interpersonal skills.
  • Strong staff management skills, with the ability to foster inclusiveness, a sense of team accountability, and high performance.
  • Demonstrated ability to manage complex vendor/customer relationships.
  • Flexible and adaptive work style, with the ability to uphold a high degree of personal accountability, as well as exercise solid judgment and proactively address problems as they arise.
  • Understanding and past experience with workforce development issues preferred, willingness to learn essential.
  • Ability to translate complex technical issues into language and concepts that key stakeholders can use to make fully informed decisions.
  • Ability to thrive in a dynamic, mission-driven, and collegial culture, as well as model enthusiasm for an organizational shift to be more goal-oriented, forward-thinking, and innovative.

 

Additional Information: 

JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws.  Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

 

To Apply to the Chief Information Officer Opportunity: 

JVS has partnered with Pillar Search & HR Consulting on the CIO search. Please submit your cover letter and resume to Cindy Joyce at cindy@pillarsearch.com.