Pillar Search & HR Consulting is honored to partner with Planned Parenthood Pasadena and San Gabriel Valley on their search for the Senior Director of Human Resources. This is an ideal opportunity for an experienced leader to build and lead, creating a culture to support Planned Parenthood’s mission and values, and lead strategic diversity, equity and inclusion efforts.
About PPPSGV
Founded in 1933 by Pasadena residents dedicated to women’s health, PPPSGV is not only among the oldest of Planned Parenthood affiliates—they are also one of the fastest growing. Today, they see 60,000 patient visits per year and deliver over 11,000 opportunities for sex and relationship education in area schools and colleges. Their service area includes 24 communities in Northeast Los Angeles and the San Gabriel Valley, from Glendale to Glendora and from the I-10 freeway to the San Gabriel Mountains. As the area’s most trusted provider of sexual and reproductive health care, they provide a broad range of healthcare services including contraception, cancer screenings, abortion care, STI testing and treatment, HIV prevention medications, and transgender care, which is their newest healthcare initiative.
Their team is highly engaged, passionate about the mission, and hungry to learn and grow. Over the next 2-3 years, they will be expanding their education programs, rolling out new healthcare services, and opening new health centers in order to serve more people and communities across their service area. People are their #1 asset and they are shifting their culture to that of a talent-driven organization. They are also investing in their leadership to support their growth and dynamic change by providing all of their directors and leadership team members with executive coaching services.
PPPSGV’s Values
- We tend to the team.
- We respect and honor all people.
- We jump in.
- We try and we learn.
- We care for our business.
- We return to our mission.
| Purpose: | The Senior Director of Human Resources provides leadership in developing and executing human resources strategy and programs in support of the business plan and strategic direction of the organization. This role provides in-depth leadership of the HR function; ensures the success of the organization’s diversity, equity, and inclusion work; and oversees the agency’s administrative services functions. DE&I is a new function, created out of the need to support PPPSGV with growth and large-scale change and to actualize our Strategic Plan initiative to Advance a Culture of Reproductive Justice and Gender Equity. |
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide leadership and strategy, as well as design and implementation, to all HR programs, including employment management (leaves, unemployment, workers compensation, etc.), talent acquisition and talent management, onboarding, learning and development, engagement and retention, benefits, compensation, employee relations, HRIS, and shared services.
- Ensure PPPSGV is a talent-driven organization equipped to attract, engage, and retain a high quality, diverse workforce to carry out mission and business objectives.
- Oversee a competitive and cost-effective benefits program that is a recruitment asset and helps drive retention.
- Manage a compensation plan that is equitable, responsive to business objectives, market-driven, transparent, and sustainable.
- Champion and steward the Planned Parenthood Experience (PPX) programs, including In This Together values and service standards. Ensure engagement programs are vibrant and responsive to workforce trends and themes, and equip managers to take ownership and accountability for engagement and retention of their teams.
- Ensure PPPSGV’s training and development programs equip staff to meet the technical demands of their jobs, create career development pathways, drive a culture of Excellence in Leadership, and support a cohort of continuously learning leaders.
- Ensure that the outsourced talent acquisition program is responsive to workforce trends, has clear and effective processes, and delivers on metrics and goals to recruit high-level qualified staff.
- Oversee employee relations practices that balance manager support and employee advocacy, advising managers in resolving and anticipating complex issues and questions in a fair and equitable manner compliant with PPPSGV values, legal regulations, and general business practices.
- Oversee the performance management program, and ensure managers have appropriate guidance on documentation, coaching, and performance improvement plans.
- Consult with, provide feedback, and be a direct resource to the CEO for staffing and employment matters, and serve as a strategic business partner to senior leadership regarding key organizational and staffing issues.
- Cultivate and lead a talented, service-driven, and resourceful HR team that models leadership at all levels and sets the tone for organizational values and culture.
- Lead, oversee, or act as a key partner to the affiliate’s diversity, equity, and inclusion program.
- Advance a culture of inclusion, where diversity is valued, great ideas are recognized, and the fair and respectful treatment of all persons is a core value.
- Identify when to access, and serve as the HR point of contact for, legal counsel and the Compliance Office as related to employment or HR-related compliance issues.
- Carry out the investigation of all claims of discrimination or harassment.
- Stay abreast of and ensure compliance with all regulatory agencies and State and Federal law related to HR personnel policies, procedures, record keeping, and activities; ensure managers are informed of and competent in all relevant HR compliance requirements.
- Ensure employee information, records, and documentation are accurate, complete, and up to date, and that storage systems are user friendly, efficient, and protective of sensitive and confidential information.
- Implement and adhere to the HR department budget and work plan; ensure organizational staffing and benefits budgets align with established staffing models and the compensation and benefits strategies.
- Champion optimization, measurement, and efficiency, and ensure strategic and financial rigor within the HR department.
- Oversee the agency’s Administrative Services function, including the following:
- The Safety and Security program, managed by the Compliance and Security Manager.
- The Risk and Quality Management program, under the responsibility of the Compliance Officer and managed by the Compliance and Security Manager.
- Legal services, carried out by the General Counsel and various contracted service providers.
- Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
| Education: | ·Bachelor’s degree or equivalent work experience required.
·Master’s degree with emphasis on Human Resources Management, Business, or related area preferred. ·SHRM-CP/PHR certification preferred. |
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| Experience: | · 8+ years of work experience in all aspects of Human Resources as well as general Business Management
·5+ years of experience in leading and developing HR professionals ·Strong knowledge and demonstrated experience with HR Generalist, Talent Acquisition/Planning, Learning and Development, Employee Relations, and Diversity & Inclusion functions ·Extensive knowledge of employment and labor law required ·Experience in healthcare preferred; experience in a nonprofit strongly preferred ·Experience overseeing risk management, legal, and/or security functions preferred |
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| Other: | ·Ability to anticipate future consequences and trends accurately, and analytic ability to interpret data and situations and make effective decisions
·Inspiring, empowering, and decisive leadership style with superior communication skills and high credibility ·Proven developer of people, mentor and coach with the capability of recruiting, managing, and motivating strong teams ·Outstanding moral character and commitment to integrity, confidentiality, and professionalism ·Comfortable delegating as well as executing and implementing, ability to transition effectively between zoomed-in and zoomed-out work ·Sense of urgency and ability to perform within challenging or ambiguous situations ·Ability to build trust and relationships with broad and diverse audiences ·Demonstrated follow through, direct communication, and collaboration skills ·Ability to persuade and influence, build enthusiasm and commitment, and drive change with passion and conviction ·Excellent project management skills including systems thinking, accountability, risk management, and decision making ·Passion for and commitment to PPPSGV’s mission and In This Together values |
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CONTACT RESPONSIBILITY
| Internal: | All staff and independent contractors regarding Human Resources program, Security, Compliance and Administration related matters. Leadership Team and affiliate managers regarding HR internal communications, change management, and culture building. |
| External: | Other affiliates, vendors, candidates for employment and the general public. Board of Directors, donors, volunteers and supporters. |
For Immediate Consideration:
Planned Parenthood Pasadena and San Gabriel Valley has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for its new Senior Director of Human Resources. Qualified individuals, please submit a resume and thoughtful cover letter to cindy@pillarsearch.com.
Planned Parenthood Pasadena and San Gabriel Valley and Pillar Search & HR Consulting believe that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. PPPSGV and Pillar do not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, religion, political affiliation, or ideology.
