Exciting News from Jewish Vocational Service (JVS) Boston and Pillar Search & HR Consulting

Jewish Vocational Service (JVS) Boston and Pillar Search & HR Consulting are proud to announce the appointment of Jim Santiago to the role of Chief Information Officer. Jim joins JVS on July 13, 2020.

As CIO, Jim will be a member of the Executive Team, and will establish the mission and vision of JVS’s technology organization to foster a value-added, user-focused mindset. He will implement technology, process, and engagement steps to optimize staff productivity, support consistent cross-program delivery, and foster an information-driven culture.

Jim was selected following an extensive search based on his unique qualifications. He was recognized as the 2012 CIO of the Year – Nonprofit by the Boston Business Journal / Mass High Tech. He brings extensive experience from positions with leading organizations, including The New England Center for Children, State Street Global Advisors, and FLIR Systems.

Notably, while CIO at The New England Center for Children, which is the global leader in providing effective, evidence-based educational services to children with autism, Jim successfully created business opportunities, improved the technology infrastructure, and updated technology to enhance traditional teaching methods and improve business processes.  

In addition to Jim’s impressive professional experience, he has a strong commitment to the JVS mission of empowering individuals from diverse communities to find employment and build careers, while partnering with employers to hire, develop and retain productive workforces.

“We look forward to Jim’s leadership as JVS evolves into an agency with a fully integrated, highly effective tech infrastructure and systems which will optimize staff, client and alumni success,” said Kira Khazatsky, JVS Chief Operating Officer.

About JVS Boston:

For 80 years, JVS has helped tens of thousands of individuals with barriers to economic success secure financial independence through training, education and employment services.  As the largest provider of adult education and workforce development services in the region, JVS is a nationally recognized leader in workforce development, and is a key part of the poverty alleviation strategy for the greater-Boston area.  In order to reach people in need of assistance on their pathway to meaningful employment and financial independence, JVS targets most of its services to low-income individuals who are unemployed or underemployed and to low-wage workers in need of career advancement services.  Many have multiple support needs ranging from limited English proficiency and lack of education to disabilities, criminal records, lack of childcare and transportation.  JVS’s annual operating budget of more than $15 million is derived equally from public and private sources.

About Pillar Search & HR Consulting:

A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. To learn more, please contact Cindy Joyce at cindy@pillarsearch.com.

New Search Announcement! Associate Director of Business Development for Year Up, A Best Nonprofit to Work For!

Pillar Search is pleased to announce the search for Year Up’s Associate Director of Business Development in San Jose, CA

 

ORGANIZATION DESCRIPTION:

Year Up is an award-winning national 501(c)3 organization striving to close the Opportunity Divide by providing urban young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year intensive training program, these young adults complete a unique combination of rigorous, hands-on technical and professional skills training, college credit, and corporate internships. With an annual operating budget of $90 million, Year Up served over 2,700 students in 2015 nationwide.

 

Year Up takes three approaches to closing the Opportunity Divide. Their core sites are based on their founding program model – direct service programming where facilities, staff, infrastructure, academics, and all other aspects of the program are managed by Year Up staff. The Professional Training Corps (PTC) is a community college based model that provides an opportunity for students to engage in meaningful workforce training. In this model, students are dual-enrolled in the community college and Year Up; technical skills are taught by college faculty, while Year Up staff provide professional skills and other wrap-around services. Lastly, their Employer Based Solutions are created in collaboration with employer partners; custom solutions are developed to meet critical business needs and solve for skills gap challenges in the marketplace.

 

Consistently voted one of the Best Nonprofits to Work For by the Nonprofit Times, Year Up is a rewarding place to work. Their staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. They set high standards for both themselves and their students, and live by a set of core values that reflect an unshakable belief in the talent and full potential of young adults. The work they do is life-changing, and they know that their team is the greatest asset in achieving their mission.

 

OVERVIEW:

Reporting to the Regional Director of Partner Relations – West, the Associate Director of Business Development – Bay Area, CA is a key member of Year Up Bay Area’s Corporate Engagement team – the epitome of hard business skills in a mission-driven setting. S/he will connect top corporations in need of entry level talent with professionally trained, high-potential urban young adults.  The Corporate Engagement team, responsible for generating approximately 60% of our annual budget and connecting alumni with post-program career and education pathways, is seeking an additional member to reach tangible targets in developing and following leads, closing sales, and connecting grads with professional jobs.

To be successful in this role, you will desire to leverage your demonstrated for-profit revenue generation and career placement experience in a mission-driven social enterprise.  As an ideal candidate, you are someone who understands sales and thrives in environments that require you to build and maintain relationships.  You have a knack for networking and can speak passionately about Year Up’s mission and the students we serve.

In keeping with Year Up’s values, the Associate Director of Business Development will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.

Year Up Map

KEY RESPONSIBILITIES:

  • Revenue Generation and Outcomes Business Development:
  • Lead business development and acquisition by building new corporate partnerships for internship seats and alumni hiring to top companies in the Bay Area while maximizing all opportunities and making recommendations on the various solutions, partnerships, and volunteer opportunities Year Up offers
  • Develop and implement Business Development strategy that generates internship revenue through the acquisition of new corporate partnerships and leads to increased alumni hires through partnerships with staffing agencies and hiring managers
  • Engage with C-level executives and decision makers at all organizations, from Fortune 500s to start-ups and small local businesses in a variety of settings from one-one-one meetings to large events
  • Develop and leverage a database of qualified leads through referrals, telephone canvassing, face to face meetings, cold calling, direct mail, email, and networking responding to territory assignments
  • Create and conduct effective presentations and proposals that identify Year Up’s innovative model and past successes for solving entry level talent needs at partner corporations through internships and alumni hires
  • Ensure alignment between graduate skill-set and hiring partnership development, as well as between internship partnership, role development, and intern skill-set
  • Maintain accurate and comprehensive records (in Salesforce.com) of activities such as sales calls, presentations, closed sales, and follow-up
  • In conjunction with the Director, develop annual business plan detailing activities to follow during the year, which will focus the candidate on meeting or exceeding sales quota
  • Relationships Management (External):
  • Build and drive our strategy to engage multiple special interest groups within partner segment to deepen partnerships and grow pipeline
  • Plan and implement corporate partner events aimed at deepening engagement, including convening corporate champions across industry verticals
  • Embrace the mantra of “high expectations, high support” in interactions with corporate partners and interns
  • Staff and Students Relationships Management (Internal):
  • Facilitate collaboration across functional teams, specifically, development, academics, and career services
  • Work closely with program leadership to ensure students strategically align with corporate partners needs
  • Create greater understanding of the internship program to all Year Up staff members
  • Site Team/Learning Community Member
  • Serve as an advisor/mentor for a small number of current students
  • Join and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings 

 

QUALIFICATIONS:

  • Minimum of 4-5 years of experience preferred
  • New business sales and account management experience strongly preferred
  • Bachelor’s degree typical/preferred
  • Successful achievement of a minimum of $1m in sales targets
  • Demonstrated successful track record in a direct sales capacity
  • Demonstrated ability to generate leads and close business
  • Documented strengths in meaningful relationship building, management and growth
  • Strong networking skills and the ability to move comfortably and credibly in the community
  • Strong communication and collaboration skills to ensure alignment across several teams
  • Strong organizational and time management skills with exceptional attention to detail
  • A professional and resourceful style with the ability to work independently and as a team player, to take initiative and manage multiple tasks and projects at a time
  • Ability to thrive in a fluid, dynamic organization with a minimal amount of direction
  • Ability to plan, introduce and lead a process that enables high quality growth
  • Ability to lead, willingness to be led, and comfort with situational leadership
  • Proficiency with Microsoft Office required; Salesforce.com experience preferred
  • A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
  • Understanding of the Opportunity Divide and its drivers
  • Commitment to diversity and inclusion

 

COMPENSATION & BENEFITS:

  • Salary: Competitive and commensurate with education and experience
  • Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match
  • Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year
  • Professional development: Funds available to support staff in achieving career objectives

 

TO APPLY:

Please submit a thoughtful cover letter and resume to Cindy Joyce of Pillar Search at cindy@pillarsearch.com. Note that applications without a cover letter and salary expectations will not be considered. We respectfully request no phone calls.

Lights…Cameras…Your LinkedIn Profile Picture!

In the acting world, headshots are a must for actors and actresses, whether they are just starting out or have reached “celebrity” status.  Headshots are their calling cards.

Treat your LinkedIn profile picture as if you were in Los Angeles or New York chasing a big acting job and as if that picture were your calling card. It is often the first impression that you will make on potential clients, employers, and vendors.  Make sure that the impression you leave is a positive one.  Plus, you may not be actively looking for a new job, but you never know when a hiring manager or executive recruiter will be looking around on LinkedIn and come across your profile.

I recently updated my own profile picture, and in the process did my research asked some friends who are photographers and in the image business to give their suggestions for a great headshot.  Here are some tips for a winning profile picture:

  • Hire a professional, or ask a friend who takes good pictures to help out
  • Thou shalt not take a selfie.  Deb Liljegren, NYC-based photographer, tells me that your outstretched arms may not be visible, but you are not fooling anyone.  Selfie sticks do not help, either. There is a clear difference between a DIY picture and one taken by someone else
  • Susan Tran, a photographer in Boston who did my recent photo, suggests that people smile big but not TOO big.  According to her, too big a smile can look forced.  Think of someone who makes you happy so that you capture your most natural smile
  • Boston photographer Stephanie Olsen says to BREATHE! Stephanie points out that everyone holds their breath when being photographed. This makes their shoulders rise up a bit and does not let their true smile come through. Stephanie guides people by telling them to exhale a smile. This also make them a laugh a bit and the smiles that follow are the most natural.
  • Wear professional attire suitable to your industry.  Dark colors work well so long as you do not have a dark background, in which case you would want lighter attire.  Contrast will make the picture “pop”.  Avoid prints, which can be too busy and could blend into the background
  • According to Brad Duncan, Boston’s top skincare guru, you should exfoliate your face a few days prior to the photo and drink tons of water in the days leading up to the photo being taken.  This will help skin look smoother and more even in the photo
  • If you wear makeup, go for a lighter hand for a soft effect.  Pretend you are going for that soft, fuzzy, super-forgiving Barbara Walters interview lighting
  • Speaking of lighting, Deb Liljegren also suggests shooting outside or near a window with filtered lighting

 

Remember, LinkedIn is a professional networking site and your photo should reflect that and portray your best you.

 

Interview Impact: The Art of the Thank You Letter

Congratulations! You nailed the interview. The company is checking references, and in your head you are composing that resignation letter and mentally calculating when your start date with the new firm will be.

 

Then, the call that it came down to two candidates and they went with the other one. But…you nailed it! How can this be?

 

The Secret

Pillar Search does searches for non-profits, foundations, and small, rapid growth for-profit firms. In our years of experience, we have worked with lots of very savvy and knowledgeable hiring managers. I will share one secret that I have heard time and again from them: all things being equal, “the candidate that takes the time to send a thoughtful, reflective, and well-written thank you note will always have a bit of an edge.” Yes…the thank you letter packs a whole lot of wow, punch, and impact.

 

How to Stand Out From Other Candidates

Remember what your parents taught you: manners will get you everywhere, and saying thank you goes a long way. When is the last time you received a thank you letter?  Now, imagine if you were the hiring manager and were receiving tons of them by email. How much more thoughtful and unique would a hand written note of thanks feel?

 

Look at your own mail today. In the pile of pre-addressed bulk mail, what will stand out? A new bill, the latest flier from your local market? Personally, when I see a hand written envelope, it is what I will always open first.

 

You see, too often, people do not send them, or they send one that is so perfunctory that it almost screams “I am not interested in the job, but know that I am supposed to send something”.   The thank you is a perfect time to wow them with your enthusiasm, fit for the job, interest, manners, and stellar writing skills.

 

Pillar’s Thank You Letter Checklist

  • Keep it short. Two to three paragraphs should suffice.
  • Make sure that it flows well and highlights why you are the ideal candidate. Include the following:
    • A statement of gratitude, such as “thank you for taking the time to meet with me today to discuss the open sales position on your team. I so appreciated your time.”
    • Add something showing that you were paying attention in the meeting, and remind the interviewer of what makes you the ideal candidate, such as “I was excited to hear that your company is expanding globally over the next year. My experience working with X, a global bank, gives me a unique skill set that would lend well to this exciting new chapter for you and the firm”.
    • Interviews can be tricky, as you can easily run out of time when sticking to the interview agenda. When you replay it in your head, there is likely something that you wish you had highlighted about your skills and experience. This is a perfect time to get that point across.
    • A call to action. Before signing off, reiterate your interest, and give them something of a call to action.   The message that I find to be most effective is the short and sweet “Thank you again, and I look forward to hearing from you”. True, it is not elaborate, but it leaves the ball in their court and shows that you are confident that you will be hearing from them.
  • Be a snob when it comes to your stationery. High quality card stock reflects well on you. It shows discerning taste and a certain je ne sais quoi Cutesy notecards will negate the goodwill earned by even sending it. If your stationery depicts your love of the beach, cats, puppies or your favorite sports team, step away immediately! When in doubt, buy cream colored notecards from Crane & Co.
  • Write out a draft first, proofread that version, and then transcribe it onto the good stuff. Trust me, I have wasted a ton of expensive paper because I dove right in. To quote my father, “measure twice and cut once”.
  • Stick to the 24 hour rule. Much like a thank you for personal reasons, it is best to send it within 24 hours. If you are in interview mode, keep a supply of stationery and stamps at the ready.
  • Before licking the stamp and strolling to the nearest mailbox, consider this: who else should you send a thank you note to? It may seem like a lot of writing, but if you can, send one to every interviewer, and put a personal spin on each note that reflects your interaction with that person. Do not forget to include Human Resources if they were included in the interview agenda, and if there was someone particularly helpful, such as an Executive Assistant who arranged travel or someone in Marketing who sent you helpful information prior to the meeting, send one to them as well. It shows that you are appreciative, a team player, and inclusive.

 

If (and when!) you get the job, send a hand-written note to your new manager thanking them for the opportunity and letting them know how excited you are about the opportunity. This is a personal touch that will go quite a long way.

 

Good luck!

 

Cindy Joyce