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New Search! Chief People Officer with UTEC

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Pillar Search is honored to partner with UTEC on the search for their new Chief People Officer (CPO). This role is hybrid and based in their office in Lowell, MA. This is an outstanding opportunity for an experienced Human Resources professional with experience building a strong organizational culture, scaling growing organizations, and who shares UTEC’s commitment to diversity and social justice.

ABOUT UTEC

UTEC is a nationally recognized program for justice-involved young adults. The program starts behind the walls of correctional facilities and intensive street outreach/gang peacemaking and transitions into an intensive program in the community post-release. The nature of their educational services, wraparound supports and counseling, social enterprise/workforce development, organizing/policy work, training institute, and innovative partnerships creates a variety of impacts in the lives of the individuals and communities they serve.

Last year, UTEC served over 600 young adults including a range of outreach activities, and approximately 150 young adults intensively through their comprehensive program. During this fiscal year, 75% of young adults at UTEC avoided arrest. With over 20 years of experience, UTEC is a catalyst, innovating in the way they serve young adults (ages 17-25) who are criminally and/or gang involved in Massachusetts’ Merrimack Valley. Learn more about UTEC at https://utecinc.org.

UTEC values a strong, positive culture. Their organizational values are:

  • Assuming goodness behind everyone’s actions.
  • Show madd love, unconditionally accepting each person.
  • Offer everyone a clean slate, never giving up.
  • Carry out respectful curiosity, always seeking out moments to connect.
  • Be a sponge, actively seeking feedback.
  • Embody contagious passion in all they do.

ABOUT THE OPPORTUNITY

Above all, the Chief People Officer will drive a joyful, mission-driven, and positive organizational culture!

The CPO is responsible for leading UTEC’s people and talent strategies, managing and mitigating organizational risks, and continuing the development of their human resource-related strategies, policies, and procedures. This role will be responsible for setting strategy, managing employee relations, workforce development, oversight of talent development and acquisition, onboarding, performance management, succession planning, staff and leadership training, policy development, benefits administration, and organizational compliance.

The CPO plays a key leadership role in supporting the agency’s commitment to diversity, equity, and inclusion in all areas of management and ensuring UTEC’ DEI vision is embodied in their work and workplace culture. This position acts as a strategic advisor to senior leadership on a variety of issues, including employee relations, leadership development, organizational culture, and talent management; therefore, strong expertise in executive-level management, communication, business process improvement, and DEI strategic planning with a social justice lens is required.

This position will report to UTEC’s incoming CEO.

The CPO will work to support and strengthen UTEC’s systems and culture with a customer service and growth mindset. They seek candidates with experience aligning their people and talent strategy to their business strategy. In addition, the CPO will bring expertise independently designing and executing human capital strategies and processes/process improvements across a large team, change management, leading an organization to implement new approaches to strengthening diversity, equity, and inclusion, ability to work across a dynamic and diverse set of relationships, managing complex and sensitive situations rounded in values and in accordance with HR best practices and the law. The PO will also focus on leading the administration of benefits, ensuring that he UTEC benefits continue to remain competitive and meet the needs of employees.

The new CPO will partner with Executive Management in fine-tuning a new performance management process and development of a system of alignment between compensation and performance management.

This role will lead and manage a talented team of HR professionals, including the Director of HR and HR Associate, providing ongoing feedback and coaching, annual review/goal setting, and serving as a strategic thought partner. This role will also oversee, as needed, recruitment consultants.

THE IDEAL CPO CANDIDATE

UTEC is seeking a values-driven CPO with experience as a senior organizational leader in human resources and recruitment with a strong background in diversity, equity, inclusion, and belonging work, preferably in the nonprofit sector. The ideal CPO candidate will possess the following experiences and attributes:

  • Experience leading the HR function with a focus on employee experience.
  • Strong knowledge of current HR best practices, laws, and trends.
  • Deep understanding of diversity, equity, inclusion, and restorative justice as a steppingstone to transformative justice., the nuances of the topics aligned with it, and creating DEI initiatives.
  • Experience building inclusive and engaged workplaces, and cultural awareness and sensitivity with a lens on racial, gender, sexual identity, class, and all forms of oppression.
  • Ability to deal with conflict effectively and to manage difficult employee relations situations confidently and calmly.
  • A collaborative, influential, goal-oriented, and coaching focused style of leadership with direct reports, peers, employees, and leadership.
  • Strong analytical and problem-solving skills and the ability to find creative solutions to cultural, administrative, and organizational challenges.
  • A track record of successful change management.
  • Experience creating and/or implementing leadership development programs.
  • Strong project management and organizational skills.
  • A big-picture thinker who recognizes the impact of decisions and actions on the entire organization. Exhibits sound and accurate judgement and makes timely decisions.
  • Desire to be part of hardworking, collaborative, fun, and values-driven team.
  • At least 7 years of progressive human resources experience, with at least 3-5 years at the management/director level, and proven experience with diversity, equity, and inclusion, with a focus on transformative and social justice.
  • Bachelors/Masters degree preferred, or equivalent work experience.
  • PHR, SPHR, SHRM-CP or SHRM-SCP a plus

SALARY & BENEFITS

The salary range for the CPO role is $130,000-$150,000 annually. This is a hybrid role, with 3 days per week in UTEC’s office in Lowell, MA.

UTEC offers a competitive benefits package that starts with 4 weeks of vacation (3 standard for all new employees and week of agency-wide closure between the Christmas and New Year holidays), 12 holidays, 10 sick days, 2 personal days, health, dental, and vision insurance, life insurance, an annual cost of living increase, 457(b)-retirement plan, and up to $4,000 per employee of professional development support annually. With time, benefits increase to 6 weeks of vacation, increased coverage of health and dental insurance costs, and availability for a 3-week sabbatical.

UTEC stresses the importance of work-life balance and offers several wellness opportunities including additional time off (i.e., for the past two years they have closed at 3:00 p.m. on summer Fridays), an employee assistance program, down payment assistance for first-time home buyers, parental leave, bereavement support, and unlimited free coffee!

COMMITMENT TO DIVERSITY

UTEC is an equal opportunity employer and an organization that values diversity, equity, and inclusion.  People from all diverse backgrounds are strongly encouraged to apply. You can read more about their commitment to diversity at https://utecinc.org/diversity-equity-and-inclusion.

TO APPLY

UTEC’s Chief People Officer search is being managed by Pillar Search & HR Consulting. Please submit your materials via the UTEC website at https://utecinc.applytojob.com/apply/R0J0CAPtZY/Chief-People-Officer

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Successful Search: Kevin Parham Joins JVS as Senior Director, Career Center Operations!

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JVS Boston and Pillar Search & HR Consulting are proud to announce the appointment of Kevin Parham to the position of Senior Director, Career Center Operations. Kevin joined JVS on November 1, 2021.

As a member of the Career Services management team, will be responsible for the management, compliance, and operating functions at the MassHire Career Center to ensure that high quality, workforce development and labor exchange services are provided to Boston employers and job seekers.

Kevin brings extensive workforce development and leadership experience to the role with JVS. Most recently, Kevin was the Manager of Workforce Development Programs at Community Work Services, where he was for their workforce development programs. Prior, Kevin was the Executive Director of the Career Collaborative. Earlier in his career, Kevin was in senior roles with the cities of Quincy and Lawrence, also focused on career readiness and workforce development.

Kevin earned his bachelor’s degree from Salem State College. He is a published author and professional musician.

About JVS Boston: For 80 years, JVS has helped tens of thousands of individuals with barriers to economic success secure financial independence through training, education, and employment services.  As the largest provider of adult education and workforce development services in the region, JVS is a nationally recognized leader in workforce development, and is a key part of the poverty alleviation strategy for the greater-Boston area.  In order to reach people in need of assistance on their pathway to meaningful employment and financial independence, JVS targets most of its services to low-income individuals who are unemployed or underemployed and to low-wage workers in need of career advancement services.  Many have multiple support needs ranging from limited English proficiency and lack of education to disabilities, criminal records, lack of childcare and transportation.  JVS operates on annual budget of more than $15 million, of which is derived equally from public and private sources. For more information, please visit www.jvs-boston.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

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New Search Announcement: Program Director, Cooperative Elder Services (Arlington, MA and Burlington, MA)

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Pillar Search and HR Consulting is honored to partner with Cooperative Elder Services, Inc. (CESI) on their search for their next Program Director. This role is split between the CESI locations in Arlington, MA and Burlington, MA.

Mission Statement:

The mission of Cooperative Elder Services, Inc. (CESI) is to empower seniors and adults with medical or cognitive challenges to age-in-place by serving their health and socialization needs and providing support for families.

About Cooperative Elder Services, Inc.: CESI takes a holistic approach to supporting the health of seniors and adults with medical or cognitive challenges. At each of our four adult day health centers, CESI staff works toward a common goal: to empower participants to age-in-place by serving their health and socialization needs and providing support for families. Founded in 1978, CESI currently operates private, nonprofit adult day health programs in Arlington, Burlington, Concord, and Groton. We serve 500 caregivers and seniors and adults with medical or cognitive challenges, who reside in more than 50 cities and towns in the greater Boston area. CESI participants make 42,000 daily visits to CESI’s centers each year.

CESI provides participants with an environment that supports their whole health; one in which they can:

  • Socialize with peers,
  • Participate in meaningful activities,
  • Exercise their minds and bodies,
  • Learn to manage their chronic diseases, and
  • Maintain compliance with physician’s orders.

CESI programming provides participants’ family caregivers with the services and support they need to care for their families; physical, emotional, and financial wellbeing.

CESI’s adult day health centers are staffed by licensed nurses, geriatric care and Alzheimer’s specialists, service coordinators, and program aides, with regular consultation by an Occupational Therapist and Registered Dietician.

Learn more at http://www.elderdayservices.org.

Job Overview:

The Program Director is responsible for oversight of program operations; providing leadership to and management of all staff in assigned sites to ensure that services required by participants are provided and documented as regulated. This includes Program Coordinators, Program Aides, Services Coordinators, and Nurses. The Program Director is also responsible for agency-wide initiatives and projects, including quality assurance and process improvement.

Essential functions of the position:

  • Responsible for oversight and management of all program operations in the Arlington and Burlington sites, including implementing CESI policies and procedures; ensuring compliance with all applicable regulatory requirements.
  • Leadership and management of staff, including hiring, training, and performance evaluations.
  • Ensure coverage levels and performance excellence through recruiting of new staff for both sites.
  • Oversight of program safety and emergency evacuation plans.
  • Adherence to monthly/annual operating budgets, including preparation and monitoring of monthly income statements and program expenditures. Work with staff to respond to revenue deficits and over-expenditures.
  • Responsible for growing attendance and revenue by increasing community/brand awareness and maximizing programming, in order to reach/exceed census benchmarks; review monthly census data by site.
  • Develop and maintain working relationships with existing, past and potential funders.
  • Develop and maintain working relationships with monitoring agencies, other community agencies, and vendors.
  • Responsible for leading agency-wide initiatives and projects, responding to changes within the healthcare industry while also driving targeted efforts related to strategic business partnerships, and keeping abreast of inventive service models and innovative research.
  • Represent the agency at outreach, education, marketing, and community events.
  • Collaborate with administration to access grants and scholarships.
  • Oversight of regulated documentation; key participant in the Quality Assessment and Process Improvement (QAPI) program.
  • Ensure that the multi-disciplinary teams, led by the program directors, are developing care plan objectives for each participant.
  • Other duties as assigned by Director of Services, Executive Director, or their designee.

Equipment:

  • Ensure proper use of medical and participant care equipment to meet the needs of Adult Day Health Center’s participants.

Working Conditions:

  • Extensive participant contact.
  • Possible exposure to infection, blood and blood borne pathogens.
  • May work with hazardous/infectious waste.

Physical Requirements:

( ) Sedentary Work – Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools.

( ) Light Work – Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs.

(X) Medium Work – Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.

( ) Heavy Work – Lifting 100 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 50 lbs.

( ) Very Heavy Work – Lifting objects in excess of 100 lbs. with frequent lifting and/or carrying of objects weighing 50 lbs. or more.

Qualifications & Skills:

  • Bachelor’s degree in human services or a related field required, Master’s degree strongly preferred, LICSW ideal
  • Minimum 10 years’ experience in a senior management/leadership role
  • Proven experience leading and managing teams, including a strong track record of identifying, hiring and training strong performers
  • Experience growing a program or organization
  • Experience working with seniors strongly preferred
  • Project management experience preferred
  • Valid driver’s license and reliable transportation required
  • Computer proficiency required

Personal Characteristics:

  • Ability to lead as a change agent
  • Comfortable pitching in as needed directly with program participants
  • Proven ability to work autonomously
  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members.
  • Able to meet and manage to specific benchmarks around fiscal health, program quality measures, and service levels
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to negotiate and resolve differences.
  • Ability to be flexible, open and responsive to ongoing industry changes.
  • Effective communicator who can articulate and clearly communicate CESI’s mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
  • Ability to identify opportunities and obstacles, and develop effective, creative solutions to pursue opportunities.
  • Results-oriented.

Cooperative Elder Services has partnered with Pillar Search on the hiring of our new Program Director. Please submit your resume and cover letter (required) to Cindy Joyce at cindy@pillarsearch.com. No calls please. Our apologies in advance, but due to the high volume of resumes received we will only respond to those candidates selected for an interview.

CESI and Pillar Search & HR Consulting believe that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. CESI and Pillar Search & HR Consulting do not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, religion, political affiliation, or ideology.

About Pillar Search & HR Consulting:

A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. To learn more, please contact Cindy Joyce at cindy@pillarsearch.com.

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Congratulations to Year Up Los Angeles and Brenda Dupre!

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Pillar Search is pleased to announce the placement of Brenda Dupré as Associate Director of Partner Relations with Year Up.

 

Year Up is an award-winning national 501(c)3 organization striving to close the Opportunity Divide by providing urban young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year intensive training program, these young adults complete a unique combination of rigorous, hands-on technical and professional skills training, college credit, and corporate internships.

 

As a member of the Year Up Los Angeles team, Brenda will manage existing partner relationships, facilitating day-to-day interactions between Year Up, interns and corporate partners to create mutually beneficial business relationships. As part of the Corporate Engagement team, Brenda will help to connect top corporations in need of talent with high-potential urban young adults, ensuring high levels of partner satisfaction. Brenda brings extensive sales, marketing, and client service experience to her role with Year Up.  Most recently, she was a Global Account Manager with the U.S. Postal Service.  Her prior professional experience includes Regional Director, Recruitment and Corporate Relations with Pepperdine University’s Graziadio School of Business and Management.  Earlier in her career, Brenda owned and operated Winning Combination, a boutique firm that consulted with Los Angeles-area nonprofit organizations.   Brenda completed her undergraduate studies at California State University at Long Beach, her graduate studies at West Coast University, and holds a certificate in Human Resources Management from California State University.  She is a long-time volunteer with the Taproot Foundation.

 

Congratulations Brenda!

 

Hire the best!  With personalized service and proven results, Pillar Search & HR Consulting provides retained executive search services and human resources consulting for exceptional non-profits and socially responsible for-profit firms. A woman-owned business, Pillar is based in Boston, MA, and works on the national level. To learn more about how Pillar can assist with your hiring and human resources needs, please contact Cindy Joyce at cindy@pillarsearch.com.

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How to Deal With the Karen Walker Employee

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Remember the fabulous show Will & Grace? For those who were not privy to it, the show ran from the late 1990’s through 2005. Based in New York, it followed the lives of best friends. Grace Adler, a woman who ran her own interior design firm had an assistant, Karen Walker, a very rich, oft-drunk socialite. Karen made no bones about the job being a hobby for her, which resulted in some very funny moments. My personal favorite Karen-ism?

Grace Adler: Karen, I don’t want a check. I want assistance. I’m the boss. I give you checks.

Karen Walker: Yes, you do, honey, and I love them. I do. You know, I keep them all right here in this box.

While TV can show the hilarity of treating a job like a hobby, in real life it’s anything but. I’ve worked with two clients this year alone who were struggling with how to work with an employee who treated their job with a nonchalant, devil-may-care, laisez-faire attitude.

While I understand that everyone has a different tolerance for stress and some can make everything seem like a breeze, the Karen Walker employee is toxic because they do the bare minimum and seemingly flaunt it in the face of their boss and colleagues. They skim that line of acceptable performance, but seem to pull far enough away from underperforming at the last minute that it keeps them employed for far too long.

The cost you expect? Other employees. The Wills and Graces of the organization, the ones with actual passion for their job and a strong sense of work ethic. While underperformers can harm morale, the Karens pour gasoline on the culture you have tried so hard to build, and then slowly burn it.

The cost that may surprise you? It takes a huge toll on your brand and worth as a leader. People will wonder if you are either aware of their bad behavior and lack the guts to do anything about it, or if you are too clueless to notice.

Nip it in the bud. In the case of my two clients, they hired me to do coaching with each of their Karen Walker employees. The first? In Karen’s words, “Oh honey no, just no.” No amount of coaching, attempts at getting the employee to modify their behavior, recognize the impact on their colleagues, or gaining better understanding the company culture worked. Thankfully, the other person responded well to the coaching and was able to make modifications to their behavior and attitude and is now thriving.   If only Grace Adler had hired Pillar Search & HR Consulting!

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Cindy Joyce to Present at Lean In Boston Chapter!

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Lean In is a nonprofit organization and online community dedicated to helping all women achieve their ambitions.

 

Tickets are available at https://www.eventbrite.com/e/boost-your-personal-brand-with-lean-in-boston-chapter-tickets-22668203206

 

Speakers

Cindy Joyce, Founder, Pillar Search on Promoting Yourself on Social Media

Social Media can be daunting. Between websites, blogs, LinkedIn, Facebook, Twitter and more, the opportunities to engage online are endless. How do you focus your efforts? In this discussion, Cindy outlines:

  • The Brand of YOU
  • Knowing your Audience
  • How to Build Credability with Content
  • Building Relationships

Cindy Joyce is the Founder of Pillar Search. With over 20 years of experience in recruiting and human resources, Cindy has a proved ability to build and maintain professional relationships. She has worked and volunteered at some truly great organizations including City Year, Lois L. Lindauer Searches, Junior League, Harvard Law School, FundQuest, Acadian Asset Management, and Dress for Success. Based in Boston, Cindy works on local and national executive searches.  Her human resources experience has afforded her an opportunity to work with clients in both non-profits and for-profits, with an emphasis on improving employee productivity and promoting a strong organizational culture. 

Elaine Varelas, Managing Partner, Keystone Partners on Career Boosters and Busters

We all share the desire to achieve career success, but as women the challenges that we face in the workforce are unique and the things that we need to do to drive career success are not always obvious. Additionally, many of us do things to derail our career and we don’t even know it. In this interactive session, Elaine Varelas will review the top career boosters and busters and show you how to avoid these insidious career derailers, while making changes (big and small) that will boost your career to the next level.

Elaine Varelas, Managing Partner of Keystone Partners, has over 20 years experience in career consulting and coaching development, and has worked with numerous executive management teams to improve organizational effectiveness. She has expertise in successfully resolving complex career management issues, including workforce planning, redeployment and multi-site restructurings. Elaine also serves as Treasurer of Career Partners International, LLC, a network of independently owned career management firms which Keystone co-founded in 1987.

For an additional $10, sign-up to have a professional headshot taken by April of Sweet Monday Photography. Did you know that your LinkedIn Profile is 11X more likely to be viewed if it has a picture? It’s worth the investment in a headshot that people will remember!

Want to get your hair done before the event? Call Blo Seaport at 617 426 0874 to book your reservation for March 30 and save $5 on the appointment when you mention Lean In.

When

Where

WeWork – 745 Atlantic Avenue, Boston, MA 02111 – View Map

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Human Resources Opportunities with Year Up Boston, a Best Nonprofit to Work For!

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Year Up, a valued client of Pillar Search, is hiring!  Year Up is an award-winning national 501(c)3 organization striving to close the Opportunity Divide by providing urban young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year intensive training program, these young adults complete a unique combination of rigorous, hands-on technical and professional skills training, college credit, and corporate internships. With an annual operating budget of $90 million, Year Up served over 2,700 students in 2015 nationwide.

 

Director of Talent Acquisition:   https://yearup.csod.com/ats/careersite/JobDetails.aspx?id=487

Associate Director of Scouting & Sourcing:  https://yearup.csod.com/ats/careersite/JobDetails.aspx?id=590

Temporary Recruiter (2 openings):  https://yearup.csod.com/ats/careersite/JobDetails.aspx?id=589

 

To apply, please follow the links above.