New Search! CEO with The Arc of the South Shore

The Arc of the South Shore has partnered with Pillar Search & HR Consulting on the search for their new CEO. This is an outstanding opportunity for an experienced nonprofit executive who is a tireless advocate for persons with intellectual and developmental disabilities. This position is based in Hingham, MA.

About The Arc of the South Shore:

Since 1951, The Arc of the South Shore has helped more than 100,000 individuals with intellectual and developmental disabilities, including Autism, live their best lives and achieve high-quality outcomes. Their mission is to empower families and individuals of all ages with disabilities to reach their fullest potential. With the support of their partners, they ensure that people with disabilities live healthy, safe, independent, and empowered lives. The Arc of the South Shore is $16M in operating budget, 200 employees, and hundreds of dedicated volunteers operating in 10 facilities across the south shore. Their primary service areas include Braintree, Cohasset, Hingham, Hull, Milton, Norwell, Quincy, Randolph, Scituate, and Weymouth; they also have a presence throughout Greater Southeastern Massachusetts.  Learn more about The Arc of the South Shore here.

About the Opportunity:

The Chief Executive Officer (CEO) reports to the Board of Directors and provides leadership, direction and oversight focused on the achievement of agency goals and objectives. The CEO oversees all aspects of the agency’s business and finances including all business operations, human resource management, negotiations with funding sources, program management, regulatory compliance, fundraising, public relations, information technology and property management. The CEO will provide the leadership and executive management necessary to ensure the organization has proper operational controls, administration and reporting procedures, and complies with applicable state, federal and local laws and regulations.

The CEO is responsible for the development, implementation and execution of policies and programs intended to improve the general welfare of all persons with intellectual and developmental disabilities. The CEO leads the planning, organizing, directing and coordination of staff programs and activities ensuring that objectives, goals, and the needs of the agency are successfully met, maintain effective relationships within the agency and with other organizations, both public and private, ensures that the needs of the individuals it serves are  met/exceeded, and that the organization is managed and operating in in accordance with the policies and objectives of the organization. n They will foster economical, productive performance, forward-looking programming, and continued growth of the agency.

The CEO manages the Executive Team, including the Chief Financial Officer, Chief Human Resources Officer, Chief Strategy and Engagement Officer, Chief Clinical Officer, Chief Program Officer, and consultants, when applicable, for potential programs and operational areas.

Essential Functions

General Responsibilities

  • Provides and demonstrates day to day leadership and management that exemplify the mission and core values of the agency.
  • Directs and oversees all aspects of the agency’s business and financial well-being to achieve stated goals and objectives while ensuring compliance and adherence with financial policies and procedures, maintaining internal fiscal control and monitoring the annual budget.
  • Spearheads development, communication and implementation of effective growth strategies and processes including workforce expansion and professional development, capital planning expenditures, and the development and implementation of new programs and services to meet emerging needs while ensuring that all business solutions are aligned with the agency’s mission and strategic plan.
  • Leads contract negotiations with local, state, and federal entities, and subcontracts/ services agreements with provider partners and managed care
  • Oversees the development, implementation and ongoing management of an internal quality enhancement process and ensures compliance with all applicable regulatory standards.
  • Facilitates the ongoing development, review and monitoring of current policies, practices and procedures utilized in the delivery of services.
  • Plan, recommend (to the Board) and implement additional programs
  • Oversees a comprehensive fundraising strategy while also building and cultivating relationships with current and potential corporate, institutional, and individual donors to ensure ongoing support for the organization and programs.
  • Ensures that the organization and its mission, programs and services are consistently presented in a strong positive manner to all relevant stakeholders.
  • Provide ongoing updates to the Board of Directors on all important factors influencing the broad activities and outcomes of the agency.
  • Spearhead continued enhancement, development, communication, and execution of The Arc of the South Shore’s organizational strategies, ensuring the direction set by the Board is being followed and aligned with mission-driven outcomes.
  • In partnership with the Board, oversee development and implementation of a strategic budget that advances the organizational mission.
  • Provide the necessary staff support to The Arc of the South Shore’s Board and committees to enable them to work at optimum capacity.
  • A visible leader who takes interest and active participation in the agency’s activities and programs.

Advocacy

  • Direct efforts to enhance the visibility and presence of The Arc of the South Shore and its programs within the community and to increase public knowledge concerning the needs, rights, and abilities of citizens with intellectual and developmental disabilities.
  • Direct the agency in its response to unmet needs and coordinate new initiatives forwarded by The Arc of the South Shore.
  • Lead the agency in developing projects that will assist in expanding its services to citizens with intellectual and developmental disabilities and aid other community agencies in developing needed services for individuals with intellectual and developmental disabilities.
  • Establish a sound organizational network within the agency to enable the organization to meet broad advocacy responsibilities.

People and Culture Management

  • Motivates and leads a high-performing executive and senior management team, providing direct leadership to all senior staff for the agency’s major program and operational areas, including Residential, Early Intervention, Adult Family Care, Autism Resource Center, Community Based Day Supports, Employment, Day Habilitation, Personal Care Management, and as well as Fundraising, Finance, Human Resources, Clinical, and Quality Assurance.
  • Provide leadership and management as well as orientation of The Arc of the South Shore ‘s senior staff on agency-wide issues and coordination of interagency activity involving all departments and programs/activities.
  • Ensure agency-wide training objectives and conduct activities involving inter-departmental staff to foster a culture of learning and collaboration

Agency Planning

  • Spearhead the development, communication and implementation of effective growth strategies and processes.
  • Partner with the Executive team and other senior leaders to ensure effective fiscal controls and financial monitoring; build relationships with potential funders and business partners to advance the collective work.
  • Monitor agency’s direct service programs to evaluate the program’s compliance with The Arc of the South Shore’s mission and philosophy.
  • Establish, with the Board and Executive team, the agency planning process, to ensure the agency establishes near- and long-term goals, objectives and priorities and an agency-wide strategic plan. Evaluate these plans on a regular basis to ensure progress and evaluate outcomes.

Liaison

  • Promote and maintain positive relationships with local and state officials, agency heads, community partners and stakeholders involved in direct or indirect service for people with intellectual and developmental disabilities. Ensure the promotion of community program development.
  • Participate in professional membership organizations, community and state planning benefiting citizens with intellectual and developmental disabilities
  • Interpret programs and policies of the agency to other agencies and groups in the community and assume leadership for Partner with nonprofits and community partners to build awareness and understanding of people with intellectual and developmental disabilities.

Competencies

  • Mission-driven leadership
  • Strategic vision and planning
  • Financial stewardship
  • Program development and impact measurement
  • People and culture management
  • Fundraising and resource development
  • Stakeholder engagement and relationship management

Qualifications

  • Master’s degree in a relevant human service, social work, psychology, public health administration or related field (preferred) plus 10-15 years of relevant experience in non-profit management or bachelor’s degree in a relevant field plus 15-20 years of relevant experience in non-profit management desired. At least 10 years of professional experience must be at a leadership level with broad areas of responsibility.
  • The ideal candidate will have deep experience and a successful track record of managing and leading a nonprofit organization with a focus on human services. Experience working with people with intellectual and developmental disabilities, including autism, strongly desired.
  • Demonstrated knowledge of and experience with applicable state and federal regulations, contracting processes, and compliance procedures.
  • Proven experience and ability in the following areas:
    • Administration and fiscal management
    • Strategic planning and management
    • Fundraising
    • Publicity/public relations
    • Advocacy/legislation/liaison with state agencies
    • Program Development
  • Critical thinker with strong decision-making skills
  • Exceptional problem solver, analytical thinker
  • Growth mindset
  • Outstanding written and verbal communication skills
  • A natural relationship builder with both internal team and external stakeholders
  • Player/coach management style with keen interest in helping team members to continuously grow and learn
  • Proven ability to build and promote a strong, positive work culture centered on diversity, equity, and inclusion
  • Relentless pursuit of high-quality care, programs, and services for individuals with intellectual and developmental disabilities (or a similar population).

The CEO role is a full-time, exempt role reporting to the Board of Directors.

The typical work schedule is on-site Monday-Friday, 8:00-5:00. Evening and weekend flexibility will be required for meetings and events. Local travel will be required.

The salary range for this opportunity is $200,000-$225,000 annually.

The Arc of the South Shore is an Equal Employment Opportunity Employer. The Arc of the South Shore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply

The Arc of the South Shore has partnered with Pillar Search & HR Consulting on the CEO search. Please submit your resume and cover letter to jobs@pillarsearch.com. The application deadline is November 1, 2024.

No calls, please.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

 

 

Search Success! Emma Concepcion Joins UTEC as Chief People Officer

UTEC and Pillar Search & HR Consulting are excited to announce that, following an extensive and competitive candidate search, Emma Concepcion has joined UTEC as their new Chief People Officer.

Reporting to UTEC’s CEO, Emma will be responsible for leading UTEC’s people and talent strategies, managing and mitigating organizational risks, and continuing the development of their human resource-related strategies, policies, and procedures. She will be a strategic advisor to senior leadership on a variety of issues, including employee relations, leadership development, organizational culture, and talent management, and will be play a key leadership role in supporting UTEC’s commitment to diversity, equity, and inclusion in all areas of management and embodying UTEC’s DEI vision in their work and workplace culture.

Emma joins UTEC from Bay Cove Human Services, where she was their Vice President of Human Resources and earlier was the organization’s Director of Human Resources. As a member of the Bay Cove leadership team, she established the workforce development team, was Co-Chair of the DEI committee, designed and implemented HR initiatives, enhanced staff retention and engagement, and aligned HR strategies with organizational objectives. While Emma was Bay Cove’s Vice President of Human Resources, the organization achieved recognition as one of Boston’s Top Places to Work for five consecutive years. Prior to her tenure in Human Resources at Bay Cove, Emma spent a decade as their Director of Housing. In addition to her human resources and human services expertise, Emma also has extensive mediation experience, as she spent several years participating in court mediation and mediation training as a member of the Harvard University Mediation Program, handling cases related to civil, housing, and harassment prevention orders.

About UTEC: UTEC is a nationally recognized program for justice-involved young adults. The program starts behind the walls of correctional facilities and intensive street outreach/gang peacemaking and transitions into an intensive program in the community post-release. The nature of their educational services, wraparound supports and counseling, social enterprise/workforce development, organizing/policy work, training institute, and innovative partnerships creates a variety of impacts in the lives of the individuals and communities they serve.

Last year, UTEC served over 600 young adults including a range of outreach activities, and approximately 150 young adults intensively through their comprehensive program. During this fiscal year, 75% of young adults at UTEC avoided arrest. With over 20 years of experience, UTEC is a catalyst, innovating in the way they serve young adults (ages 17-25) who are criminally and/or gang involved in Massachusetts’ Merrimack Valley. Learn more about UTEC at https://utecinc.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

Search Success: Michelle Bleau Has Been Named Director of Housing Development With ONE Neighborhood Builders

ONE Neighborhood Builders (ONE|NB) and Pillar Search and HR Consulting are excited to share that, following an extensive search, Michelle Bleau has been named Director of Housing Development.  In this role, she will lead housing development activities, supervising a team of project managers who advance projects through pre-development, construction, and into leasing. Michelle will represent ONE|NB and its interests externally, collaborating with consultants, project partners, financing entities, and others to successfully build high-quality housing. 

Michelle originally joined ONE|NB in 2022 as Project Manager for Real Estate Development. Michelle’s work in that role focused on deal sourcing, acquisition, design, community and partnership engagement, permitting & approvals, financing, consultant procurement, and construction.

Prior to joining ONE|NB, Michelle worked for a private development firm headquartered in Boston, where she was responsible for managing and overseeing the daily operations and correspondences associated with acquisitions, predevelopment, permitting, design, development, marketing, leasing, and sales of large scale multifamily and condominium projects in the Greater Boston area. Throughout her project work, Michelle collaborated with many nonprofit organizations and community development corporations, helping to source and allocate funding for community benefits, as well as forming partnerships to create affordable and mixed-income housing.

Michelle attended Roger Williams University and earned a bachelor’s degree in business administration. She attended Boston University, Commercial Real Estate Certificate Program, NAIOP of Massachusetts, Continuing Education in Commercial Real Estate Program, and Freedom Trail Realty, MA Salesperson Licensing Program. 

ABOUT ONE NEIGHBORHOOD BUILDERS: ONE Neighborhood Builders (ONE|NB) is a nonprofit community development leader in Rhode Island that is expanding its work to the broader Greater Providence area while maintaining its deep roots in its historic home of Olneyville. ONE|NB’s mission is to develop affordable housing and engage neighbors to cultivate healthy, vibrant, and safe communities. Since its founding in 1988, then as Olneyville Housing Corporation, ONE|NB has developed 466 affordable apartments; 130 for-sale homes for low- to moderate-income homebuyers; and nearly 34,000 square feet of commercial and community space—totaling more than $135 million of investments. ONE|NB is the convening entity of Central Providence Opportunities: A Health Equity Zone, which brings together residents, more than five dozen community-based organizations, health professionals, local businesses, elected officials, and others to address root causes of health disparities and to improve neighborhood conditions. As the convener, ONE|NB is the backbone organization of this collective-impact initiative to increase economic mobility for residents in Central Providence. ONE|NB also created the first free community wireless network in Rhode Island, providing high-speed broadband to nearly 3000 unique users in the Olneyville neighborhood. For more information about ONE|NB, please visit their website.  

ABOUT PILLAR SEARCH & HR CONSULTING: A woman-owned business and Certified Diversity Recruiter based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and the boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information about Pillar, please visit our website

Search Success: Bree Arsenault Joins the Maine Community Foundation as Vice President of Philanthropy!

Maine Community Foundation and Pillar Search & HR Consulting are pleased to announce the appointment of Bree Arsenault to the position of Vice President of Philanthropy. Bree joined the organization in June, 2023.

She will lead the foundation’s development department in all new fund and donor acquisitions to drive the organization’s mission to build a better Maine.

Bree joins Maine Community Foundation from the Clinton Foundation, where she was the Senior Director, Development & Philanthropy. Previously, Bree was with Teach for America and The Kennedy Center. Bree is a resident of Maine. She earned her M.B.A. from the University of Cincinnati and her bachelor’s degree in music and chemistry from Middlebury College. She has held a variety of volunteer roles, including on the Board of Directors of 1% for the Plant.

About Maine Community Foundation: The Maine Community Foundation brings people and resources together to build a better Maine through strategic giving, community leadership, personalized service, local expertise and strong investments. To learn more about the foundation, please visit https://www.mainecf.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston (with roots in Maine!), Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and the boards of directors to hire and develop the very best talent across all functional areas of the organization. Pillar’s founder, Cindy Joyce, is a Certified Diversity Recruiter. For more information about Pillar, please visit www.pillarsearch.com.

New Search! Vice President of Housing With ONE Neighborhood Builders!

VICE PRESIDENT OF HOUSING

POSITION SUMMARY

Pillar Search & HR Consulting is honored to partner with ONE Neighborhood Builders on the search for their new Vice President of Housing.

The Vice President of Housing will report to the President and Executive Director. The Vice President will regularly serve as the ED’s surrogate at internal and external meetings, be a member of the organization’s Senior Leadership Team, and will directly supervise three real estate project managers. The Vice President will be an essential partner to the President and Executive Director to help drive the agency’s strategic expansion. The ideal candidate is a mission-driven, entrepreneurial, highly skilled financial analyst, with verifiable real estate development acumen.

ABOUT ONE|NB

ONE Neighborhood Builders (ONE|NB) is a nonprofit community development leader in Rhode Island that is expanding its work to the broader Greater Providence area while maintaining its deep roots in its historic home of Olneyville. ONE|NB’s mission is to develop affordable housing and engage neighbors to cultivate healthy, vibrant, and safe communities. Since its founding in 1988, then as Olneyville Housing Corporation, ONE|NB has developed 466 affordable apartments; 130 for-sale homes for low- to moderate-income homebuyers; and nearly 34,000 square feet of commercial and community space—totaling more than $135 million of investments. ONE|NB is the convening entity of Central Providence Opportunities: A Health Equity Zone (CPO-HEZ), which brings together residents, more than five dozen community-based organizations, health professionals, local businesses, elected officials, and others to address root causes of health disparities and to improve neighborhood conditions. As the convener, ONE|NB is the backbone organization of this collective-impact initiative to increase economic mobility for residents in Central Providence. ONE|NB also created the first free community wireless network in Rhode Island, providing high-speed broadband to nearly 3000 unique users in the Olneyville neighborhood.

STRATEGIC DIRECTION

In June of 2020, ONE|NB established the following strategic direction. ONE|NB is poised to soon reveal its 2023-2028 updated strategy. This new strategy builds on the organization’s recent successes and will not reflect a significant departure. Robust Housing Development and Quality Real Estate Management will remain a signature focus for ONE|NB in the years to come.

Robust Housing Development and Quality Real Estate Management

ONE|NB will expand the availability of affordable, high-quality homes through the production, preservation, and acquisition of residential and mixed-used properties within their historic home of Olneyville and across Greater Providence.

Addressing Root Causes of Health Disparities

ONE|NB will engage residents and community-based organizations in their nine Central Providence neighborhoods to generate the social and economic conditions that prolong life expectancy and work to eradicate systemic barriers that lead to health disparities.

Embracing Innovation and Building the Community Development Field

ONE|NB will emerge as a thought leader in the field by distilling the lessons learned from developing and managing housing and convening residents and community organizations. They will participate in local and regional community development conversations, produce research and case studies, and amplify the impact of their community partners.

Real Estate Development SUMMARY

Residential

ONE|NB has developed 598 affordable rental and for-sale homes in historically-disinvested neighborhoods since 1990 – of which 187 have been developed in the last five years alone. The organization presently owns 454 apartments, providing high-quality, affordable housing for Rhode Island families. ONE|NB has completed 11 Low-Income Housing Tax Credit projects, totaling over $136 million of investment.

ONE|NB’s housing development pipeline includes projects in four municipalities (Providence, East Providence, Central Falls, and Cumberland), totaling 433 rental apartments and 20-for sale homes. These new projects will begin coming on-line in November/December 2023, with the last development having an anticipated completion date of spring 2027.  When completed, this influx of new housing will represent a near doubling of their existing portfolio.

ONE|NB’s pipeline projects include the development of service-enriched housing for persons experiencing homelessness, medically frail older adults, and youth aging out of foster care. ONE|NB develops these service-enriched projects in concert with social service partners. The development and integration of service-enriched apartments in larger mixed-income projects (serving <30% AMI to market-rate) is an important element to ONE|NB’s approach to housing development.

Commercial

ONE|NB has developed 20 commercial spaces, which totals 34,900 square feet and currently leased to local businesses and community-based organizations – supporting entrepreneurs, artists, and child development agencies. They recently purchased a prominent commercial development that is partially occupied and that will be redeveloped into a mixed-use project.

Asset Management

ONE|NB hires a third-party property management company to manage day to day leasing, maintenance, compliance, and rent collections of its rental portfolio. ONE|NB oversees this company and puts in place long-term strategies to maximize cash flow, prevent evictions, ensure timely capital improvements, and adapts program set asides to reflect market realities.

KEY RESPONSIBILITIES 

This full-time position is charged with leading and integrating three key responsibilities: housing development, resident services, and asset management. The emphasis of this position is on creating beautiful spaces for low-income families and households who have experienced trauma so that they may enjoy housing stability.  While ONE|NB’s real estate work is not exclusively affordable residential development – commercial development as well as moderate-income and market-rate residential development are also components of our work – this is the primary focus on the position.

  • Strategic Leadership: A member of the senior leadership team, the Vice President will work closely with the CEO and the other team members to guide the overarching strategic direction of the organization. The team ensures ONE|NB’s organizational culture and values are promoted in everything we do and that the organization’s commitment to equity, learning, and continuous quality improvement t are supported. The Vice President will attend all board of director meetings and will represent the President and Executive Director at internal and external meetings when she is not able to be present. In addition, the Vice President will oversee three direct reports, who in turn manage a collective team of 6 team members.
  • Real Estate Development: The Vice President will lead all existing real estate activities and work closely with the President on new business development. In the first few years, the VP will focus on moving the existing real estate development pipeline through pre-development into construction and leasing. ONE|NB’s existing real estate development pipeline includes projects utilizing the 4% LIHTC, 9% LIHTC, HOME, CDBG, a variety of RI state and municipal “soft second” sources, and debt. While not presently included in any of ONE|NB’s capital stacks, experience with New Market Tax Credits and Historic Tax Credits would be a plus. ONE|NB also seeks to continuously innovate its real estate development activities – through geographic expansion, enhancing the income-diversity of its residents, utilizing new financing mechanisms, introducing new construction techniques, and developing new partnerships. The development division has four team members.
  • Resident Services: The delivery and coordination of high-quality resident services is of utmost importance to ONE|NB. Because of our commitment to developing housing for persons who have experienced homelessness; have been involved in the criminal justice system, foster care, or other institution; and require accessible and service-enriched housing, it is vital that we provide culturally competent services to ensure all our residents remain at a minimum stably housed, and ideally, thrive. The Resident Services division includes three staff at full complement.
  • Asset Management: The Vice President will direct the work of three staff who work in the asset management division. ONE|NB has 13 affiliated corporate entities (Limited Partnerships and Limited Liability Corporations) that own their real estate holdings, A third-party property management company manages the rental portfolio. This area of work also includes serving as managing agent for three Condominium Associations. The Asset Management division is responsible for the facility-management of ONE|NB’s office building, numerous small community spaces located in Providence, and vacant properties owned and awaiting redevelopment.

QUALIFICATIONS

The successful candidate will be a highly experienced, results-oriented professional with an exceptional work-ethic, committed to racial equity and advancing anti-racism practices, and to the vision and values of ONE|NB. In addition, the following standards will generally define the successful Vice President of Housing:

  • Bachelor’s degree at a minimum, advanced degree (master’s degree in business administration, real estate finance, or public administration) strongly preferred.
  • Minimum of 15 years of related professional experience inclusive of a minimum of 10 years senior management experience related to the following: real estate development, community development, and/or financial management.
  • Experience in all phases of affordable housing desired, with experience in developing, closing, and monitoring owners’ responsibilities of LIHTC projects required.
  • Experience with, and enjoyment of, supervising team members, and leading high-performing teams through growth and change.
  • Proven ability to build strong relationships with external stakeholders and partner with internal teams to lead to successful outcomes.
  • Enjoys fast-paced and challenging work environment and collaborating with a broad diversity of staff and partners.
  • Adaptable and skilled at multi-tasking.
  • Mission-driven and passionate about ONE|NB and related constituencies.
  • Good sense of self and strong personal presence.
  • A willingness to work hard and creatively solve problems for which the answers are not always obvious.
  • Knowledge of Rhode Island community development field and key stakeholders desired.

Ability to speak Spanish is a plus.

The Vice President of Housing will be required to work a full-time schedule with some flexibility required on nights and weekends.

ONE|NB offers a robust benefits package (including health, dental, and vision insurance), a retirement plan with matching contribution, a generous allotment of paid holiday and personal/vacation time, and an inspiring and innovative organizational culture.

This role offers flexibility to work remotely an estimated two days per week.

Candidates are not required to provide proof of COVID-19 vaccination, though vaccination is strongly recommended.

The salary range for this role is $105,000-$125,000 annually. The compensation range is competitive and is commensurate based on experience.

ONE|NB works to dismantle all forms of discrimination. They fight the systems that oppress people from a vast range of identities and experiences. Cultivating a team that embodies the diverse experiences of Central Providence communities is essential to these aspirations. They strongly and sincerely encourage applications from people of color; immigrant, bilingual, and bicultural individuals; people with disabilities; members of LGBTQQ+ and gender non-conforming communities; and people with other diverse backgrounds and lived experiences.

APPLICATION INSTRUCTIONS

Please submit your cover letter and resume to Cindy Joyce, Pillar Search & HR Consulting, via email to cindy@pillarsearch.com.

New Search! Chief Program Officer With JVS

Pillar Search is honored to partner with JVS on the search for their new Chief Program Officer (CPO). Reporting to JVS’ CEO, Kira Khazatsky, the CPO leads the core of JVS’ work – the development, quality, and delivery of JVS’s services, and oversee JVS’s team of programmatic vice presidents.

PLEASE NOTE: The application deadline for this position is Monday, May 1, 2023.

ABOUT JVS: JVS is a non-profit, non-sectarian agency. Their mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop, and retain productive workforces. JVS provides a broad range of workforce development services including adult education, skills training, job readiness training, job placement, and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce. JVS’s unique education and career pathway model has been widely recognized by funders, policy makers, and practitioners in Massachusetts and nationally.

Learn more about JVS at www.jvs-boston.org.

POSITION SUMMARY: The CPO oversees programmatic aspects of the organization and provides strategic leadership to the programmatic Vice President team to ensure alignment with the organization’s mission and goals. The CPO supervises, supports, and develops the programmatic VP team to achieve programmatic outcomes and manages programmatic budgets. The CPO collaborates with other principal executives to ensure long-term strategic planning and board management align with the organization’s mission and goals. Essential functions include:

KEY RESPONSIBILITIES:

Programmatic Leadership and Team Management:

  • Provide programmatic leadership that reinforces agency mission and values and demonstrates commitment to clients.
  • Supervise, support, and develop the programmatic VP team to achieve programmatic outcomes.
  • Collaborate with the programmatic VP team to identify and address programmatic challenges.
  • Coach and supervise all programmatic VP teams.
  • Oversee the programmatic VP team on programmatic goal setting and budget development in support of overall agency goals.

Programmatic Budget Management:

  • Develop, implement, and manage programmatic budgets in collaboration with the finance team.
  • Ensure the programmatic budget aligns with the organization’s strategic plan and programs’ goals.
  • Provide regular updates on programmatic budget status and variances to the management team and board of directors.
  • Collaborate with the programmatic VP team to identify and address budgetary challenges.

Programmatic Design and Approval:

  • Provide final approval for all programmatic design and delivery models.
  • Ensure programmatic design aligns with the organization’s mission, vision, and goals.
  • Ensure the programmatic design aligns with funder and employer expectations.
  • Collaborate with the programmatic VP team to identify and address programmatic design challenges.

Funder and Stakeholder Relationship Management:

  • Manage funder relationships in collaboration with the development team.
  • Ensure programmatic reporting and outcomes align with funder expectations.
  • Collaborate with the development team to identify and address funder relationship challenges.
  • Collaborate with the CEO, CFO, CIO, and CDO in setting agency agendas and priorities.
  • Work with the Chief Executive Officer on the programmatic board agendas

Programmatic Efficiency and Systems: 

  • Identify and implement programmatic efficiencies and systems.
  • Collaborate with the operations team to streamline programmatic processes.
  • Ensure programmatic efficiency aligns with the organization’s strategic plan and programmatic goals.
  • Facilitate and/or co-facilitate and direct the vision for programmatic committee meetings, task forces, and groups, and support the Staff & Board Chairperson for Client Services and Employer Services Committees.
  • Work with the Chief Executive Officer in programmatic strategic planning, implementation, reaching outcomes, leading, and tracking progress.

In addition, the CPO will perform projects as required by the Chief Executive Officer.

The CPO is a member of the leadership team, serving as a strategic thought leader.

QUALIFICATIONS

  • 10+ years of experience in programmatic leadership and management.
  • Bachelor’s or master’s degree in a related field or demonstrated equivalent work experience required.
  • Strong knowledge of budgeting and finance, program design, and stakeholder relationship management.
  • Experience working with funders to ensure ongoing support for programs.
  • Excellent communication and interpersonal skills.
  • Strong team management and leadership skills.
  • Ability to work collaboratively with multiple stakeholders.
  • Experience with strategic planning, implementation, and tracking progress.
  • Strong understanding of program design, delivery, and reporting.
  • Excellent budget management skills.
  • Proficient in Salesforce or other CRM systems

KEY COMPETENCIES

  • Program Management: Demonstrated ability to manage complex programs with multiple stakeholders and competing priorities, including project planning, budget management, and ensuring programs are delivered on time and within scope.
  • Strategic Planning: Proven ability to develop and implement programmatic strategies that align with the organization’s mission and vision, identify opportunities for growth and innovation, and experience with strategic planning processes.
  • Relationship Management: Strong relationship management skills, including the ability to cultivate and maintain relationships with external stakeholders, effectively communicate the organization’s mission and programmatic impact to diverse audiences, including donors and funders.
  • Financial Management: Deep understanding of nonprofit finance and budget management, experience managing budgets of at least $10 million, and ability to make strategic decisions about resource allocation and financial planning.
  • Board Engagement: Ability to engage with the board of directors, present programmatic updates, and work with board committees, including employer engagement, client services, and budget and finance.
  • Innovative Thinking: The ability to think creatively and innovatively, keep up with the changing philanthropic and programmatic environment, and push the team to innovate and come up with new ideas to solve problems.
  • Listening Skills: Excellent listener, able to create a safe and collaborative environment for the team to share ideas and work together. Ability to take feedback constructively and make changes to improve team performance.
  • Adaptability: The ability to navigate change effectively, adjust strategies and plans as needed to respond to new challenges and opportunities, and be adaptable to changing circumstances.
  • Communication Proficiency: Excellent communication skills, able to convey complex ideas in a clear and concise manner, build relationships with stakeholders, and represent the organization effectively in public.
  • Ethical Conduct: Demonstrated commitment to ethical conduct and integrity, including adherence to organizational policies and procedures and ensuring compliance with legal and regulatory requirements.
  • Leadership: Proven leadership skills, able to lead and inspire teams to achieve organizational goals, and provide direction and support as needed.
  • Problem Solving/Analysis: Excellent problem-solving skills, able to define issues, gather data, and push the team to come up with effective solutions. Ability to make difficult decisions when necessary and have the confidence to move the team forward.
  • Personal Effectiveness/Credibility: Demonstrated personal effectiveness and credibility, including the ability to build trust, maintain confidentiality, and handle sensitive issues with tact and diplomacy.
  • Presentation Skills: Strong presentation skills, able to present complex information in a compelling and engaging way to diverse audiences.
  • Technical Capacity: Strong technical capacity and knowledge of relevant technologies, tools, and systems to support program delivery and management.

Measurable Outcomes  

  • Program impact: The CPO should ensure that programs have a measurable impact on the intended target population. This may include changes in knowledge, behavior, or other outcomes that are directly related to the program’s goals.
  • Results-oriented: The CPO should have a strong focus on outcomes and measurable metrics to ensure programs achieve their intended goals. This requires setting clear objectives, developing strategies to achieve them, and regularly evaluating progress towards achieving them.
  • Analytical skills: The CPO must be able to analyze complex data and information to make informed decisions about program design, implementation, and evaluation. This requires the ability to synthesize information from multiple sources and identify trends and patterns to inform programmatic decisions.
  • Program efficiency: The CPO should ensure that programs are delivered efficiently, using resources effectively to achieve program goals. This may include monitoring program expenditures, ensuring that resources are allocated appropriately, and identifying opportunities to improve program efficiency.
  • Program reach: The CPO should ensure that programs reach the intended target population; this may include tracking program participation rates, identifying barriers to access, and developing strategies to increase program reach.
  • Program quality: The CPO should ensure that programs are of high quality, with a focus on program design, implementation, and evaluation. This may include monitoring program fidelity, ensuring that programs are evidence-based, and using data to inform programmatic decisions.
  • Staff development: The CPO should ensure that staff are supported and developed to achieve programmatic outcomes. This may include providing training and professional development opportunities, offering performance feedback and support, and creating a positive work environment that supports programmatic success.

This is a hybrid, full-time, exempt role. The JVS office is located in Boston’s Financial District.

COMMITMENT TO DIVERSITY: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities.  By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

ADDITIONAL INFORMATION: JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

M/F/V/DV

TO APPLY:  JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting in the search for the Chief Program Officer. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com

New Search: Vice President, Donor Engagement

Maine Community Foundation (MaineCF) has partnered with Pillar Search & HR Consulting in their search for their new Vice President, Donor Engagement. This is an exciting role for an experienced professional with donor engagement and nonprofit leadership experience. 

Who We Are       

MaineCF’s mission is to bring people and resources together to build a better Maine. We hold assets of over $775 million and work statewide with donors and other partners to provide grants to nonprofit organizations and scholarships for Maine students. Our 48 employees work from our main office in Ellsworth, a second office in Portland, and remote locations throughout the state.  We have a commitment to equity and expect all staff will use equity to inform their work with us. Please learn more about us by visiting our website: https://www.mainecf.org.

Position Summary

The Vice President, Donor Engagement leads the Foundation’s donor engagement and planned giving departments and is a member of the Foundation’s management team. Reporting to the CEO, the VP of Donor Engagement provides strategic vision and direction to all aspects of the Foundation’s work with existing donors. The overarching goal of this position is to provide high-quality customer service, strategic grantmaking, and learning opportunities to and with donors. This position will be instrumental in developing and executing new strategies to engage donors to participate in broader initiatives and make unrestricted grants that will further MaineCF’s mission of building a better Maine. The ideal candidate will be relationship-focused and committed to lifelong learning. They must be an experienced leader with the ability to lead their own team and to partner with other teams across the Foundation.

Essential duties and responsibilities:

  • Develop, deliver, and evaluate the Foundation’s donor engagement strategies, policies, and activities with a focus on relationship-building.
  • Advise and prepare CEO for donor interactions by providing succinct descriptions of donors’ preferences, goals, and grantmaking history.
  • In partnership with VP of Philanthropy and Director of Planned Giving, develop, deliver and evaluate the Foundation’s planned giving strategies, policies, and activities.
  • Works closely with VP of Philanthropy to develop and implement advancement goals and strategies particularly as they relate to donor advised funds.
  • Cultivate and build relationships with current donors to create an organizational culture that focuses on relationship-building.
  • Develop and execute strategies to increase engagement and grantmaking from current donor advisors.
  • Maintain a working knowledge of issue areas, initiatives, and community networks throughout Maine in order to guide donors and inform their grantmaking.
  • Support donors’ grantmaking by providing expertise that connects their desired goals with initiatives in Maine.
  • Understand and communicate grantmaking policies and practices in support of donors and in line with the current procedures of the organization.
  • Maintain and record major interactions with donors in Foundation database.
  • Perform the duties of a department manager, including interviewing, hiring, scheduling, training, supervising, evaluating, recognizing, and disciplining direct reports, setting employee goals and objectives, resolving employee issues, and ensuring compliance with the Employee Handbook and related personnel policies.
  • Participate and provide leadership in organizational management as a member of MaineCF’s management team.
  • Perform other duties and special projects as assigned.

Qualifications needed for position:

  • Minimum of 7-10 years’ experience preferred, at least 2 years management experience.
  • Degree strongly preferred or demonstrated equivalent work experience.
  • Exceptional planning and organizational skills, with the ability to think strategically in the design and execution of projects and thrive in a complex environment with multiple priorities.
  • Commitment to and experience with diversity, equity, and inclusion.
  • Proven record of managing, motivating and mentoring a team of professionals to achieve positive outcomes.
  • A relationship builder, with exceptional interpersonal skills and the ability to interact effectively with diverse groups and individuals.
  • Proven track record in donor services/customer service and outreach, in particular with high-net-worth individuals.
  • Experience in asset development, including unrestricted, targeted, and planned gifts.
  • Knowledge of organizations and issues that may have long-term impact on communities across Maine.
  • Well-organized, self-motivated, and can-do attitude. Team player.
  • Willingness and ability to travel within Maine.
  • Willingness and ability to attend meetings and events outside regular work hours as needed.

Location and Schedule

This is a full-time hybrid position (2 days in office, 3 days remote), based out of either the Ellsworth or Portland office.

Compensation and Benefits

  • Salary range of $135K-$165K annually, based on experience and qualifications
  • Health Insurance, 100% employer-paid premium for individual coverage
  • Dental Insurance, 100% employer-paid premium for individual coverage
  • Vision Insurance, 100% employer-paid premium for individual coverage
  • Employer-paid short-term disability, long-term disability, and term life insurance
  • 401(k) retirement plan with a 6-9% company contribution vested immediately
  • 21 paid days off per year (increases with tenure)
  • 13 paid holidays per year
  • Parental leave
  • Employee Assistance Program (EAP)
  • Wellness benefit

Hiring Process and Timeline

To apply, please submit your resume and cover letter to Cindy Joyce, Executive Search Consultant and Founder, Pillar Search & HR Consulting, at cindy@pillarsearch.com.

The deadline for submitting your materials is March 10, 2023. Ideally, we would like to have the new VP, Donor Engagement join in April.