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New Search! Chief Program Officer With JVS

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Pillar Search is honored to partner with JVS on the search for their new Chief Program Officer (CPO). Reporting to JVS’ CEO, Kira Khazatsky, the CPO leads the core of JVS’ work – the development, quality, and delivery of JVS’s services, and oversee JVS’s team of programmatic vice presidents.

PLEASE NOTE: The application deadline for this position is Monday, May 1, 2023.

ABOUT JVS: JVS is a non-profit, non-sectarian agency. Their mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop, and retain productive workforces. JVS provides a broad range of workforce development services including adult education, skills training, job readiness training, job placement, and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce. JVS’s unique education and career pathway model has been widely recognized by funders, policy makers, and practitioners in Massachusetts and nationally.

Learn more about JVS at www.jvs-boston.org.

POSITION SUMMARY: The CPO oversees programmatic aspects of the organization and provides strategic leadership to the programmatic Vice President team to ensure alignment with the organization’s mission and goals. The CPO supervises, supports, and develops the programmatic VP team to achieve programmatic outcomes and manages programmatic budgets. The CPO collaborates with other principal executives to ensure long-term strategic planning and board management align with the organization’s mission and goals. Essential functions include:

KEY RESPONSIBILITIES:

Programmatic Leadership and Team Management:

  • Provide programmatic leadership that reinforces agency mission and values and demonstrates commitment to clients.
  • Supervise, support, and develop the programmatic VP team to achieve programmatic outcomes.
  • Collaborate with the programmatic VP team to identify and address programmatic challenges.
  • Coach and supervise all programmatic VP teams.
  • Oversee the programmatic VP team on programmatic goal setting and budget development in support of overall agency goals.

Programmatic Budget Management:

  • Develop, implement, and manage programmatic budgets in collaboration with the finance team.
  • Ensure the programmatic budget aligns with the organization’s strategic plan and programs’ goals.
  • Provide regular updates on programmatic budget status and variances to the management team and board of directors.
  • Collaborate with the programmatic VP team to identify and address budgetary challenges.

Programmatic Design and Approval:

  • Provide final approval for all programmatic design and delivery models.
  • Ensure programmatic design aligns with the organization’s mission, vision, and goals.
  • Ensure the programmatic design aligns with funder and employer expectations.
  • Collaborate with the programmatic VP team to identify and address programmatic design challenges.

Funder and Stakeholder Relationship Management:

  • Manage funder relationships in collaboration with the development team.
  • Ensure programmatic reporting and outcomes align with funder expectations.
  • Collaborate with the development team to identify and address funder relationship challenges.
  • Collaborate with the CEO, CFO, CIO, and CDO in setting agency agendas and priorities.
  • Work with the Chief Executive Officer on the programmatic board agendas

Programmatic Efficiency and Systems: 

  • Identify and implement programmatic efficiencies and systems.
  • Collaborate with the operations team to streamline programmatic processes.
  • Ensure programmatic efficiency aligns with the organization’s strategic plan and programmatic goals.
  • Facilitate and/or co-facilitate and direct the vision for programmatic committee meetings, task forces, and groups, and support the Staff & Board Chairperson for Client Services and Employer Services Committees.
  • Work with the Chief Executive Officer in programmatic strategic planning, implementation, reaching outcomes, leading, and tracking progress.

In addition, the CPO will perform projects as required by the Chief Executive Officer.

The CPO is a member of the leadership team, serving as a strategic thought leader.

QUALIFICATIONS

  • 10+ years of experience in programmatic leadership and management.
  • Bachelor’s or master’s degree in a related field or demonstrated equivalent work experience required.
  • Strong knowledge of budgeting and finance, program design, and stakeholder relationship management.
  • Experience working with funders to ensure ongoing support for programs.
  • Excellent communication and interpersonal skills.
  • Strong team management and leadership skills.
  • Ability to work collaboratively with multiple stakeholders.
  • Experience with strategic planning, implementation, and tracking progress.
  • Strong understanding of program design, delivery, and reporting.
  • Excellent budget management skills.
  • Proficient in Salesforce or other CRM systems

KEY COMPETENCIES

  • Program Management: Demonstrated ability to manage complex programs with multiple stakeholders and competing priorities, including project planning, budget management, and ensuring programs are delivered on time and within scope.
  • Strategic Planning: Proven ability to develop and implement programmatic strategies that align with the organization’s mission and vision, identify opportunities for growth and innovation, and experience with strategic planning processes.
  • Relationship Management: Strong relationship management skills, including the ability to cultivate and maintain relationships with external stakeholders, effectively communicate the organization’s mission and programmatic impact to diverse audiences, including donors and funders.
  • Financial Management: Deep understanding of nonprofit finance and budget management, experience managing budgets of at least $10 million, and ability to make strategic decisions about resource allocation and financial planning.
  • Board Engagement: Ability to engage with the board of directors, present programmatic updates, and work with board committees, including employer engagement, client services, and budget and finance.
  • Innovative Thinking: The ability to think creatively and innovatively, keep up with the changing philanthropic and programmatic environment, and push the team to innovate and come up with new ideas to solve problems.
  • Listening Skills: Excellent listener, able to create a safe and collaborative environment for the team to share ideas and work together. Ability to take feedback constructively and make changes to improve team performance.
  • Adaptability: The ability to navigate change effectively, adjust strategies and plans as needed to respond to new challenges and opportunities, and be adaptable to changing circumstances.
  • Communication Proficiency: Excellent communication skills, able to convey complex ideas in a clear and concise manner, build relationships with stakeholders, and represent the organization effectively in public.
  • Ethical Conduct: Demonstrated commitment to ethical conduct and integrity, including adherence to organizational policies and procedures and ensuring compliance with legal and regulatory requirements.
  • Leadership: Proven leadership skills, able to lead and inspire teams to achieve organizational goals, and provide direction and support as needed.
  • Problem Solving/Analysis: Excellent problem-solving skills, able to define issues, gather data, and push the team to come up with effective solutions. Ability to make difficult decisions when necessary and have the confidence to move the team forward.
  • Personal Effectiveness/Credibility: Demonstrated personal effectiveness and credibility, including the ability to build trust, maintain confidentiality, and handle sensitive issues with tact and diplomacy.
  • Presentation Skills: Strong presentation skills, able to present complex information in a compelling and engaging way to diverse audiences.
  • Technical Capacity: Strong technical capacity and knowledge of relevant technologies, tools, and systems to support program delivery and management.

Measurable Outcomes  

  • Program impact: The CPO should ensure that programs have a measurable impact on the intended target population. This may include changes in knowledge, behavior, or other outcomes that are directly related to the program’s goals.
  • Results-oriented: The CPO should have a strong focus on outcomes and measurable metrics to ensure programs achieve their intended goals. This requires setting clear objectives, developing strategies to achieve them, and regularly evaluating progress towards achieving them.
  • Analytical skills: The CPO must be able to analyze complex data and information to make informed decisions about program design, implementation, and evaluation. This requires the ability to synthesize information from multiple sources and identify trends and patterns to inform programmatic decisions.
  • Program efficiency: The CPO should ensure that programs are delivered efficiently, using resources effectively to achieve program goals. This may include monitoring program expenditures, ensuring that resources are allocated appropriately, and identifying opportunities to improve program efficiency.
  • Program reach: The CPO should ensure that programs reach the intended target population; this may include tracking program participation rates, identifying barriers to access, and developing strategies to increase program reach.
  • Program quality: The CPO should ensure that programs are of high quality, with a focus on program design, implementation, and evaluation. This may include monitoring program fidelity, ensuring that programs are evidence-based, and using data to inform programmatic decisions.
  • Staff development: The CPO should ensure that staff are supported and developed to achieve programmatic outcomes. This may include providing training and professional development opportunities, offering performance feedback and support, and creating a positive work environment that supports programmatic success.

This is a hybrid, full-time, exempt role. The JVS office is located in Boston’s Financial District.

COMMITMENT TO DIVERSITY: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities.  By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

ADDITIONAL INFORMATION: JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

M/F/V/DV

TO APPLY:  JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting in the search for the Chief Program Officer. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com

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New Search: Major Gifts Officer with JVS!

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Pillar Search & HR Consulting is honored to partner with JVS on the search for their Major Gifts Officer. This is an exciting new role, and a great fit for an experienced development professional looking to make a significant impact with an outstanding organization.

ABOUT JVS:

JVS is a non-profit, non-sectarian agency. Their mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop, and retain productive workforces. JVS provides a broad range of workforce development services including adult education, skills training, job readiness training, job placement, and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce. JVS’s unique education and career pathway model has been widely recognized by funders, policy makers, and practitioners in Massachusetts and nationally.

ABOUT THE MAJOR GIFTS OFFICER OPPORTUNITY:

The Major Gifts Officer will play a critical role in increasing major donor support, and acts as an ambassador for JVS Boston across the community.  Responsibilities include: new donor identification, cultivation and stewardship of existing donors to increase overall retention and giving, and relationship management between donors and others on the board and staff who work with them. The Major Gifts Officer will also be responsible for formalizing and growing the organization’s planned giving program.

The Major Gifts Officer reports to the Chief Development Officer (CDO) and will work closely and collaboratively with the CEO, Mid-Level Gifts Officer, board members, and other external stakeholders.

Essential Functions

Donor Management

  • Maintain a personal portfolio of 50+ major donors and prospects (defined as those giving a gift of $10,000+), as well as those donors and prospects that have the capacity to give at this level or higher.
  • Serve as the primary relationship manager for this portfolio of prospects, developing and implementing a written donor strategy and relationship record (using Salesforce) of all interactions.
  • Communicate with portfolio through face-to-face cultivation, solicitation, and stewardship meetings, as well as verbal and written strategies; ensure that each major donor and prospect has a clear strategy and timeline for cultivation, solicitation, and stewardship.
  • Develop solicitation strategies for donors / prospects in support of the organization’s annual fund, planned giving, and growth campaigns; ensure strategies are compatible and maximize opportunities with other existing campaigns.
  • Support the fundraising efforts of the CDO and CEO in securing new and renewed gifts.
  • With the CDO, create and manage individual giving revenue targets across streams; track and report on progress to goal to CDO, CEO, and CFO including contracts, gifts, and pledges.
  • Work with the Mid-Level Gifts Officers to screen and prepare profiles of current and prospective donors; establish and refine benchmarks for department research processes as needed.

Campaign Strategy

  • Work with the CDO to manage revenue projection and expense budget, as well as pledges and pledge fulfillments.
  • Work with CDO to plan and execute major gifts campaigns.

Events

  • Work with the Communications Manager and Mid-Level Gifts Officer to strategize and help execute cultivation events for major donors and prospects.
  • Be a visible presence at development department special events, such as major donor cultivation events and fundraisers.

Volunteer Liaison

  • Work collaboratively with the Volunteer Manager to ensure that volunteer opportunities meet the needs and expectations of current and prospective donors, while serving the immediate needs of JVS.
  • Serve as primary point of contact for corporate groups interested in connecting with JVS through volunteering.
  • Create feedback and improvement loop with all volunteer groups with a goal of ensuring positive experience, continued engagement, and moves management of volunteers toward making a financial commitment to JVS where and when possible.

Planned Giving

  • Working with the Chief Development Officer, develop a strategy for outreach to and stewardship of planned giving prospects and donors.
  • Develop all print and web-based supporting materials for planned giving program.

Additional Functions

  • Supervise the Mid-Level Gifts Officer
  • Manage Major Gifts Task Force in collaboration with the CDO
  • Manage Resource Development Committee with the Mid-Level Gifts Officer
  • Provide analysis and recommendations based on reporting.
  • Provide detailed prospect reports for solicitors.
  • Other duties as assigned.

POSITION REQUIREMENTS

  • Bachelor’s Degree or equivalent experience plus a minimum of 5-10 years (direct or equivalent) experience managing high level donor relationships with demonstrated success in closing gifts of $10,000 and above.
  • Ability to conceive, plan, and execute a major gifts program, including annual giving, special events, and special projects/campaigns.
  • Excellent grasp of Salesforce database software.
  • Willingness to be hands-on in a role that is demanding and requires a high level of energy and professionalism.
  • High level proficiency with Microsoft Office, including Teams, Word, and Excel, and a working knowledge of search functions for donor research purposes.
  • Superior interpersonal skills and ability to communicate professionally with a culturally diverse group of volunteers, co-workers, and donors.
  • Excellent organizational and project management skills and ability to prioritize workload in a timely manner to complete assignments with many deadlines and competing requirements.
  • Ability to work nights and weekends as needed.
  • Ability to pass a criminal background check.

JVS COMMITMENT:

JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities.  By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

ADDITIONAL INFORMATION:

JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

M/F/V/DV

TO APPLY: 

JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the Major Gifts Officer. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com

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New Search: Director of People and Culture with Volunteer Lawyers Project

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Executive Search Boston

Pillar Search and HR Consulting is proud to partner with Boston-based Volunteer Lawyers Project in their search for a Director of People and Culture. The ideal candidate is a Human Resources leader with proven experience in Human Resources and promoting DEI initiatives, and an interest in helping Volunteer Lawyer’s Project to advance their mission of increasing access to justice by delivering high quality pro bono civil legal services to eligible clients in the Greater Boston area.

Pillar Search & HR Consulting

POSITION: Director of People and Culture

DAYS/HOURS: Monday – Friday, 8:30 AM- 4:30 PM with one unpaid hour for lunch

REPORTS TO: Executive Director

LOCATION: Remote and 7 Winthrop Square, Floor 2, Boston, MA 02110

STATUS: Exempt

SALARY: $100,000

SUMMARY OF POSITION: 

Volunteer Lawyers Project (VLP) has grown in the last several years. Since 2015, the organization has seen an increase in the number of employees from fewer than 20 to more than 40. The organization’s human resources management function has historically been combined with finance and administration.  With the organization’s substantial growth, VLP has determined a need for a dedicated human resources professional.

The Director of People and Culture will manage all aspects of the organization’s human resources function, including hiring practices, recruitment, employee retention, organizational and professional development strategies. The Director will partner strategically with VLP’s leadership team to shape employee relations strategies and practices and ensure appropriate employee development and opportunities for advancement. The Director will assess organizational needs, and champion, promote, and continue to guide Diversity, Equity, and Inclusion (DEI) processes and initiatives.

Candidate must be able to commute into the office when we return to in-person operations and must have access to a secure internet connection.

ESSENTIAL FUNCTIONS, INCLUDING BUT NOT LIMITED TO:

  • Serve as the DEI subject matter expert on internal and external best practices and lead the culture change
  • Lead the development, implementation, and evolution of DEI initiatives across the organization
  • Manage organizational hiring practices, recruitment, and employee retention
  • Manage training and development, compensation, and employee benefits programs
  • Oversee performance evaluations to ensure merit-based, equitable compensation
  • Serve on the DEI Committee as the liaison between staff and DEI efforts
  • Develop and deliver content for diversity and inclusion education programs that will drive culture change
  • Develop metrics and reporting mechanisms to effectively measure, track and report progress to goals
  • Plan, organize, and implement various diversity outreach efforts and strategies
  • Manage onboarding and offboarding employees, including reference checks, new employee orientation, exit interviews, and ensuring appropriate coordination of continuing benefits
  • Manage hiring committees to ensure compliance with approved hiring process and attention to DEI
  • Manage communication of DEI content for VLP materials (website, recruiting materials, etc.)
  • Develop and foster positive relationships across the organization
  • Serve as reporting person for staff concerns, specifically related to DEI, hiring, or other related issues
  • Develop restorative conflict resolution process and other organizational processes, as determined necessary
  • Manage staff professional development programand make budgetary recommendations to the Executive Director for employee investment
  • Other program duties as needed or assigned by the Executive Director

REQUIRED EDUCATION/TRAINING/KNOWLEDGE:

  • Bachelor’s Degree
  • 8-10+ years of leadership and management experience in HR, DEI, consulting, or related functions, with a demonstrated success designing and delivering DEI programs
  • Comprehensive knowledge of human resources management
  • Extensive understanding of Diversity, Equity, and Inclusion practices
  • Experience with HR compliance and employment laws
  • Experience designing and/or managing internal grievance programs
  • Experience with progressive discipline and termination of employees

PREFERRED EDUCATION/TRAINING/KNOWLEDGE:

  • SHRM (Society for Human Resources Management) Certification
  • Certification in Mediation
  • Law degree from an accredited law school and admission to state bar

REQUIRED MENTAL/PHYSICAL ABILITIES/SKILLS:

  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Strong facilitation and presentation skills
  • Strong organizational and time management skills
  • Ability to manage stress and identify self-care as needed
  • Ability to balance multiple objectives
  • Ability to make informed decisions

Volunteer Lawyers Project is committed to a diverse work environment and is proud to be an Equal Opportunity Employer. Their ideal candidates is respectful of an inclusive work environment. VLP strives to ensure that those working in the organization reflect the diversity of the communities they serve. VLP encourages applicants from a broad spectrum of backgrounds to apply for positions.

Volunteer Lawyers Project has partnered with Pillar Search & HR Consulting on the Director of People and Culture search. Please submit your resume and cover letter (required) in confidence to Cindy Joyce at cindy@pillarsearch.com.

ABOUT PILLAR SEARCH & HR CONSULTING:  

A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations across the country, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization.

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Pro Bono Posting: Director, Strategic Business Development with the Initiative for a Competitive Inner City, a Boston Nonprofit Organization

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Background 
The Initiative for a Competitive Inner City (ICIC) is a national non-profit organization founded in 1994 by Harvard Business School Professor Michael Porter to promote economic development in America’s inner cities through private sector engagement that leads to job, income and wealth creation for local residents. ICIC brings together business and civic leaders to drive innovation and action, transform thinking, and accelerate inner city business growth. At ICIC, you will work with talented, creative and committed professionals in a collaborative culture dedicated to excellence and innovation.

 

Position Summary
ICIC is seeking an experienced professional who will report directly to the CEO and work closely with the management team to attract new partnerships, cultivate and strengthen external relationships, manage a business development portfolio, and create and execute a business development plan.

 

Duties and Responsibilities 

  • Provide strategic support to the CEO for the design and continuous refinement of both annual and long-term development plans, comprised of diverse revenue sources, including foundation grants, major gifts, corporate sponsorship, and annual and multi-year donations. 
  • Oversee local and national prospect management from identification to stewardship; personally build appropriate relationships with individuals and institutions (foundations, corporations, anchors, etc.), that result in meaningful levels of support for existing programs, new initiatives, and innovation efforts. 
  • Actively research and identify new grant opportunities that meet the funding needs of the organization; manage the grant application process for all of ICIC’s proposals and reports annually. 
  • Establish clear, realistic, transparent and accountable fundraising success metrics; monitor performance and provide timely and accurate projections for budgetary and financial reports to the CEO and Board of Directors on all fundraising activities.
  • Gain first-hand knowledge of ICIC’s research and advisory content and programmatic work in order to understand and articulate the activities, stories, and impact of ICIC’s work. 
  • Lead the creation and execution of marketing strategies and materials to support development efforts. 
  • Select and manage opportunities for the CEO and senior leadership to participate as thought leaders in media (publications/interviews), events, conference presentations and similar settings. 
  • Serve as a key member of the senior executive team, contributing to overall organizational goals and representing the priorities of the development function.
  • Continually evaluate, refine and/or redesign fundraising systems, practices and policies in order to support fundraising efforts; maintain high functioning infrastructure for pipeline development and tracking, grant reporting, list management, and overall donor outreach and engagement. 
  • Hire, train and coach staff to ensure talents are matched to roles and assignments in ways that set the team up for success and maximize high-performance; introduce and maintain development and fundraising best practices through ongoing professional development for team members. 
  • Collaborate across ICIC programs, convenings and initiatives to support ICIC’s strategic goals and general operations.

Qualifications Desired
The successful candidate is a self-motivated, dynamic, collaborative leader who is also a strong project manager.   This person must be comfortable interacting with people at all levels of an organization and influencing decisions at a high level.

  • Significant experience leading successful business development or fundraising functions including individual and institutional strategies.
  • Experience raising funds for a complex multi-program organization is a plus.
  • Understanding of economic development and small business issues.
  • Experience addressing multiple constituents’ needs across projects and/or programs at the same time.
  • Proven success in building and maintaining client relationships.
  • Demonstrated ability to solve problems and think strategically while executing tactically.
  • Ability to manage and execute projects and multiple tasks and flexibility with changing priorities.
  • Ability to innovate, develop new approaches, and drive creativity and inventiveness within the organization’s fundraising efforts.
  • Ability to work well with a team as well as individually.
  • Outstanding interpersonal skills and written and verbal communication skills.
  • Strong planning, organizational and self-management skills and attention to detail.
  • Ability to travel up to 20% of the time.
  • Bachelor’s degree or equivalent experience required. An advanced degree in business, marketing, or similar field preferred.

 

ICIC is an equal opportunity employer. This position is a full-time position working out of ICIC’s office in Roxbury, near downtown Boston, reporting to the CEO.
Please submit your resume and cover letter to Matt Camp at icicresumes@gmail.com. No calls please.