New Search! Vice President of Programs and Services at the Cooperative for Human Services

Are you a nonprofit program leader with a passion for what’s possible for those with intellectual and related disabilities? This may be the ideal opportunity for you!

About the Cooperative for Human Services, Inc.

Founded in 1981 with headquarters in Lexington, MA, the Cooperative for Human Services Inc. (CHS) is a multi-service organization that provides residential services, independent living supports, and guardianship services for people with intellectual and other related disabilities. Their mission is to empower, support, and expand the knowledge, skill, and natural capacities of the people they serve to direct and live full and meaningful lives within their community.

CHS has a mission to fulfill – to ensure that every person with special needs served by them lives a truly happy and fulfilling life and is a respected citizen of the community.

Learn more about this amazing organization at https://cooperativeforhs.org.

About This Opportunity

Reporting to the CEO, the Vice President of Programs and Services has overall strategic and operational responsibility for all CHS residential and individual supports programs and service areas. The Vice President of Programs and Services is responsible for building a strong team, fostering an organizational culture of accountability, strengthening programs and services, and ensuring an impact is made in the communities that CHS serves. The Vice President of Programs and Services will embody and emulate the organization’s mission, vision, and values through daily hands-on engagement with individuals served, employees, and the management team.

The Vice President of Programs and Services will develop a deep knowledge of each functional area’s projects, program operations, and business plans. Initially, the focus will be on the following areas: programmatic leadership and oversight, operational processes and efficiencies, regulatory compliance, service quality excellence.

The Vice President of Programs and Services will demonstrate a consistent quality of problem-solving, communications, attention to detail and creative use of resources. In this role, the incumbent will develop, coach, and retain high performance team members, empowering them to elevate their level of responsibility, span of control, and performance. The Vice President of Programs and Services will provide effective and thoughtful leadership by building strong relationships with stakeholders at all levels of the organization including individuals, families, community partners, volunteers, and Commonwealth entities while continually reinforcing CHS’s mission, vision, and values.

As a member of the senior leadership team, the Vice President of Programs and Services is a key internal liaison between service types, Programs, Finance, Operations, Funder Stakeholders and Employee Relations.

Essential Job Activities and Responsibilities

The Vice President of Programs and Services must be thoroughly committed to the organization’s strategy and mission to support people with disabilities and have a strong desire to provide community service as well as be able to fulfill all of the elements of the responsibilities in this role to the highest standard, while utilizing hands on approach and be able to work well with colleagues in a high energy and collaborative work environment.

They will have the following responsibilities under the direction of the CEO and in collaboration with other senior leadership team members and their staff, including:

Strategic Plan Implementation:

  • Contribute to developing the organization’s strategic vision and implement the strategic plan’s components related to Programs and Services.
  • Ensure programmatic needs such as staffing, training, space, infrastructure and systems are met to more effectively carry out the CHS mission with a focus on continual quality improvement.

Program Oversight and Operations:

  • Strengthen programmatic policies, processes and infrastructure as needed.
  • Through effective communication, create clear program goals and drive to completion.
  • Lead the organization through its license and re-certification processes with the Commonwealth of Massachusetts.

Program Impact & Evaluation:

  • Evaluate programs based upon data collection and analysis to strengthen program service quality, identify trends and organizational gaps, and develop plans that address needs.
  • Work closely with the Chief Financial Officer and Director of Clinical Supports in developing the programmatic contracts with the Commonwealth and associated budgets annually and as needed.

Knowledge Management:

  • Develop the necessary systems, tools and processes to better support collection, facilitation and dissemination of knowledge generated by each service area to various stakeholder groups.
  • Leverage key project outcomes, learnings, and/or enhanced policies for maximum impact to deepen community ties, partnerships and stakeholder relationships.
  • Work collaboratively with other Senior Management to develop effective cross-functional initiatives and positive outcomes.
  • Remain informed of best practices on administration, programs, organization culture, and capacity building.
  • Stay up to date on requirements imposed by Federal and State regulators as it relates to CHS licensure and contracts.

Management:

  • Direct reports currently include the Director of Residential Services, Director of Residential & Supported Living, Director of Individual Supports
  • Collaborate with the CEO & Director of Human Resources in the development of strategies for successful outcomes ahead of union grievances, negotiations and bargaining.
  • Development and management of a strong program team.
  • Coach employees to success.

Internal/External Relationships:

  • Internally, develop and maintain strong, positive working relationships with employees from all departments within the organization.
  • Externally, develop and maintain strong, positive relationships with the individuals served by CHS, their family members/guardians, DDS, service providers, other stakeholders, community members, and others.

Working Conditions

  • Varied and flexible to include office conditions (telephone, computer, etc.), external agencies/ businesses, at the location where the individual is receiving services (homes of the person served, etc.); in local community groups, etc.
  • Local travel to CHS sites required.

Physical & Mental Requirements

  • Ability to deal with a wide range of intellectual problems and practical problems.
  • Ability to utilize excellent judgment in developing sound solutions.
  • Combination of sitting, standing, and walking.
  • Able to lift up to 30 pounds.
  • Ability to successfully perform the essential functions of the position with reasonable accommodations considered to enable individuals with disabilities to perform the essential functions.

Education & Experience Qualifications

  • A minimum of 15 years of non-profit professional /leadership expertise in programs, ideally with organizations serving people with developmental disabilities.
  • Graduate Degree in related human services field preferred.
  • Prior management experience and demonstrated leadership skills. Strong emotional intelligence and the ability to exercise good judgment, maintain discretion, and confidentiality as needed.
  • Self-motivated, results driven, detail oriented, and adaptable. Strong problem-solving and decision-making skills, including the ability to influence, engage, motivate, and lead others to new levels of effectiveness and programmatic impact.
  • Hands-on approach in successfully leading a variety of strategic initiatives.
  • Proven track record of effectively leading performance-based and outcome-based, programs and/or services of varying complexity.
  • Knowledge of community-based supports.
  • Strong fiscal budget management.
  • Successful implementation of regulatory standards and the related licensing process required.
  • Valid Massachusetts/Maine/New Hampshire/Rhode Island driver’s license, and clean driving record required.
  • Ability to travel to local CHS locations.
  • Experience in a union environment is helpful, though not required.
  • Demonstrates a high degree of organizational skill and time management for multiple competing priorities.
  • Exceptional communication (verbal & written) and presentation skills with the ability to effectively interface with all levels of management, staff, external stakeholders and solution focused problem-solving skills.
  • Ability to understand and comply with multiple regulatory requirements.
  • Superior project management, organizational, delegation skills.
  • Demonstrated commitment and sensitivity to diversity issues. Comfortable working in multicultural environments.
  • Proficiency using Google Workspace including (Word, Excel, PowerPoint),

Compensation

The salary range for this position is $175,000-$200,000 and organization vehicle provided.

To Be Considered for This Exciting Opportunity

Cooperative for Human Services has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the new Vice President of Programs and Services. Interested candidates are encouraged to submit both a cover letter and resume by email to jobs@pillarsearch.com.

Search Success! Liz Sandblom Joins The Arc of the South Shore as CEO!

The Arc of the South Shore and Pillar Search & HR Consulting are pleased to announce, following a very competitive search, the appointment of Liz Sandblom to the position of CEO. Liz joined the organization on February 3, 2025.

Reporting to the Board of Directors, Liz will provide leadership, direction and strategic oversight focused on the achievement of agency goals and objectives. She will be responsible for the development, implementation and execution of policies and programs intended to improve the general welfare of all persons with intellectual and developmental disabilities and the continued success of The Arc of the South Shore.

In accepting this position, Liz shared, “I’m thrilled and honored to accept the position of CEO at the Arc of the South Shore.  To have the opportunity to step into this next chapter of my career in the community I have lived my whole life in is truly an honor.  I am looking forward to contributing to the Arc of the South Shore’s work and ongoing success”.

Liz has dedicated her career to advocating for and empowering individuals with intellectual and developmental disabilities and the organizations that serve them. She joins The Arc of the South Shore from the Commonwealth of Massachusetts, where she most recently served as Deputy Assistant Commissioner. In that role, Liz oversaw a team of employees dedicated to supporting individuals with Intellectual and Developmental Disabilities to fulfill their vision of living their best lives, fostering partnerships with organizations that provided much-needed services and opportunities, and enhancing service delivery through a self-directed program that individuals had the ability to create and direct their individual service needs. Liz is a graduate of Northeastern University, where she majored in Psychology. She has served on the board of Nurses Care for Haitian Children, where she was a member of the fundraising committee, and has been a volunteer mentor.

About The Arc of the South Shore: Since 1951, The Arc of the South Shore has helped more than 100,000 individuals with intellectual and developmental disabilities, including Autism, live their best lives and achieve high-quality outcomes. Their mission is to empower families and individuals of all ages with disabilities to reach their fullest potential. With the support of their partners, they ensure that people with disabilities live healthy, safe, independent, and empowered lives. The Arc of the South Shore is $16M in operating budget, 200 employees, and hundreds of dedicated volunteers operating in 10 facilities across the south shore. Their primary service areas include Braintree, Cohasset, Hingham, Hull, Milton, Norwell, Quincy, Randolph, Scituate, and Weymouth; they also have a presence throughout Greater Southeastern Massachusetts. For more information about The Arc of the South Shore, please visit their website.   

About Pillar Search & HR Consulting: A woman-owned business based in Boston and working nationwide, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and the boards of directors to hire and develop the very best talent. Pillar’s founder, Cindy Joyce, is a Certified Diversity Recruiter. For more information about Pillar, please visit Pillar’s website

Search Success! Courtney Spellacy Joins Sandy Hook Promise as Chief Development Officer!

Sandy Hook Promise and Pillar Search & HR Consulting are excited to announce that, following an extensive and competitive candidate search, Courtney Spellacy has joined as Chief Development Officer.

Reporting to Sandy Hook Promise’s Co-Founder and Co-CEO, Nicole Hockley, Courtney will set strategy for and execute fundraising strategies across giving channels including individual major giving, corporate, foundations, events and government funding, driving efforts to grow all giving channels nationally and develop strategies to expand into new giving channels while maintaining and strengthening relationships with all existing supporters. A member of the executive leadership team, she will have a vital role in driving Sandy Hook Promise’s mission and ensure support for the organization’s strategic growth to expand program reach and effectiveness.

Courtney brings over 20 years of fundraising experience with expertise in strategic planning, relationship management, and optimizing development processes. Most recently, Courtney served as the Vice President of Development with Lawyers’​ Committee for Civil Rights, where she was a member of the Executive Team, spearheaded a significant campaign, drove record-breaking annual results, and diversified revenue across all fundraising categories. Prior, Courtney was with the ACLU, where she was the Deputy Director and Chief Development Officer of ACLU of Massachusetts, Director of Philanthropy with ACLU of Southern California, and Director of Philanthropy with ACLU of Arizona.

Courtney earned her master’s degree in international peace and conflict resolution from American University, where she also earned her bachelor’s degree in international affairs. 

Courtney shared, “I am deeply honored to join Sandy Hook Promise in its mission to prevent gun violence and create safer communities. I look forward to working with supporters who want to help fuel program and policy efforts across this country. I look forward to working with supporters who want to help fuel program and policy efforts across the country. Gun violence is not inevitable, it is preventable. I am eager to work with all who want to be part of Sandy Hook’s Promise.  

About Sandy Hook Promise: Sandy Hook Promise is a nonpartisan organization that was founded and led by several family members whose loved ones were killed in the tragic mass shooting at Sandy Hook Elementary School in Newtown, Connecticut, on December 14, 2012. Sandy Hook Promise is dedicated to preventing gun violence and creating a culture of inclusivity, safety, respect, and kindness in schools and communities across the United States.

Sandy Hook Promise Foundation is a 501(c)(3) that offers a range of evidence-informed programs and initiatives designed to empower youth, educators, and community members to recognize the signs preceding violence and to take steps to prevent it. Their programs include educational resources for schools, youth leadership programs, and community-based campaigns to raise awareness of the impacts of gun violence.

Sandy Hook Promise Action Fund is a 501(c)(4) that champions a holistic policy platform that promotes gun safety, youth mental health, and violence prevention education. The organization works at the state and federal level to pass nonpartisan legislation through inclusive partnerships, diverse grassroots education, and community mobilization.

Through its work, Sandy Hook Promise aims to build a movement of individuals and organizations committed to promoting gun safety, mental health awareness, and social and emotional learning. The organization has received widespread support from educators, parents, and lawmakers, as well as celebrities and public figures, and continues to play a vital role in the national conversation around gun violence prevention.

Learn more about Sandy Hook Promise here.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

Search Success! Anita Issar Joins Sandy Hook Promise as Vice President of Marketing

Sandy Hook Promise and Pillar Search & HR Consulting are excited to announce that, following an extensive and competitive candidate search, Anita Issar has joined as Vice President of Marketing.

Reporting to Sandy Hook Promise’s Chief Operating Officer, Dawn Lyons, Anita will oversee the development, planning and execution of all SHP brand marketing, internal and external communications, media and public relations, web content and digital marketing management, social media, collateral creation, and graphic design. She will strengthen thought leadership and awareness across a range of audiences and ensure consistency in messaging across all touchpoints, internally and externally.   A member of the leadership team, Anita will have a vital role in driving Sandy Hook Promise’s mission and ensure support for the organization’s strategic growth to expand program reach and effectiveness.

Anita is a strategic marketing executive who brings deep experience in brand management, strategy, innovation, and omnichannel marketing across FMCG and mission-driven organizations. Most recently, Anita served as the Vice President of Marketing and Communications of Bowery Residents’ Committee, one of the largest providers of programs and services for individuals experiencing homelessness in NYC. Prior, Anita spent over a decade in marketing leadership roles at PepsiCo including leading global brand management of billion-dollar brands Pepsi Zero and Diet Pepsi, global innovation of PepsiCo’s core carbonated soft drink franchise, and omnichannel marketing of the North American beverage portfolio, including Gatorade, Starbucks, and Mtn Dew, with retail giants Walmart and Target.

Anita earned her MBA with a concentration in marketing from Columbia Business School, and her Bachelor’s Degree in biology from New York University.

Says Anita, “I am honored to join the talented team of Sandy Hook Promise to build upon their vital work of educating and empowering youth and adults to prevent violence in schools, homes, and communities.”

About Sandy Hook Promise: Sandy Hook Promise is a nonpartisan organization that was founded and led by several family members whose loved ones were killed in the tragic mass shooting at Sandy Hook Elementary School in Newtown, Connecticut, on December 14, 2012. Sandy Hook Promise is dedicated to preventing gun violence and creating a culture of inclusivity, safety, respect, and kindness in schools and communities across the United States.

Sandy Hook Promise Foundation is a 501(c)(3) that offers a range of evidence-informed programs and initiatives designed to empower youth, educators, and community members to recognize the signs preceding violence and to take steps to prevent it. Their programs include educational resources for schools, youth leadership programs, and community-based campaigns to raise awareness of the impacts of gun violence.

Sandy Hook Promise Action Fund is a 501(c)(4) that champions a holistic policy platform that promotes gun safety, youth mental health, and violence prevention education. The organization works at the state and federal level to pass nonpartisan legislation through inclusive partnerships, diverse grassroots education, and community mobilization.

Through its work, Sandy Hook Promise aims to build a movement of individuals and organizations committed to promoting gun safety, mental health awareness, and social and emotional learning. The organization has received widespread support from educators, parents, and lawmakers, as well as celebrities and public figures, and continues to play a vital role in the national conversation around gun violence prevention.

Learn more about Sandy Hook Promise here.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

Search Success! Tom Janenda Joins Maine Community Foundation as Vice President of Communications and Marketing

Maine Community Foundation (MaineCF) and Pillar Search & HR Consulting are pleased to announce the appointment of Tom Janenda to the position of Vice President of Communications and Marketing.

Tom has decades of experience as a senior communications strategist and leader nationally and statewide in Maine. He served as Deputy White House Communications Director under President Clinton and has led communications in values based, mission driven organizations across the business, political, advocacy, and not-for-profit sectors. Tom brings strong relationships in all those sectors plus a passion for economic opportunity, conservation and climate resilience, and equity including Wabanaki sovereignty.

With deep family roots in rural Maine, including a potato farm in Patten and a pharmacy in Old Town, he was happy to finally move to Maine in 2003 to lead communications at Tom’s of Maine.

As Vice President of Communications and Marketing, Tom will join MaineCF’s senior leadership team and will develop and oversee the implementation of comprehensive communications and marketing strategies that enhance the Foundation’s visibility, brand, and impact among target audiences including donors, prospects, and community/opinion leaders across sectors.

In accepting this position, Tom said, “For over 40 years Maine Community Foundation has brought people and resources together to build a better Maine. I am excited to join this exceptional team as it builds on that record of community leadership to make significant, widely shared, and lasting positive impact on the critical issues facing Maine communities today.”

He will be based out of MaineCF’s Ellsworth office.

About MaineCF: Founded in 1983, MaineCF brings people and resources together to build a better Maine through strategic giving, community leadership, personalized service, local expertise and strong investments. They offer a range of giving options tailored to fit each donor’s financial means and charitable objectives. Their staff provides personalized service, community leadership, and a deep understanding of local issues. To learn more about MaineCF, please visit https://www.mainecf.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and the boards of directors to hire and develop the very best talent. Pillar’s founder, Cindy Joyce, is a Certified Diversity Recruiter. For more information about Pillar, please visit www.pillarsearch.com

New Search! Chief Community Officer with the B.A.A.!

CHIEF COMMUNITY OFFICER

Pillar Search & HR Consulting is honored to continue its partnership with the Boston Athletic Association (B.A.A.) on the search for the B.A.A.’s new Chief Community Officer. This is an outstanding opportunity for a Boston-area community builder and leader.

ABOUT BOSTON ATHLETIC ASSOCIATION

The B.A.A. is a non-profit organization with a mission to promote a healthy lifestyle through sports, especially running. The B.A.A. is committed to a world where all people can access and benefit from running and an active lifestyle. The B.A.A. advances its mission and vision by organizing mass-participatory running events such as the Boston Marathon, creating or supporting community fitness events, and sponsoring a running club that serves the greater Boston area.

ABOUT THE ROLE

Reporting to the CEO and serving on the organization’s leadership team, the Chief Community Officer will guide the B.A.A.’s community work to facilitate meaningful engagement and impact aligned with the organization’s mission and vision. They will collaborate internally and externally to lead the planning and execution of a successful, cohesive strategy; cultivating and establishing partnerships with diverse groups across all of their communities, including those who are underrepresented at B.A.A. events and the industry overall, while building trust and alignment toward a shared vision of equitable access and participation in our sport.

RESPONSIBILITIES

  • Lead the community function at the B.A.A. and partner with other organizational leads to ensure the community strategy is embedded appropriately in all that they do. Help all staff understand this important piece of the organization’s work and how they can contribute to it.
  • Create and advance an inclusive community strategy and related programming across functions, in alignment with the B.A.A.’s mission, vision, and strategic priorities; gathering input and evolving the strategy, as appropriate.
  • Reach community members throughout Boston, the various cities and towns on and surrounding the Boston Marathon course, and beyond, through culturally competent and authentic ways.
  • Establish metrics for community work, monitor implementation and evaluate results of strategy and standard operating procedures. Support the creation and delivery of community impact reporting.
  • Serve as a primary contact, representative, and liaison for B.A.A. community actions / strategy with internal and external stakeholders. Play a leading role in community initiatives, and support community discussions and crisis management, as appropriate.
  • Explore, pilot, and implement new ways to partner with community organizations and partners.
  • Ensure there is an effective process to gather and utilize feedback from community organizations and partners.
  • Support and oversee community building through sport, e.g., by including, empowering, and celebrating people around their own health and wellness.
  • Oversee the effective management of and outcomes associated with the B.A.A. Volunteer Program, which is composed of 10,500 volunteers annually, and one of their larger communities. Support the internal staff members managing this program.
  • Sponsor the Head of Public Relations, overseeing the PR strategy, program and storytelling. Proactively create a productive image for the B.A.A., its work and its vision; ensuring that community engagement work is effectively shared externally.
  • Collaborate with the leadership team to make decisions on behalf of the organization; bring forth and balance your functional area’s needs and agendas, as well as the rest of the organization’s. Serve as an advocate and leader for the B.A.A. as a whole.
  • Champion diversity, equity, inclusion and belonging (DEIB), as is expected of all leadership team members. Develop and achieve measurable functional goals related to DEIB while modeling inclusive behaviors and proactively managing bias.
  • Manage the community function’s budget effectively in partnership with Finance.
  • Support the creation of an updated approach/model to staffing community events.
  • Oversee, coach, and develop B.A.A. staff who support community and volunteer programming and engagement, as well as community and public relations. Directly manage 3 employees in this space.
  • Other related duties as assigned.

WHO WE’RE LOOKING FOR

There are innumerable ways to learn, grow and excel professionally. The B.A.A. knows that people gain skills through a variety of professional, personal, educational, and volunteer experiences. They, along with Pillar Search & HR Consulting, respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.

  • 8 or more years of related work experience in a community (or comparable) role – with a record of achieving strategic outcomes and delivering on an organization’s mission.
  • 10 or more years preferred in the Greater Boston area.
  • Comprehensive knowledge of the communities within the Greater Boston area and their various needs.
  • Passion for health and fitness and promoting active lifestyles through sport.
  • Knowledge and experience of the sport of running preferred.
  • Exceptional relationship management and influencing skills; able to build and maintain relationships with a diverse set of constituents. Skillful organizer who can manage and participate in generative conflict.
  • Strong communication skills; bilingual language abilities a plus.
  • Excellent planning and organizational skills, with an ability to prioritize and support team members with prioritizing effectively.
  • Demonstrated success in setting goals and strategic planning around diversity, equity, inclusion, accessibility and belonging initiatives.
  • History of inspiring others and leading by example. Genuine enthusiasm for meeting, motivating, and involving people in community activities.
  • Proficient in Microsoft 365 tools, including Outlook, Excel, Word, and PowerPoint. Experience in Salesforce a plus.
  • Flexibility to attend night and weekend events.

WORK EXPECTATIONS AT B.A.A

The B.A.A. is a hands-on team and seek employees who are passionate about our work and service to their community. The Chief Community Officer is a 40 hours/week, exempt position. The role will require flexibility to work on some weekends and evenings in order to be present within communities and at events. Additionally, there will be longer work hours surrounding B.A.A. race events. Limited local travel required.

COMPENSATION & BENEFITS

The salary range is competitive and commensurate with lived and professional experience. The B.A.A. will promote your professional growth and development by providing access to:

  • Competitive health & dental insurance plans
  • Life insurance, short term, and long-term disability plans funded 100% by the B.A.A.
  • 401(k) matching dollar-for-dollar up to 4% after one year of service, elective deferrals may begin upon hire
  • An annual allotment of professional development funding (up to $2,000 per calendar year)
  • Paid vacation based on years of service
  • 11 paid holidays, 9 scheduled and 2 floating

HOW TO APPLY

To apply to this position, please prepare a resume and cover letter to the attention of the B.A.A. Human Resources team and submit your materials to Cindy Joyce of Pillar Search & HR Consulting at jobs@pillarsearch.com.

Please note that, due to the high volume of resumes received for this role, phone calls are not accepted, and Pillar is unable to have informational calls about the role. Only those candidates selected to move forward will be scheduled for introductory calls as part of the recruiting process.

The B.A.A. is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status or any other status protected by applicable law.

About Pillar Search & HR Consulting:  A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and the boards of directors to hire and develop the very best talent across all functional areas of the organization. Pillar’s Founder, Cindy Joyce, is a Certified Diversity Recruiter. For more information, please visit www.pillarsearch.com.

New Search! CEO with The Arc of the South Shore

The Arc of the South Shore has partnered with Pillar Search & HR Consulting on the search for their new CEO. This is an outstanding opportunity for an experienced nonprofit executive who is a tireless advocate for persons with intellectual and developmental disabilities. This position is based in Hingham, MA.

About The Arc of the South Shore:

Since 1951, The Arc of the South Shore has helped more than 100,000 individuals with intellectual and developmental disabilities, including Autism, live their best lives and achieve high-quality outcomes. Their mission is to empower families and individuals of all ages with disabilities to reach their fullest potential. With the support of their partners, they ensure that people with disabilities live healthy, safe, independent, and empowered lives. The Arc of the South Shore is $16M in operating budget, 200 employees, and hundreds of dedicated volunteers operating in 10 facilities across the south shore. Their primary service areas include Braintree, Cohasset, Hingham, Hull, Milton, Norwell, Quincy, Randolph, Scituate, and Weymouth; they also have a presence throughout Greater Southeastern Massachusetts.  Learn more about The Arc of the South Shore here.

About the Opportunity:

The Chief Executive Officer (CEO) reports to the Board of Directors and provides leadership, direction and oversight focused on the achievement of agency goals and objectives. The CEO oversees all aspects of the agency’s business and finances including all business operations, human resource management, negotiations with funding sources, program management, regulatory compliance, fundraising, public relations, information technology and property management. The CEO will provide the leadership and executive management necessary to ensure the organization has proper operational controls, administration and reporting procedures, and complies with applicable state, federal and local laws and regulations.

The CEO is responsible for the development, implementation and execution of policies and programs intended to improve the general welfare of all persons with intellectual and developmental disabilities. The CEO leads the planning, organizing, directing and coordination of staff programs and activities ensuring that objectives, goals, and the needs of the agency are successfully met, maintain effective relationships within the agency and with other organizations, both public and private, ensures that the needs of the individuals it serves are  met/exceeded, and that the organization is managed and operating in in accordance with the policies and objectives of the organization. n They will foster economical, productive performance, forward-looking programming, and continued growth of the agency.

The CEO manages the Executive Team, including the Chief Financial Officer, Chief Human Resources Officer, Chief Strategy and Engagement Officer, Chief Clinical Officer, Chief Program Officer, and consultants, when applicable, for potential programs and operational areas.

Essential Functions

General Responsibilities

  • Provides and demonstrates day to day leadership and management that exemplify the mission and core values of the agency.
  • Directs and oversees all aspects of the agency’s business and financial well-being to achieve stated goals and objectives while ensuring compliance and adherence with financial policies and procedures, maintaining internal fiscal control and monitoring the annual budget.
  • Spearheads development, communication and implementation of effective growth strategies and processes including workforce expansion and professional development, capital planning expenditures, and the development and implementation of new programs and services to meet emerging needs while ensuring that all business solutions are aligned with the agency’s mission and strategic plan.
  • Leads contract negotiations with local, state, and federal entities, and subcontracts/ services agreements with provider partners and managed care
  • Oversees the development, implementation and ongoing management of an internal quality enhancement process and ensures compliance with all applicable regulatory standards.
  • Facilitates the ongoing development, review and monitoring of current policies, practices and procedures utilized in the delivery of services.
  • Plan, recommend (to the Board) and implement additional programs
  • Oversees a comprehensive fundraising strategy while also building and cultivating relationships with current and potential corporate, institutional, and individual donors to ensure ongoing support for the organization and programs.
  • Ensures that the organization and its mission, programs and services are consistently presented in a strong positive manner to all relevant stakeholders.
  • Provide ongoing updates to the Board of Directors on all important factors influencing the broad activities and outcomes of the agency.
  • Spearhead continued enhancement, development, communication, and execution of The Arc of the South Shore’s organizational strategies, ensuring the direction set by the Board is being followed and aligned with mission-driven outcomes.
  • In partnership with the Board, oversee development and implementation of a strategic budget that advances the organizational mission.
  • Provide the necessary staff support to The Arc of the South Shore’s Board and committees to enable them to work at optimum capacity.
  • A visible leader who takes interest and active participation in the agency’s activities and programs.

Advocacy

  • Direct efforts to enhance the visibility and presence of The Arc of the South Shore and its programs within the community and to increase public knowledge concerning the needs, rights, and abilities of citizens with intellectual and developmental disabilities.
  • Direct the agency in its response to unmet needs and coordinate new initiatives forwarded by The Arc of the South Shore.
  • Lead the agency in developing projects that will assist in expanding its services to citizens with intellectual and developmental disabilities and aid other community agencies in developing needed services for individuals with intellectual and developmental disabilities.
  • Establish a sound organizational network within the agency to enable the organization to meet broad advocacy responsibilities.

People and Culture Management

  • Motivates and leads a high-performing executive and senior management team, providing direct leadership to all senior staff for the agency’s major program and operational areas, including Residential, Early Intervention, Adult Family Care, Autism Resource Center, Community Based Day Supports, Employment, Day Habilitation, Personal Care Management, and as well as Fundraising, Finance, Human Resources, Clinical, and Quality Assurance.
  • Provide leadership and management as well as orientation of The Arc of the South Shore ‘s senior staff on agency-wide issues and coordination of interagency activity involving all departments and programs/activities.
  • Ensure agency-wide training objectives and conduct activities involving inter-departmental staff to foster a culture of learning and collaboration

Agency Planning

  • Spearhead the development, communication and implementation of effective growth strategies and processes.
  • Partner with the Executive team and other senior leaders to ensure effective fiscal controls and financial monitoring; build relationships with potential funders and business partners to advance the collective work.
  • Monitor agency’s direct service programs to evaluate the program’s compliance with The Arc of the South Shore’s mission and philosophy.
  • Establish, with the Board and Executive team, the agency planning process, to ensure the agency establishes near- and long-term goals, objectives and priorities and an agency-wide strategic plan. Evaluate these plans on a regular basis to ensure progress and evaluate outcomes.

Liaison

  • Promote and maintain positive relationships with local and state officials, agency heads, community partners and stakeholders involved in direct or indirect service for people with intellectual and developmental disabilities. Ensure the promotion of community program development.
  • Participate in professional membership organizations, community and state planning benefiting citizens with intellectual and developmental disabilities
  • Interpret programs and policies of the agency to other agencies and groups in the community and assume leadership for Partner with nonprofits and community partners to build awareness and understanding of people with intellectual and developmental disabilities.

Competencies

  • Mission-driven leadership
  • Strategic vision and planning
  • Financial stewardship
  • Program development and impact measurement
  • People and culture management
  • Fundraising and resource development
  • Stakeholder engagement and relationship management

Qualifications

  • Master’s degree in a relevant human service, social work, psychology, public health administration or related field (preferred) plus 10-15 years of relevant experience in non-profit management or bachelor’s degree in a relevant field plus 15-20 years of relevant experience in non-profit management desired. At least 10 years of professional experience must be at a leadership level with broad areas of responsibility.
  • The ideal candidate will have deep experience and a successful track record of managing and leading a nonprofit organization with a focus on human services. Experience working with people with intellectual and developmental disabilities, including autism, strongly desired.
  • Demonstrated knowledge of and experience with applicable state and federal regulations, contracting processes, and compliance procedures.
  • Proven experience and ability in the following areas:
    • Administration and fiscal management
    • Strategic planning and management
    • Fundraising
    • Publicity/public relations
    • Advocacy/legislation/liaison with state agencies
    • Program Development
  • Critical thinker with strong decision-making skills
  • Exceptional problem solver, analytical thinker
  • Growth mindset
  • Outstanding written and verbal communication skills
  • A natural relationship builder with both internal team and external stakeholders
  • Player/coach management style with keen interest in helping team members to continuously grow and learn
  • Proven ability to build and promote a strong, positive work culture centered on diversity, equity, and inclusion
  • Relentless pursuit of high-quality care, programs, and services for individuals with intellectual and developmental disabilities (or a similar population).

The CEO role is a full-time, exempt role reporting to the Board of Directors.

The typical work schedule is on-site Monday-Friday, 8:00-5:00. Evening and weekend flexibility will be required for meetings and events. Local travel will be required.

The salary range for this opportunity is $200,000-$225,000 annually.

The Arc of the South Shore is an Equal Employment Opportunity Employer. The Arc of the South Shore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply

The Arc of the South Shore has partnered with Pillar Search & HR Consulting on the CEO search. Please submit your resume and cover letter to jobs@pillarsearch.com. The application deadline is November 1, 2024.

No calls, please.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

 

 

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