The Arc of the South Shore has partnered with Pillar Search & HR Consulting on the search for their new CEO. This is an outstanding opportunity for an experienced nonprofit executive who is a tireless advocate for persons with intellectual and developmental disabilities. This position is based in Hingham, MA.

About The Arc of the South Shore:

Since 1951, The Arc of the South Shore has helped more than 100,000 individuals with intellectual and developmental disabilities, including Autism, live their best lives and achieve high-quality outcomes. Their mission is to empower families and individuals of all ages with disabilities to reach their fullest potential. With the support of their partners, they ensure that people with disabilities live healthy, safe, independent, and empowered lives. The Arc of the South Shore is $16M in operating budget, 200 employees, and hundreds of dedicated volunteers operating in 10 facilities across the south shore. Their primary service areas include Braintree, Cohasset, Hingham, Hull, Milton, Norwell, Quincy, Randolph, Scituate, and Weymouth; they also have a presence throughout Greater Southeastern Massachusetts.  Learn more about The Arc of the South Shore here.

About the Opportunity:

The Chief Executive Officer (CEO) reports to the Board of Directors and provides leadership, direction and oversight focused on the achievement of agency goals and objectives. The CEO oversees all aspects of the agency’s business and finances including all business operations, human resource management, negotiations with funding sources, program management, regulatory compliance, fundraising, public relations, information technology and property management. The CEO will provide the leadership and executive management necessary to ensure the organization has proper operational controls, administration and reporting procedures, and complies with applicable state, federal and local laws and regulations.

The CEO is responsible for the development, implementation and execution of policies and programs intended to improve the general welfare of all persons with intellectual and developmental disabilities. The CEO leads the planning, organizing, directing and coordination of staff programs and activities ensuring that objectives, goals, and the needs of the agency are successfully met, maintain effective relationships within the agency and with other organizations, both public and private, ensures that the needs of the individuals it serves are  met/exceeded, and that the organization is managed and operating in in accordance with the policies and objectives of the organization. n They will foster economical, productive performance, forward-looking programming, and continued growth of the agency.

The CEO manages the Executive Team, including the Chief Financial Officer, Chief Human Resources Officer, Chief Strategy and Engagement Officer, Chief Clinical Officer, Chief Program Officer, and consultants, when applicable, for potential programs and operational areas.

Essential Functions

General Responsibilities

• Provides and demonstrates day to day leadership and management that exemplify the mission and core values of the agency.
• Directs and oversees all aspects of the agency’s business and financial well-being to achieve stated goals and objectives while ensuring compliance and adherence with financial policies and procedures, maintaining internal fiscal control and monitoring the annual budget.
• Spearheads development, communication and implementation of effective growth strategies and processes including workforce expansion and professional development, capital planning expenditures, and the development and implementation of new programs and services to meet emerging needs while ensuring that all business solutions are aligned with the agency’s mission and strategic plan.
• Leads contract negotiations with local, state, and federal entities, and subcontracts/ services agreements with provider partners and managed care
• Oversees the development, implementation and ongoing management of an internal quality enhancement process and ensures compliance with all applicable regulatory standards.
• Facilitates the ongoing development, review and monitoring of current policies, practices and procedures utilized in the delivery of services.
• Plan, recommend (to the Board) and implement additional programs
• Oversees a comprehensive fundraising strategy while also building and cultivating relationships with current and potential corporate, institutional, and individual donors to ensure ongoing support for the organization and programs.
• Ensures that the organization and its mission, programs and services are consistently presented in a strong positive manner to all relevant stakeholders.
• Provide ongoing updates to the Board of Directors on all important factors influencing the broad activities and outcomes of the agency.
• Spearhead continued enhancement, development, communication, and execution of The Arc of the South Shore’s organizational strategies, ensuring the direction set by the Board is being followed and aligned with mission-driven outcomes.
• In partnership with the Board, oversee development and implementation of a strategic budget that advances the organizational mission.
• Provide the necessary staff support to The Arc of the South Shore’s Board and committees to enable them to work at optimum capacity.
• A visible leader who takes interest and active participation in the agency’s activities and programs.

Advocacy

• Direct efforts to enhance the visibility and presence of The Arc of the South Shore and its programs within the community and to increase public knowledge concerning the needs, rights, and abilities of citizens with intellectual and developmental disabilities.
• Direct the agency in its response to unmet needs and coordinate new initiatives forwarded by The Arc of the South Shore.
• Lead the agency in developing projects that will assist in expanding its services to citizens with intellectual and developmental disabilities and aid other community agencies in developing needed services for individuals with intellectual and developmental disabilities.
• Establish a sound organizational network within the agency to enable the organization to meet broad advocacy responsibilities.

People and Culture Management

• Motivates and leads a high-performing executive and senior management team, providing direct leadership to all senior staff for the agency’s major program and operational areas, including Residential, Early Intervention, Adult Family Care, Autism Resource Center, Community Based Day Supports, Employment, Day Habilitation, Personal Care Management, and as well as Fundraising, Finance, Human Resources, Clinical, and Quality Assurance.
• Provide leadership and management as well as orientation of The Arc of the South Shore ‘s senior staff on agency-wide issues and coordination of interagency activity involving all departments and programs/activities.
• Ensure agency-wide training objectives and conduct activities involving inter-departmental staff to foster a culture of learning and collaboration

Agency Planning

• Spearhead the development, communication and implementation of effective growth strategies and processes.
• Partner with the Executive team and other senior leaders to ensure effective fiscal controls and financial monitoring; build relationships with potential funders and business partners to advance the collective work.
• Monitor agency’s direct service programs to evaluate the program’s compliance with The Arc of the South Shore’s mission and philosophy.
• Establish, with the Board and Executive team, the agency planning process, to ensure the agency establishes near- and long-term goals, objectives and priorities and an agency-wide strategic plan. Evaluate these plans on a regular basis to ensure progress and evaluate outcomes.

Liaison

• Promote and maintain positive relationships with local and state officials, agency heads, community partners and stakeholders involved in direct or indirect service for people with intellectual and developmental disabilities. Ensure the promotion of community program development.
• Participate in professional membership organizations, community and state planning benefiting citizens with intellectual and developmental disabilities
• Interpret programs and policies of the agency to other agencies and groups in the community and assume leadership for Partner with nonprofits and community partners to build awareness and understanding of people with intellectual and developmental disabilities.

Competencies

• Mission-driven leadership
• Strategic vision and planning
• Financial stewardship
• Program development and impact measurement
• People and culture management
• Fundraising and resource development
• Stakeholder engagement and relationship management

Qualifications

• Master’s degree in a relevant human service, social work, psychology, public health administration or related field (preferred) plus 10-15 years of relevant experience in non-profit management or bachelor’s degree in a relevant field plus 15-20 years of relevant experience in non-profit management desired. At least 10 years of professional experience must be at a leadership level with broad areas of responsibility.
• The ideal candidate will have deep experience and a successful track record of managing and leading a nonprofit organization with a focus on human services. Experience working with people with intellectual and developmental disabilities, including autism, strongly desired.
• Demonstrated knowledge of and experience with applicable state and federal regulations, contracting processes, and compliance procedures.
• Proven experience and ability in the following areas:
  • Administration and fiscal management
  • Strategic planning and management
  • Fundraising
  • Publicity/public relations
  • Advocacy/legislation/liaison with state agencies
  • Program Development
• Critical thinker with strong decision-making skills
• Exceptional problem solver, analytical thinker
• Growth mindset
• Outstanding written and verbal communication skills
• A natural relationship builder with both internal team and external stakeholders
• Player/coach management style with keen interest in helping team members to continuously grow and learn
• Proven ability to build and promote a strong, positive work culture centered on diversity, equity, and inclusion
• Relentless pursuit of high-quality care, programs, and services for individuals with intellectual and developmental disabilities (or a similar population).

The CEO role is a full-time, exempt role reporting to the Board of Directors.

The typical work schedule is on-site Monday-Friday, 8:00-5:00. Evening and weekend flexibility will be required for meetings and events. Local travel will be required.

The salary range for this opportunity is $200,000-$225,000 annually.

The Arc of the South Shore is an Equal Employment Opportunity Employer. The Arc of the South Shore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply

The Arc of the South Shore has partnered with Pillar Search & HR Consulting on the CEO search. Please submit your resume and cover letter to jobs@pillarsearch.com. The application deadline is November 1, 2024.

No calls, please.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice