New Search: Director of People and Culture with Volunteer Lawyers Project

Executive Search Boston

Pillar Search and HR Consulting is proud to partner with Boston-based Volunteer Lawyers Project in their search for a Director of People and Culture. The ideal candidate is a Human Resources leader with proven experience in Human Resources and promoting DEI initiatives, and an interest in helping Volunteer Lawyer’s Project to advance their mission of increasing access to justice by delivering high quality pro bono civil legal services to eligible clients in the Greater Boston area.

Pillar Search & HR Consulting

POSITION: Director of People and Culture

DAYS/HOURS: Monday – Friday, 8:30 AM- 4:30 PM with one unpaid hour for lunch

REPORTS TO: Executive Director

LOCATION: Remote and 7 Winthrop Square, Floor 2, Boston, MA 02110

STATUS: Exempt

SALARY: $100,000

SUMMARY OF POSITION: 

Volunteer Lawyers Project (VLP) has grown in the last several years. Since 2015, the organization has seen an increase in the number of employees from fewer than 20 to more than 40. The organization’s human resources management function has historically been combined with finance and administration.  With the organization’s substantial growth, VLP has determined a need for a dedicated human resources professional.

The Director of People and Culture will manage all aspects of the organization’s human resources function, including hiring practices, recruitment, employee retention, organizational and professional development strategies. The Director will partner strategically with VLP’s leadership team to shape employee relations strategies and practices and ensure appropriate employee development and opportunities for advancement. The Director will assess organizational needs, and champion, promote, and continue to guide Diversity, Equity, and Inclusion (DEI) processes and initiatives.

Candidate must be able to commute into the office when we return to in-person operations and must have access to a secure internet connection.

ESSENTIAL FUNCTIONS, INCLUDING BUT NOT LIMITED TO:

  • Serve as the DEI subject matter expert on internal and external best practices and lead the culture change
  • Lead the development, implementation, and evolution of DEI initiatives across the organization
  • Manage organizational hiring practices, recruitment, and employee retention
  • Manage training and development, compensation, and employee benefits programs
  • Oversee performance evaluations to ensure merit-based, equitable compensation
  • Serve on the DEI Committee as the liaison between staff and DEI efforts
  • Develop and deliver content for diversity and inclusion education programs that will drive culture change
  • Develop metrics and reporting mechanisms to effectively measure, track and report progress to goals
  • Plan, organize, and implement various diversity outreach efforts and strategies
  • Manage onboarding and offboarding employees, including reference checks, new employee orientation, exit interviews, and ensuring appropriate coordination of continuing benefits
  • Manage hiring committees to ensure compliance with approved hiring process and attention to DEI
  • Manage communication of DEI content for VLP materials (website, recruiting materials, etc.)
  • Develop and foster positive relationships across the organization
  • Serve as reporting person for staff concerns, specifically related to DEI, hiring, or other related issues
  • Develop restorative conflict resolution process and other organizational processes, as determined necessary
  • Manage staff professional development programand make budgetary recommendations to the Executive Director for employee investment
  • Other program duties as needed or assigned by the Executive Director

REQUIRED EDUCATION/TRAINING/KNOWLEDGE:

  • Bachelor’s Degree
  • 8-10+ years of leadership and management experience in HR, DEI, consulting, or related functions, with a demonstrated success designing and delivering DEI programs
  • Comprehensive knowledge of human resources management
  • Extensive understanding of Diversity, Equity, and Inclusion practices
  • Experience with HR compliance and employment laws
  • Experience designing and/or managing internal grievance programs
  • Experience with progressive discipline and termination of employees

PREFERRED EDUCATION/TRAINING/KNOWLEDGE:

  • SHRM (Society for Human Resources Management) Certification
  • Certification in Mediation
  • Law degree from an accredited law school and admission to state bar

REQUIRED MENTAL/PHYSICAL ABILITIES/SKILLS:

  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Strong facilitation and presentation skills
  • Strong organizational and time management skills
  • Ability to manage stress and identify self-care as needed
  • Ability to balance multiple objectives
  • Ability to make informed decisions

Volunteer Lawyers Project is committed to a diverse work environment and is proud to be an Equal Opportunity Employer. Their ideal candidates is respectful of an inclusive work environment. VLP strives to ensure that those working in the organization reflect the diversity of the communities they serve. VLP encourages applicants from a broad spectrum of backgrounds to apply for positions.

Volunteer Lawyers Project has partnered with Pillar Search & HR Consulting on the Director of People and Culture search. Please submit your resume and cover letter (required) in confidence to Cindy Joyce at cindy@pillarsearch.com.

ABOUT PILLAR SEARCH & HR CONSULTING:  

A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations across the country, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization.

Certified Woman Business Enterprise

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I am pleased to share that Pillar Search & HR Consulting, a consulting firm that works with nonprofit organizations, has been certified as a Woman Business Enterprise in the categories of executive search, recruiting, and human resource consulting by the City of Boston’s Equity and Inclusion Unit of the Office of Economic Development.  Pillar is proud to be part of the vibrant Boston small business community!

Search Success! Ashley J. Oguadimma, M.Ed. Joins JVS Boston as Vice President of Academic Services

JVS Boston and Pillar Search & HR Consulting are proud to announce the appointment of Ashley J. Oguadimma, M.Ed. to the role of Vice President, Academic Services. Ashley joins JVS on March 1, 2021.

As Vice President of Academic Services, Ashley will be a member of the Leadership Team and will lead a team that provides JVS clients with academic pathways and services necessary for economic independence. This crucial work includes a high school diploma program through JVS’ partner, Boston Public Schools Central Adult High School, and multiple Bridges to College pathways that provide students with the knowledge, academic skills, and guidance they need to succeed in college and on the job.

Most recently, Ashley was the Academic Director at Year Up, where she provided vision and leadership for the Academic team, working closely with national and local program and academic staff to shape and implement national academic program goals. Ashley collaborated with higher education providers to help establish Year Up as a dynamic educational partner while also ensuring quality staffing, curriculum, professional development, and student assessment data. Prior roles included teaching at Codman Academy Charter Public Schools and Dean of Students at Conservatory Lab Charter School.

Ashley has a master’s degree in education from Boston College focused on education through an urban and special education lens and a bachelor’s degree from Spelman College.

About JVS Boston: For 80 years, JVS has helped tens of thousands of individuals with barriers to economic success secure financial independence through training, education, and employment services.  As the largest provider of adult education and workforce development services in the region, JVS is a nationally recognized leader in workforce development, and is a key part of the poverty alleviation strategy for the greater-Boston area.  In order to reach people in need of assistance on their pathway to meaningful employment and financial independence, JVS targets most of its services to low-income individuals who are unemployed or underemployed and to low-wage workers in need of career advancement services.  Many have multiple support needs ranging from limited English proficiency and lack of education to disabilities, criminal records, lack of childcare and transportation.  JVS operates on annual budget of more than $15 million, of which is derived equally from public and private sources. For more information, please visit www.jvs-boston.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please visit www.pillarsearch.com.

Pillar Search Named to Non-Profit Top 60 Rankings

Pillar Search Named to Non-Profit Top 60 Rankings! I am proud to announce that Pillar Search & HR Consulting has been named to the Hunt Scanlon list of the Top 60 ranking of executive search firms partnering with nonprofits. Learn more here.  A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations. Pillar works with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. To learn more, please contact Cindy Joyce at cindy@pillarsearch.com.

Search Success! Naomi Dreeben Joins Cooperative Elder Services, Inc. as Program Director!

Pillar's Search Success

Pillar Search and HR Consulting is pleased to announce the placement of Naomi Dreeben as the new Program Director of Cooperative Elder Services, Inc., where she will be responsible for leading the Arlington, MA and Burlington, MA adult day health centers.

As Program Director, Naomi will be responsible for oversight of program operations, providing leadership to and management of the teams in both centers, and agency-wide initiatives and projects, including quality assurance and process improvement.

Naomi brings extensive experience in the adult day health field. Most recently, she was the Center Manager at Element Care/PACE. Prior, she was a Senior Master of Social Work Field Specialist and Adjunct Faculty member at Salem State University’s School of Social Work.

Naomi has also served as Chair of the Board of Selectmen for the town of Swampscott, MA.

Naomi received her undergraduate degree from Cornell University and her master’s in social work with a focus on gerontology from University of California at Berkeley.

About Cooperative Elder Services, Inc.: The mission of Cooperative Elder Services, Inc. (CESI) is to empower seniors and adults with medical or cognitive challenges to age-in-place by serving their health and socialization needs and providing support for families.

About Pillar Search & HR Consulting: A woman-owned business founded in Boston in 2015Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. To learn more, please contact Cindy Joyce at cindy@pillarsearch.com.

New Search Announcement: Cooperative Elder Services (Groton, MA and Acton, MA)

Pillar Search and HR Consulting is honored to partner with nonprofit Cooperative Elder Services, Inc. (CESI) on as they hire their next Program Director. This role is split between two CESI locations in Greater Boston, specifically in Groton, MA and Acton, MA.

Mission Statement:

The mission of Cooperative Elder Services, Inc. (CESI) is to empower seniors and adults with medical or cognitive challenges to age-in-place by serving their health and socialization needs and providing support for families.

About Cooperative Elder Services, Inc.: CESI takes a holistic approach to supporting the health of seniors and adults with medical or cognitive challenges. At each of our four adult day health centers, CESI staff works toward a common goal: to empower participants to age-in-place by serving their health and socialization needs and providing support for families. Founded in 1978, CESI currently operates private, nonprofit adult day health programs in Arlington, Burlington, Concord, and Groton. We serve 500 caregivers and seniors and adults with medical or cognitive challenges, who reside in more than 50 cities and towns in the greater Boston area. CESI participants make 42,000 daily visits to CESI’s centers each year.

CESI provides participants with an environment that supports their whole health; one in which they can:

  • Socialize with peers,
  • Participate in meaningful activities,
  • Exercise their minds and bodies,
  • Learn to manage their chronic diseases, and
  • Maintain compliance with physician’s orders.

CESI programming provides participants’ family caregivers with the services and support they need to care for their families; physical, emotional, and financial wellbeing.

CESI’s adult day health centers are staffed by licensed nurses, geriatric care and Alzheimer’s specialists, service coordinators, and program aides, with regular consultation by an Occupational Therapist and Registered Dietician.

Learn more at http://www.elderdayservices.org.

Job Overview:

The Program Director is responsible for oversight of program operations; providing leadership to and management of all staff in assigned sites to ensure that services required by participants are provided and documented as regulated. This includes Program Coordinators, Program Aides, Services Coordinators, and Nurses. The Program Director is also responsible for agency-wide initiatives and projects, including quality assurance and process improvement.

Essential functions of the position:

  • Responsible for oversight and management of all program operations in the Arlington and Burlington sites, including implementing CESI policies and procedures; ensuring compliance with all applicable regulatory requirements.
  • Leadership and management of staff, including hiring, training, and performance evaluations.
  • Ensure coverage levels and performance excellence through recruiting of new staff for both sites.
  • Oversight of program safety and emergency evacuation plans.
  • Adherence to monthly/annual operating budgets, including preparation and monitoring of monthly income statements and program expenditures. Work with staff to respond to revenue deficits and over-expenditures.
  • Responsible for growing attendance and revenue by increasing community/brand awareness and maximizing programming, in order to reach/exceed census benchmarks; review monthly census data by site.
  • Develop and maintain working relationships with existing, past and potential funders.
  • Develop and maintain working relationships with monitoring agencies, other community agencies, and vendors.
  • Responsible for leading agency-wide initiatives and projects, responding to changes within the healthcare industry while also driving targeted efforts related to strategic business partnerships, and keeping abreast of inventive service models and innovative research.
  • Represent the agency at outreach, education, marketing, and community events.
  • Collaborate with administration to access grants and scholarships.
  • Oversight of regulated documentation; key participant in the Quality Assessment and Process Improvement (QAPI) program.
  • Ensure that the multi-disciplinary teams, led by the program directors, are developing care plan objectives for each participant.
  • Other duties as assigned by Director of Services, Executive Director, or their designee.

Equipment:

  • Ensure proper use of medical and participant care equipment to meet the needs of Adult Day Health Center’s participants.

Working Conditions:

  • Extensive participant contact.
  • Possible exposure to infection, blood and blood borne pathogens.
  • May work with hazardous/infectious waste.

Physical Requirements:

( ) Sedentary Work – Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools.

( ) Light Work – Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs.

(X) Medium Work – Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.

( ) Heavy Work – Lifting 100 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 50 lbs.

( ) Very Heavy Work – Lifting objects in excess of 100 lbs. with frequent lifting and/or carrying of objects weighing 50 lbs. or more.

Qualifications & Skills:

  • Bachelor’s degree in human services or a related field required, Master’s degree strongly preferred, LICSW ideal
  • Minimum 10 years’ experience in a senior management/leadership role
  • Proven experience leading and managing teams, including a strong track record of identifying, hiring and training strong performers
  • Experience growing a program or organization
  • Experience working with seniors strongly preferred
  • Project management experience preferred
  • Valid driver’s license and reliable transportation required
  • Computer proficiency required

Personal Characteristics:

  • Ability to lead as a change agent
  • Comfortable pitching in as needed directly with program participants
  • Proven ability to work autonomously
  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members.
  • Able to meet and manage to specific benchmarks around fiscal health, program quality measures, and service levels
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to negotiate and resolve differences.
  • Ability to be flexible, open and responsive to ongoing industry changes.
  • Effective communicator who can articulate and clearly communicate CESI’s mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
  • Ability to identify opportunities and obstacles, and develop effective, creative solutions to pursue opportunities.
  • Results-oriented.

Cooperative Elder Services has partnered with Pillar Search on the hiring of our new Program Director (Acton, MA and Groton, MA). Please submit your resume and cover letter (required) to Cindy Joyce at cindy@pillarsearch.com. No calls please. Our apologies in advance, but due to the high volume of resumes received we will only respond to those candidates selected for an interview.

CESI and Pillar Search & HR Consulting believe that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. CESI and Pillar Search & HR Consulting do not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, religion, political affiliation, or ideology.

About Pillar Search & HR Consulting:

A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. To learn more, please contact Cindy Joyce at cindy@pillarsearch.com.

New Search Announcement: Program Director, Cooperative Elder Services (Arlington, MA and Burlington, MA)

Pillar Search and HR Consulting is honored to partner with Cooperative Elder Services, Inc. (CESI) on their search for their next Program Director. This role is split between the CESI locations in Arlington, MA and Burlington, MA.

Mission Statement:

The mission of Cooperative Elder Services, Inc. (CESI) is to empower seniors and adults with medical or cognitive challenges to age-in-place by serving their health and socialization needs and providing support for families.

About Cooperative Elder Services, Inc.: CESI takes a holistic approach to supporting the health of seniors and adults with medical or cognitive challenges. At each of our four adult day health centers, CESI staff works toward a common goal: to empower participants to age-in-place by serving their health and socialization needs and providing support for families. Founded in 1978, CESI currently operates private, nonprofit adult day health programs in Arlington, Burlington, Concord, and Groton. We serve 500 caregivers and seniors and adults with medical or cognitive challenges, who reside in more than 50 cities and towns in the greater Boston area. CESI participants make 42,000 daily visits to CESI’s centers each year.

CESI provides participants with an environment that supports their whole health; one in which they can:

  • Socialize with peers,
  • Participate in meaningful activities,
  • Exercise their minds and bodies,
  • Learn to manage their chronic diseases, and
  • Maintain compliance with physician’s orders.

CESI programming provides participants’ family caregivers with the services and support they need to care for their families; physical, emotional, and financial wellbeing.

CESI’s adult day health centers are staffed by licensed nurses, geriatric care and Alzheimer’s specialists, service coordinators, and program aides, with regular consultation by an Occupational Therapist and Registered Dietician.

Learn more at http://www.elderdayservices.org.

Job Overview:

The Program Director is responsible for oversight of program operations; providing leadership to and management of all staff in assigned sites to ensure that services required by participants are provided and documented as regulated. This includes Program Coordinators, Program Aides, Services Coordinators, and Nurses. The Program Director is also responsible for agency-wide initiatives and projects, including quality assurance and process improvement.

Essential functions of the position:

  • Responsible for oversight and management of all program operations in the Arlington and Burlington sites, including implementing CESI policies and procedures; ensuring compliance with all applicable regulatory requirements.
  • Leadership and management of staff, including hiring, training, and performance evaluations.
  • Ensure coverage levels and performance excellence through recruiting of new staff for both sites.
  • Oversight of program safety and emergency evacuation plans.
  • Adherence to monthly/annual operating budgets, including preparation and monitoring of monthly income statements and program expenditures. Work with staff to respond to revenue deficits and over-expenditures.
  • Responsible for growing attendance and revenue by increasing community/brand awareness and maximizing programming, in order to reach/exceed census benchmarks; review monthly census data by site.
  • Develop and maintain working relationships with existing, past and potential funders.
  • Develop and maintain working relationships with monitoring agencies, other community agencies, and vendors.
  • Responsible for leading agency-wide initiatives and projects, responding to changes within the healthcare industry while also driving targeted efforts related to strategic business partnerships, and keeping abreast of inventive service models and innovative research.
  • Represent the agency at outreach, education, marketing, and community events.
  • Collaborate with administration to access grants and scholarships.
  • Oversight of regulated documentation; key participant in the Quality Assessment and Process Improvement (QAPI) program.
  • Ensure that the multi-disciplinary teams, led by the program directors, are developing care plan objectives for each participant.
  • Other duties as assigned by Director of Services, Executive Director, or their designee.

Equipment:

  • Ensure proper use of medical and participant care equipment to meet the needs of Adult Day Health Center’s participants.

Working Conditions:

  • Extensive participant contact.
  • Possible exposure to infection, blood and blood borne pathogens.
  • May work with hazardous/infectious waste.

Physical Requirements:

( ) Sedentary Work – Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools.

( ) Light Work – Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs.

(X) Medium Work – Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.

( ) Heavy Work – Lifting 100 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 50 lbs.

( ) Very Heavy Work – Lifting objects in excess of 100 lbs. with frequent lifting and/or carrying of objects weighing 50 lbs. or more.

Qualifications & Skills:

  • Bachelor’s degree in human services or a related field required, Master’s degree strongly preferred, LICSW ideal
  • Minimum 10 years’ experience in a senior management/leadership role
  • Proven experience leading and managing teams, including a strong track record of identifying, hiring and training strong performers
  • Experience growing a program or organization
  • Experience working with seniors strongly preferred
  • Project management experience preferred
  • Valid driver’s license and reliable transportation required
  • Computer proficiency required

Personal Characteristics:

  • Ability to lead as a change agent
  • Comfortable pitching in as needed directly with program participants
  • Proven ability to work autonomously
  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members.
  • Able to meet and manage to specific benchmarks around fiscal health, program quality measures, and service levels
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to negotiate and resolve differences.
  • Ability to be flexible, open and responsive to ongoing industry changes.
  • Effective communicator who can articulate and clearly communicate CESI’s mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
  • Ability to identify opportunities and obstacles, and develop effective, creative solutions to pursue opportunities.
  • Results-oriented.

Cooperative Elder Services has partnered with Pillar Search on the hiring of our new Program Director. Please submit your resume and cover letter (required) to Cindy Joyce at cindy@pillarsearch.com. No calls please. Our apologies in advance, but due to the high volume of resumes received we will only respond to those candidates selected for an interview.

CESI and Pillar Search & HR Consulting believe that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. CESI and Pillar Search & HR Consulting do not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, religion, political affiliation, or ideology.

About Pillar Search & HR Consulting:

A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. To learn more, please contact Cindy Joyce at cindy@pillarsearch.com.